Manager Enterprise Project Office to join our team. This is a hybrid opportunity based at any TDC or PRA office.
Qualifications- Bachelor's degree in Business Management or Computer Science or equivalent and a minimum 5 years of progressively responsible experience, preferably within an insurance industry
- Experience with Project Management, Project Management Professional (PMP), Certificate in Business Analysis a plus
- Excellent planning, organization and time management skills including the ability to support and prioritize multiple projects
- Ability to demonstrate forward thinking and plans for potential roadblocks; comprehends bigger picture of the business strategy
- Maintains knowledge and familiarity with current and emerging technologies, best practices, business processes, and industry trends
Business Analysis & Roadmap Management- Develop business cases with clear objectives, scope and metrics, including business process workflows and acceptance criteria.
- Partner with sponsor/business leads to identify and manage core business requirements.
- Partner with business lead to develop and manage delivery roadmap of requirements,
- Manage requirements traceability
- Coordinate user acceptance activities against feature requirements.
- Support end user training and other OCM related activities for deployment.
- Coordinates requirements dependencies and priorities across business functions and technology platforms.
- Definition of work product formats, methodology and schedule for assigned deliverables within the overall project work breakdown structure (such as business requirements, system selection, UAT)
Management Consulting - Solution Development- Serve as the strategic interface between assigned business domains and the EOP, shaping demand, aligning priorities, and ensuring value realization from shared service capabilities,
- Lead solution evaluation and selection efforts to achieve business goals, which could include leveraging existing platforms, sourcing alternatives through an RFI process, or connecting to emerging capabilities,
- Consult in the refinement of existing TDC processes, projects, or programs adding new ideas to make the result more flexible and more tightly linked to business objectives.
- Consult in the creation of a useful model(s) to communicate current state, future state, and gap definitions in support of decision-making processes.
- Build, mature, and sustain trust based relationships with assigned business units, acting as the strategic interface between functions and the EPO.
- Support the continuous improvement of all internal systems to meet the demands of a growing/changing business environment.
Program Management & Execution - Lead a team or committee to support the implementation and execution of the identified plan
- Establish the metrics for successful implementation and execution
- Risk Management
- Proactively identify, manage, and resolve program level risks, issues, and cross initiative dependencies to protect deliverables and value.
- Develop and secure approval for risk management strategies.
- Maintain accountability for the implementation of risk management strategies and monitoring risk status.
- Monitor and manage progress against plan and prepare reports detailing project status to communicate updates to project stakeholders.
- Lead coordination of communication strategy for internal and external stakeholders.
- Ensuring and adequate OCM plan for the project needs.
People, Leadership, & Talent- Clearly establish and communicate the roles, expectations, and responsibilities of each team member.
- Provide guidance and support to help employees achieve their performance and development goals.
- Communicate ongoing, constructive feedback to direct reports to recognize achievements, address challenges, and promote growth.
- Schedule and facilitate consistent 1:1 meeting and ensure the timely completion of performance review cycles to maintain alignment and accountability.
- Cultivate a culture of continuous learning, development, and innovation by supporting team members in pursuing new challenges and opportunities.
Learning, Development, & Compliance- Maintain full compliance with all organizational policies, procedures, and established standards (e.g. accurately recording time worked, Submitting PTO, mandatory corporate training)
- Keep technical knowledge and skills current to effectively support department priorities.
- Complete all performance and development activities including the performance review process in a timely manner.
- Fulfill all required training and development obligations to maintain essential skills and credentials.
- Complete all mandatory compliance courses on time, meeting corporate training standards.
- Pursue additional learning opportunities that strengthen professional capabilities and contribute to team and organizational performance, with prior manager approval.
Other Duties Assigned- Support enterprise and departmental objectives by taking on assigned projects and delegated tasks with accountability, attention to detail, and timely execution.
- Identify and implement process improvements that enhance business efficiency and strengthen organizational effectiveness.
- Proactively provide regular updates to leadership on project status, deliverables, and outcomes.
- Maintain flexibility and agility to take on additional responsibilities as organizational needs evolve.
Salary Range: $131,102 - $172,072 . Compensation varies based on skills, knowledge, and education. We consider factors such as specialized skills, depth of knowledge in the field, and educational background to ensure fair and competitive pay.
BenefitsWe offer competitive compensation, an incentive bonus plan, outstanding career opportunities, an exceptional work environment, and an impressive benefits package, which starts with medical, family and bereavement leave; same-sex domestic partner benefits; short- and long-term disability programs; and an employee assistance program. There's more:
- Health, dental, and vision insurance
- Health care tax-free spending accounts with a company match
- 401(k) and Roth IRA with company match, as well as catch-up plans for both
- Vacation days, sick days, and paid personal days each calendar year (with vacation increases based on length of service)
- Paid holidays each calendar year
- Life and travel insurance
- Tax-free commuter benefits
- In-person and online learning opportunities
- Cross-function career opportunities
- Business casual work environment
- Time off to volunteer
- Matching donations to qualifying nonprofit organizations
- Company-sponsored participation at non-profit events
