Job Description
Manager, Global Logistics
Job Summary
The Manager, Global Logistics is responsible for developing, implementing, and optimizing worldwide logistics and transportation strategies that support business objectives, customer satisfaction, and operational efficiency. This role oversees domestic and international transportation, warehousing, import/export compliance, freight management, customs operations, and third-party logistics (3PL) providers. The Manager ensures the timely, cost-effective, and compliant movement of materials, products, and equipment across global supply chains.
Key Responsibilities
• Own global logistics operations across ocean, air, ground, and parcel-balancing service, cost, and risk.
• Develop and execute transportation strategy, including network design, lane optimization, mode selection, and carrier/3PL sourcing.
• Lead import/export execution in partnership with customs brokers and trade compliance; ensure accurate documentation and regulatory adherence (e.g., Incoterms, HS classification support, denied party screening coordination).
• Manage relationships and performance of carriers, freight forwarders, brokers, and 3PL warehouses; define SLAs/KPIs and drive corrective actions.
• Drive budget planning, forecasting, and cost-to-serve analysis; identify and deliver savings initiatives (tenders, consolidations, packaging, duty optimization support).
• Partner cross-functionally with Supply Chain, Planning, Manufacturing, Procurement, Customer Operations, and Finance.
• Lead exception management for delays, capacity constraints, damages, and claims; implement mitigation plans and escalation protocols.
• Implement and continuously improve logistics processes and systems (WMS/ERP integrations, EDI, track-and-trace, master data quality).
• Develop dashboards and routines to monitor OTIF, lead time, freight spend, accessorials, demurrage/detention.
• Support global growth and new product introductions by establishing logistics readiness (routes, packaging, compliance, forward stocking locations).
• Ensure adherence to safety, security, and quality standards for transportation and storage.
• Lead, coach, and develop logistics team members; set goals, create playbooks, and build a culture of continuous improvement.
Required Qualifications
• Bachelor's degree in Supply Chain, Logistics, Business, Engineering, or a related field (or equivalent practical experience).
• 5+ years of progressive experience in global logistics/transportation management, including international freight (air/ocean) and domestic distribution.
• Hands-on experience managing 3PLs, freight forwarders, and customs brokers, including contract/SLA management.
• Working knowledge of international trade and customs processes, Incoterms, export documentation, and import clearance.
• Proficiency with logistics systems and data analysis (e.g., WMS/ERP, Excel; BI tools such as Power BI/Tableau a plus).
• Strong financial acumen with demonstrated ability to manage freight budgets and deliver measurable cost reductions.
• Excellent communication and stakeholder management skills; able to influence across functions and regions.
Key Competencies
• Strategic planning and execution in complex, global supply chains
• Vendor management, negotiation, and performance management
• Data-driven decision-making; KPI definition and operational cadence
• Risk management and problem solving under time pressure
• Process design, documentation, and cross-functional change management
• Customer focus with a strong bias for action and accountability
