Manager, eHR Strategic Operations
As a Manager Project Manager at Capital One, you will drive strategy and execute on high priority projects for the company. You will work with smart and passionate people to deliver results that have a direct impact on the company’s bottom line. You will take on important and exciting responsibility from day one, working with key stakeholders across the company. You will be challenged to excel and lead alongside the brightest talent in the industry and be rewarded for your achievements.
About the Team
As part of the Enterprise Human Resources (eHR) Strategic Operations team, you will partner with product, technology, and HR domain leaders to drive innovative customer experiences and strategic initiatives that create value for Capital One HR.
General Responsibilities:
Executive Governance & Decision Support:Drive the "operating rhythm" of our Enterprise HR leadership team. You will design agendas for executive meetings that drive outcomes, not just updates, ensuring transparency and accelerated decision-making.
Strategy Architecture:Support the drafting and evolution of our multi-year HR strategy. You won't just track the roadmap; you’ll help build it, ensuring alignment across the enterprise.
Organizational Health & Reporting:Define and own the metrics that matter. You’ll manage reporting on key objectives and org health, providing the data-driven insights our leaders need to pivot or persevere.
High-Stakes Communications:Draft communications for executive forums, from high-stakes framing and pre-reads to the synthesis of complex discussions into actionable outcomes. You will bridge the gap between high-level strategy and the enterprise-wide execution of our HR objectives.
Culture Advocacy:Act as a culture-carrier. You will help design initiatives that foster engagement and high performance within the Strategic Operations team and the broader HR org.
AI Enablement & Process Innovation:Identify and pilot opportunities to responsibly integrate AI tools into strategic operations workflows, driving greater efficiency in data synthesis, reporting, and team process optimization.
Who you are:
A Strategic Problem Solver:You can take a messy, ambiguous problem and break it down into a structured workstream. You think three steps ahead of the current meeting.
An Operations Leader:You don't just follow processes; you build them. You have a proven track record of managing complex, cross-functional initiatives in a fast-paced environment.
Executive Ready:You are comfortable presenting to and influencing senior leaders. You know how to "manage up" effectively and provide courageous feedback when necessary.
Growth-Oriented:You are currently a high-performing Manager with the ambition and "owner" mindset to move forward on your career journey.
Basic Qualifications:
Bachelor’s Degree or Military experience
At least 5 years of experience in Strategic Operations, Project Management, Management Consulting, HR Strategy, Chief of Staff role or combination
At least 1 year of experience in roadmap alignment, governance structures, and change management
At least 3 years experience working in a matrixed environment
Preferred Qualifications:
Exceptional writing and visual storytelling skills
Highly organized with great attention to detail
At least 6 years of Project Management experience
Exceptional communication and collaboration skills
Excellent problem solving and influencing skills
Familiarity with leveraging AI technologies or prompt engineering to enhance operational productivity, analyze qualitative data insights, or streamline project delivery
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $151,900 - $173,400 for Manager, Project ManagementRichmond, VA: $138,100 - $157,700 for Manager, Project Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
