Royal Caribbean Group

Manager, Engineering

Royal Caribbean Group • $100K — $130K *
Miami, FL 33186In-Person
Enterprise Technology
5 - 7 years of experience
2 months ago
Job Overview by Ladders

Qualifications

  • 7+ years of software engineering experience with hands-on development and leadership roles.
  • 3+ years managing software engineering teams in fast-paced, regulated environments.
  • Ability to balance short-term execution with long-term technical vision.
  • Experience with scalable architectures, cloud platforms, and transactional applications.
  • Hands-on experience with production-grade AI solutions including multi-agent orchestration and LLM workflows.
  • Exceptional communication skills for engaging technical and non-technical stakeholders.
  • Strong problem-solving mindset focused on impact-driven decisions.
  • Passion for mentoring and developing engineering talent.

Responsibilities

  • Define and execute a technical strategy aligned with product and business goals.
  • Balance innovation with execution by knowing when to build, iterate, or cut scope.
  • Ensure scalable, maintainable, and high-performance software architectures.
  • Communicate trade-offs between scalability, performance, and delivery timelines clearly.
  • Act as a bridge between engineering, product, and business teams to ensure alignment.
  • Lead product engineering teams in delivering customer-facing AI solutions.
  • Manage cross-team dependencies for seamless collaboration during execution.
  • Identify and nurture future leaders within the team.

Benefits

  • Opportunity to work onsite in Miami, Florida.
  • Engage in a culture of engineering excellence and innovation.
  • Lead projects impacting customer experience in the cruise industry.
  • Develop and mentor a high-performing engineering team.
  • Access to continued professional development and growth opportunities.
Full Job Description
The Royal Caribbean Group's Global E-Commerce Team has an exciting career opportunity for a full-time Manager, Engineering reporting to the Director, Engineering.

This position is onsite and based in Miami, Florida.

This position is also not eligible for work authorization sponsorship.

Position Summary:

As an Engineering Manager (EM) in our Global E-Commerce Engineering organization, you will lead high-performing teams that deliver innovative, scalable, and high-quality software solutions for our digital commerce platform. You will be responsible for aligning technical roadmaps with business goals, fostering a culture of engineering excellence, and driving strategic execution.

Your role is not just about shipping features-it's about making sound technical decisions, communicating effectively with stakeholders, and developing a world-class engineering team. You will be a key player in shaping the future of how customers consider, purchase, and plan their cruise vacations.

Essential Duties and Responsibilities:

1. Technical Leadership & Roadmap Execution

  • Define and execute a technical strategy aligned with product and business goals.
  • Balance innovation vs. execution-knowing when to build, iterate, or cut scope.
  • Ensure scalable, maintainable, and high-performance software architectures.
  • Clearly communicate trade-offs between scalability, performance, and delivery timelines.
  • Maintain best practices in engineering processes, security, and compliance (SOX,
    DevSecOps).

2. Communication & Stakeholder Influence

  • Act as a bridge between engineering, product, and business teams, ensuring alignment.
  • Proactively manage expectations and avoid surprises for leadership.
  • Tailor communication depth for different audiences-from deep technical discussions with engineers to high-level business updates.
  • Influence decision-making with data, risk analysis, and sound technical judgment.

3. AI & GenAI Product Leadership

  • Lead your product engineering teams in designing and delivering customer-facing
    agentic AI solutions - including autonomous multi-agent systems, LLM-orchestrated workflows, and retrieval-augmented generation (RAG) pipelines - that improve how customers discover, book, and engage with cruise experiences.
  • Partner with product and technical leaders to identify where agentic AI creates
    meaningful leverage across the e-commerce platform - from intelligent search and
    personalization to booking flows and post-purchase engagement.
  • Champion AI-assisted engineering practices within your teams, ensuring engineers have the tools, skills, and confidence to build and maintain production-grade AI systems responsibly.
  • Stay current on AI/GenAI advancements and bring grounded, timely recommendations on where to invest, what to adopt, and what risks to manage.

4. Team & Execution Leadership

  • Lead teams to deliver high-quality software on time, ensuring smooth execution of
    roadmap items.
  • Manage cross-team dependencies effectively, ensuring seamless collaboration.
  • Continuously improve team processes without over-engineering solutions.
  • Foster a culture of accountability, transparency, and continuous learning.

5. Talent Development & Team Growth

  • Identify and nurture future leaders within the team.
  • Provide actionable feedback and career coaching to engineers at all levels.
  • Create an environment where engineers thrive, innovate, and stay engaged.
  • Drive hiring, onboarding, and retention strategies to build a world-class engineering team.


Qualifications, Knowledge, and Skills:

  • 7+ years of experience in software engineering, including hands-on development and leadership roles.
  • 3+ years of experience managing software engineering teams, ideally in a fast-paced, highly regulated environment (e.g., banking, e-commerce, DevSecOps).
  • Proven ability to balance short-term execution with long-term technical vision.
  • Experience with scalable architectures, cloud platforms, and transactional
    applications.
  • Hands-on experience building and shipping production-grade agentic AI solutions - including autonomous agents, multi-agent orchestration frameworks (e.g., LangGraph, CrewAI, AutoGen), RAG pipelines, and LLM-integrated application workflows - with demonstrated ability to take these systems from proof-of-concept through scalable production deployment.
  • Exceptional communication skills, with the ability to engage both technical and non-technical stakeholders.
  • Strong problem-solving mindset with a focus on impact-driven decision-making.
  • Passion for mentoring, coaching, and growing engineering talent.
  • High ownership, drive, and commitment to building a best-in-class engineering
    culture.


Agency and Third-Party Submissions: Please note this is a direct search by the Company, and applications through agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Any unsolicited resumes will be considered the Company's property.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

About Royal Caribbean Group

Royal Caribbean Group is a cruise vacation company with a global fleet of 63 ships traveling around the world. The company provides celebrity cruises and silversea cruises. Royal Caribbean Group was established in 1968 in Miami, Florida.

Royal Caribbean Group Careers

There has never been a more exciting time to explore job opportunities with Royal Caribbean Group, a leader in the global cruise industry known for innovation and excellence.

Work You’ll Do

Join Royal Caribbean Group's dynamic team to help redefine the travel experience for millions of guests worldwide. The company's commitment to growth and leadership in the cruise industry offers a unique platform for professionals to advance their careers. Transform the future of travel with Royal Caribbean Group, where diversity, innovation, and a passion for service converge to create extraordinary vacation experiences. Lead in a market where skills in technology, customer service, and operational excellence are prized. Royal Caribbean Group stands at the forefront of the travel industry, offering team members unparalleled opportunities for career advancement. Work alongside a global team of professionals dedicated to pioneering new paths in the cruise sector. Royal Caribbean Group fosters a culture of innovation and leadership, making it an ideal workplace for those aiming to make a significant impact.

Royal Caribbean Group Professional Pathways

The team is actively building a robust professional network, inviting individuals to master their career journey in the vibrant world of cruise travel.

Do Innovative Work

Engage with a diverse team at Royal Caribbean Group—professionals dedicated to reshaping the future of travel through continuous innovation and a deep understanding of the global travel market.

Drive Innovation and Leadership

Deliver targeted solutions and exceptional guest experiences by leveraging deep industry knowledge and a commitment to innovation that’s second to none.

Be Part of a Great Team

Join a workforce that thrives on collaboration and diversity. Royal Caribbean Group offers a variety of job opportunities that harness the capabilities of its expansive global network.

Future-proof Your Career

Royal Caribbean Group provides a wealth of opportunities for personal and professional development, supported by comprehensive training programs and a commitment to promoting from within.

Explore

Discover how Royal Caribbean Group is leading the way in employee satisfaction and guest service, setting new standards in the cruise industry.

The Royal Caribbean Group Advantage

With a focus on diversity, leadership, and professional growth, Royal Caribbean Group helps team members navigate their careers in an ever-evolving industry. The company's global scale and commitment to innovation offer unmatched opportunities for career advancement.

Stay Connected

Join the Team

Search open positions that match your skills and interests. Royal Caribbean Group looks for passionate, curious, creative, and solution-driven team players. SEARCH ROYAL CARIBBEAN JOBS

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the professionals who work at Royal Caribbean Group.

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Learn more about Royal Caribbean Group
Size
10,001 employees
Industry
Hospitality & Recreation
* Ladders Estimates

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