Manager - H.I.M. Operations and Coding

St. John's Episcopal Hospital

$100K — $115K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree required
  • CPC and CCS or CIC certification required
  • 5+ years progressive experience in hospital coding, HIM operations, or revenue cycle leadership
  • Proven leadership experience managing teams and operational performance
  • Strong knowledge of coding systems and hospital reimbursement methodologies
  • Excellent communication, organizational, and problem-solving skills
  • RHIA or RHIT certification
  • Experience with Meditech and/or Meditech Expanse preferred
  • Preferred experience managing HIM operational functions and supporting revenue cycle transformation initiatives.

Responsibilities

  • Provide operational leadership for HIM and coding functions
  • Manage day-to-day departmental operations and performance management
  • Oversee coding operations, ensuring compliance and monitoring productivity
  • Manage chart completion, deficiency management, and record integrity functions
  • Monitor DNFB performance and collaborate on coding issues impacting reimbursement
  • Manage vendor relationships and internal compliance activities
  • Participate in Meditech Expanse implementation and support future-state workflow development.

Benefits

  • Comprehensive health benefits
  • Generous paid time off and sick leave
  • Professional development opportunities
  • Contributions toward retirement savings
  • Hybrid work schedule with flexible on-site requirements.
Full Job Description
Type: Full-Time (75 hours bi-weekly), Hybrid 3 Days On-Site

Shift: Days

Hours: 8:30 AM - 5:00 PM

Pay Range: $100,000 - $115,000

Job Description:

The Manager, HIM Operations & Coding is responsible for the day-to-day leadership of Health Information Management (HIM) Operations and Hospital Coding services. This position oversees coding operations, chart completion, release of information, document imaging, record integrity activities, productivity, quality, vendor performance, and regulatory compliance while supporting organizational revenue cycle goals.

The Manager serves as a key operational leader within Revenue Cycle and partners closely with CDI, Revenue Integrity, Patient Financial Services, Patient Access, Compliance, Information Technology, Medical Staff Services, and clinical departments to ensure timely, accurate, and compliant documentation, coding, billing, and record management practices.

This role plays a critical role in maintaining DNFB performance, supporting Meditech Expanse readiness activities, improving operational efficiency, and reducing revenue leakage.

Responsibilities:

  • Leadership & Operations
    • Provide operational leadership for HIM and Coding functions. • Manage day-to-day department operations, staffing, productivity, scheduling, payroll, and performance management. • Develop and maintain departmental policies, procedures, and workflows. • Identify operational risks and implement process improvement initiatives.
  • Coding Operations
    • Oversee inpatient and outpatient coding operations. • Monitor coding productivity, quality, and turnaround times. • Ensure compliance with ICD-10-CM, ICD-10-PCS, CPT, HCPCS, Medicare, Medicaid, and commercial payer requirements. • Coordinate coding audits and quality reviews. • Review coding-related denials and implement corrective action plans.
  • HIM Operations
    • Oversee chart completion, deficiency management, release of information, document imaging, and record integrity functions. • Monitor compliance with regulatory, accreditation, and organizational standards. • Support record retention and medical record management processes. • Ensure timely completion of physician documentation requirements.
  • Revenue Cycle Integration
    • Monitor DNFB performance and coordinate efforts to reduce discharge-to-bill delays. • Partner with CDI, Revenue Integrity, PFS, and Patient Access to resolve documentation and coding issues impacting reimbursement. • Participate in denial prevention and revenue optimization initiatives. • Support implementation of coding edits and workflow enhancements.
  • Vendor & Compliance Oversight
    • Manage coding and HIM vendor relationships and performance expectations. • Coordinate internal and external audit activities. • Develop and monitor corrective action plans related to coding and documentation compliance. • Maintain readiness for regulatory and accreditation reviews.
  • Meditech Expanse Readiness
    • Participate in workflow design, testing, training, and implementation activities related to Meditech Expanse. • Identify operational gaps and support future-state workflow development. • Assist with transition planning and post-go-live stabilization efforts.


Requirements:

  • Bachelor's Degree required
  • CPC and CCS or CIC certification required
  • Minimum five (5) years progressive experience in hospital coding, HIM operations, or revenue cycle leadership
  • Demonstrated leadership experience managing teams, productivity, quality, and operational performance
  • Strong knowledge of ICD-10-CM, ICD-10-PCS, CPT, HCPCS, and hospital reimbursement methodologies
  • Excellent communication, organizational, and problem-solving skills
  • RHIA or RHIT certification
  • Experience with Meditech and/or Meditech Expanse preferred
  • Experience managing HIM operational functions including chart completion, ROI, and document imaging preferred
  • Experience supporting revenue cycle transformation initiatives preferred

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