Geotab

Manager, Deal Desk (Remote)

Geotab$120K — $160K *
US-AnywhereRemote in United States
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-8 years of experience in deal desk, commercial pricing, or a related role in B2B SaaS or technology
  • 1-3 years supervisory experience in managing a deal desk or commercial operations team
  • Strong commercial acumen with experience in negotiating complex deals
  • Deep understanding of deal desk operations and risk assessment
  • Familiarity with CPQ or deal management platforms, preferably DealHub
  • Proven skills in project management and handling high-volume workflows
  • Strong cross-functional collaboration abilities with Sales, Revenue Operations, Finance, and Legal

Responsibilities

  • Oversee and manage deal desk operations including pricing requests, RFPs, and credit requests
  • Establish and enforce SLAs and approval frameworks for timely deal resolutions
  • Lead commercial negotiations for pricing agreements and deal structures
  • Collaborate with Revenue Operations to ensure executable deal structures that comply with policies
  • Support team development through coaching, feedback, and identifying training opportunities
  • Participate in annual planning and resource allocation for the team

Benefits

  • Flex working arrangements
  • Home office reimbursement program
  • Baby bonus & parental leave top-up program
  • Online learning and networking opportunities
  • Electric vehicle purchase incentive program
  • Competitive medical and dental benefits
  • Retirement savings program
Full Job Description
Who you are:

We are are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Manager, Deal Desk who will lead Geotab's Deal Desk pillar and be accountable for the commercial deal review and pricing execution function across the reseller and direct customer portfolio. If you love technology, and are keen to join an industry leader - we would love to hear from you!
What you'll do:

As a Manager, Deal Desk your key area of responsibility will be overseeing a team of deal desk professionals responsible for reviewing and approving non-standard pricing requests, reseller RFPs, credit requests, and commercial agreement structuring, ensuring the deal desk operates with clear SLAs, consistent pricing governance, and a strong commercial framework that supports sales velocity while protecting margin. You will need to work closely with Sales, Revenue Operations, Legal, and Finance. To be successful in this role you will be a strategic thinker with strong commercial acumen and an entrepreneurial mindset.
How you'll make an impact:
  • Deal Desk Leadership & Governance: Provide strategic oversight and decision-making authority for non-standard pricing requests across global regions, complex reseller RFPs requiring custom pricing strategies, and reseller credit requests and terms proposed in agreements or pricing amendments. Define and enforce deal desk SLAs, triage standards, and approval thresholds to ensure consistent, timely resolution of all inbound requests. Serve as the primary escalation point for complex commercial scenarios requiring senior-level judgment. Establish and maintain a deal desk approval framework that enables appropriate delegation to team members while preserving commercial controls.
  • Commercial Execution: Lead commercial negotiations with Sales, Resellers, and direct customers to finalize non-standard pricing agreements, amendments, and deal structures. Administer and govern commercial pricing in DealHub CPQ, including playbook design, approval workflow configuration, and quoting rule management. Collaborate with Revenue Operations to ensure deal structures are operationally executable and compliant with established commercial policies. Partner with Finance and Legal on deal terms that carry contractual or margin risk.
  • People Leadership: Oversee the activities, development and performance of direct reports across the Deal Desk pillar. Provide direction, coaching and mentorship to the team. Engage in the development of the team by coaching, providing feedback, identifying areas of growth and training opportunities. Collaborate and support employees during the performance management process, meeting KPAs and career development planning. Support Geotab global strategic initiatives. Manage team budget and headcount within approved parameters, contributing to annual planning and resource allocation for the Deal Desk pillar.
What you'll bring to the role:

  • 5 - 8 years of required previous experience in a deal desk, commercial pricing, or similar commercial role in a B2B SaaS or technology environment.
  • 1 - 3 years of required supervisory experience managing a deal desk, pricing, or commercial operations team, with demonstrated ability to coach and hold a team accountable to SLAs.
  • Strong commercial acumen with demonstrated experience negotiating pricing and structuring complex deals.
  • Deep understanding of deal desk operations including approval frameworks, SLA management, and commercial risk assessment.
  • Experience with CPQ or deal management platforms; DealHub experience valued.
  • Experience designing and implementing deal desk intake processes, approval workflows, and escalation frameworks.
  • Strong project management skills with the ability to manage high-volume queues alongside strategic initiatives simultaneously.
  • Excellent verbal and written communication and negotiation skills.
  • Strategic mindset with a keen sense of commercial priorities and the ability to make sound decisions under time pressure.
  • Strong cross-functional collaboration skills across Sales, Revenue Operations, Finance, and Legal.
  • Entrepreneurial mindset and comfortable in a flat organization.
  • Comfort working with data and analytical tools to inform deal desk decisions; ability to build and interpret reports, dashboards, and commercial performance metrics using spreadsheet tools or BI platforms.


If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply.

Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.

Why job seekers choose Geotab:

Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program

*The above are offered to full-time permanent employees only

#LI-Remote

How we work:

At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology!

The annual base salary for this position is the expected annual salary for this role, and may be subject to change. Geotab offers various perks and benefits and other compensation components that an individual may be eligible for. The actual base salary for this position depends on a variety of factors such as but not limited to skills, qualifications, education and overall experience, including the location the applicant lives while performing the job. This also includes equity with other team members and alignment with local market data. All offers of employment are contingent upon proof of eligibility to work and the individual's ability to pass a background check.

Hiring Range

$120,000-$160,000 USD

About Geotab

Geotab is a telematics company that provides fleet management solutions to businesses of all sizes. The company was founded in 2000 and is headquartered in San Francisco, California. Geotab's products and services include GPS tracking, driver safety, compliance management, and fuel management. The company's mission is to help its clients improve their operational efficiency, reduce costs, and increase safety. Geotab has a team of experienced professionals who specialize in developing and implementing innovative solutions to complex problems. The company is committed to delivering exceptional value to its clients and building long-term relationships based on trust and mutual respect.
Learn more about Geotab
Size
1,300 employees
Industry

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