Job PurposeTo operate the electric distribution and/or sub transmission network safely by providing real time control and managing the routine and emergency switching and control requirements of the appropriate field-based personnel in accordance with all regulatory and industry requirements
Key Accountabilities- Manage an operationally excellent Distribution Control Center, responsible for safe, reliable and effective operation of the electric system for routine, emergency, and outage restoration activities.
- Ensure compliance with all applicable regulating agency and company standards and procedures.
- Develops strategy, objectives and metrics to drive continuous performance improvement through consistent use of best practices across all distribution control centers.
- Take responsibility for facilitating delivery of National Grid's Capital and maintenance plans and response to system outages in accordance with the appropriate regulations and procedures while maintaining a high level of customer satisfaction.
- Maintain close and effective working relationships with the Transmission Control Center, Distribution Control Centers and field work force and control center support roles to ensure coordinated strategies, communications and processes.
- Develop and maintain collaborative relationships with external organizations, companies and regulatory bodies to ensure customer safety and satisfaction, and build a clear understanding of operational expectations, communication requirements and regulatory mandates.
- Ensure all staff and operators are fully trained and certified as appropriate.
- Exercises the normal supervisory functions of employee selection, assignment, transfers, training and development, affirmative action, safety, discipline, performance evaluation, counseling and termination.
- Manages the work activities of employees, establishing clearly defined goals and standards of employee performance.
Qualifications- Bachelor's degree in Electrical Engineering / Power Systems preferred.
- 3-5 years' qualifying relevant experience as an Operator, Control Room Supervisor or similar control center role with knowledge of the operation of the electric distribution and transmission systems and equipment preferred.
- 5-10 years' experience which includes supervisory and electric T&D operations experience, with working knowledge of Transmission & Distribution network operations required.
- Experience with control center digital products and advanced tools; SCADA EMS, ADMS, databases and project management tools preferred.
- Minimum of 5 years of people leadership experience, including direct supervision, performance management, and team development required.
- Interpersonal skills with excellent verbal and written communication skills.
- General knowledge of wholesale and distribution markets.
More InformationSalary
$148k - $209k a year
National Grid will not be providing visa sponsorship for this position now or in the future. You must have the ability to work without a need for current or future visa sponsorship.
National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.
This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.
