American Airlines

Manager, Global Sales

American Airlines$108K — $130K *
Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • BS/MA degree and a minimum of 5 years experience
  • Strong personal ethics and integrity
  • Exceptional quantitative and analytical problem-solving skills
  • Proven strategic thinking and negotiation abilities
  • Skilled in managing multiple projects in a fast-paced environment
  • Motivated to innovate and transform business models
  • Excellent communication and interpersonal skills

Responsibilities

  • Develops and drives usage of modern retailing resources to enhance customer experience
  • Recruits, develops, and motivates team members for success
  • Monitors agency performance and reports on revenue generation goals
  • Consolidates feedback from accounts and escalates issues when necessary
  • Acts as key leadership during negotiations
  • Collaborates with various departments to refine company strategy

Benefits

  • Travel perks including access to 365 destinations and 6,800 daily flights
  • Comprehensive health benefits from day one including virtual doctor visits
  • Wellness programs supporting personal development
  • 401(k) program with employer contributions after one year
  • Additional perks such as Employee Assistance Program and discounts on travel services
Full Job Description
8/3/26

Location: DFW Headquarters Building 8 (DFW-SV08)
Cities: Fort Worth - TX
Requisition ID: 87186
This job will continue to be posted until at least 8/10/2026. If interested, please apply prior to this date.

Job Description

Why you'll love this job

Leads a team responsible for directing American's strategies to profitably and sustainably grow revenue and improve connections with a targeted group of travel agencies or corporations. Will focus on utilizing AA's retailing focus to update contracting and content strategy in concert with counterparts in Revenue Management, Revenue Analysis, Corp Comm, Reservations and Finance.

What you'll do

  • Helps develop and drive for the usage of modern retailing resources to improve the experience of our customers flying on our planes
  • Recruits, develops and motivates team members and equips them for success
  • Monitors and reports in concert with Revenue Analysis on agency monthly/quarterly performance, including its progress toward long term revenue generation goals
  • Consolidates feedback from a variety of accounts and escalates issues and opportunities as needed
  • Serves as key escalation leadership during negotiations
  • Works in regular and close coordination with counterparts in the Commercial organization, Revenue Management, Network Planning, Corp Comm, Res, Strategic Alliances, and Joint Business Partners to shape the company's strategy and address financial and operational performance issues


All you'll need for success

    • BS / MA, Minimum 5 years of experience
    • Demonstrates the highest standards of personal ethics and integrity
    • Exceptional quantitative and analytical skills with an aptitude for problem solving; ability to solve problems creatively and tenaciously
    • Demonstrated ability to think strategically, negotiate skillfully, digest complex details, and use sound judgment and initiative in making decisions
    • Ability to manage multiple projects on an ongoing basis and adjust priorities, as necessary, to meet shifting deadlines in a dynamic work environment
    • Understands and is motivated by what is involved to change the status quo and the art and science of negotiating, both internally and externally, to achieve the desired outcome; seeks opportunities to transform existing business models
    • Excellent communication, presentation, and interpersonal skills with ability to handle complex topics comfortably and interact effectively with all levels of the organization in a straight-forward manner, both verbally and written
    • Ability to influence others through outstanding interpersonal skills, collaboration, and negotiation skills
    • Ability to build consensus, both within the Modern Retailing organization and with other organizations within the company
    • Ability to identify creative and innovative solutions to complex problems
    • Ability to be flexible in adapting new ideas and approaches in work methods
    • Ability to coach, mentor, and serve as a role model
    • Demonstrated ability to create a culture of continuous improvement that is open and respectful and that thrives on diversity and trust


What you'll get

Feel free to take advantage of all that American Airlines has to offer:
  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
  • Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

About American Airlines

US Airways provides international and domestic air transport in the United States. It is owned by the American Airlines Group. US Airways utilizes a fleet of 343 mainline jet aircrafts, along with 278 regional jet and turbo-prop aircrafts operated by contract and subsidiary airlines under the name US Airways Express. It was originally established as All American Aviation.It operates an airline network with 193 destinations in 24 countries in North America, South America, Europe, and the Middle East. It also operates the US Airways Shuttle, a US Airways brand which provides hourly service between Boston, New York City, and Washington, D.C.As of October 2013, US Airways employed 32,312 people worldwide and operated 3,028 daily flights.US Airways is a member of Oneworld, and it currently operates along with American Airlines as a result of a merge between the two holding companies of these airliners.US Airways was established in 1973. It operates hubs at Charlotte/Douglas International Airport, Philadelphia Inte...

American Airlines Careers

Join the dynamic team at American Airlines, a leader in global aviation and an innovator in the airline industry. With a wide range of job opportunities, American Airlines is the perfect place to advance your career, offering roles that cater to a variety of skills and professional interests. Work You’ll Do At American Airlines, you will be part of a team that is dedicated to providing world-class service and shaping the future of travel. Our employees enjoy a culture of collaboration and respect, where diversity and inclusion are celebrated. With American Airlines, you can contribute to a legacy of innovation and leadership in the skies. Transform Your Career American Airlines is not just a company; it's a community where you can grow your career through a robust suite of professional development and diversity training programs. Our leadership is committed to nurturing talent and recognizes the value of each individual’s growth. Join a team that leads with integrity and a passion for progress. At American Airlines, your career trajectory is bolstered by our commitment to innovation and excellence in the aviation industry. Internship Opportunities Kickstart your career with an internship at American Airlines. Gain invaluable industry experience, build your resume, and make connections that will propel your professional life. Our internships offer hands-on experience in a variety of departments, helping you discover your path in the aviation industry. Benefits of Working With Us American Airlines places immense value on the well-being of its team members. Employees enjoy competitive benefits including health, dental, and vision insurance, employee discounts, and flexible spending accounts. More than just perks, our benefits are designed to support your life, both at work and at home. Explore Job Opportunities Whether you’re looking to enhance your career in engineering, customer service, or leadership, American Airlines has a position that will match your skills and passions. We are continuously hiring and looking for motivated individuals who are ready to take their careers to new heights. Stay Connected Join Our Team Search open positions that align with your skills and interests. We are looking for passionate, curious, and solution-driven team players. SEARCH AMERICAN AIRLINES JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at American Airlines.
Learn more about American Airlines
Size
123,400 employees
Market Cap
$8 billion
Industry
Net Income
-$8.8 billion
Founded
1930
5 Year Trend
-5.7%
Revenue
$17.3 billion
NASDAQ

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