Manager, Data Center - Critical Infrastructure

Charter Communications

• $95K — $115K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience in a related field
  • 6+ years of hands-on experience in data centers or critical infrastructure
  • 2+ years of leadership or supervisory experience
  • Strong knowledge of critical infrastructure and data center operations
  • Ability to read and interpret technical drawings and documentation

Responsibilities

  • Direct daily operations to ensure safety and efficiency of network and facility systems
  • Guide a skilled team in installation and maintenance of data center equipment
  • Ensure compliance with corporate standards in facility systems
  • Oversee preventive maintenance and operational checks
  • Manage upgrades and support for critical infrastructure such as HVAC and generators
  • Collaborate with teams to support facility projects and equipment installations
  • Set priorities and communicate operational risks effectively

Benefits

  • Comprehensive pay and benefits package
  • Support for employee well-being at every life stage
  • Opportunities for career development and growth
Full Job Description
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

What drives the seamless operation of Spectrum's data centers every day? As a Manager, Data Center, you will ensure our critical infrastructure is performing at its best, guiding a skilled team through installation, maintenance, and facility support. Your expertise will help Spectrum deliver reliable service and support ongoing innovation, making a measurable impact across the organization.

Shift Requirements for this role : Monday through Friday 3pm-Midnight EST

How You'll Make an Impact
  • Direct daily operations to maintain the safety, reliability, and efficiency of Spectrum's network and facility systems
  • Guide and empower a team handling installation, maintenance, troubleshooting, and repair of data center equipment and infrastructure
  • Ensure cabling, equipment installation, power, cooling, and environmental systems meet corporate standards and engineering practices
  • Oversee preventive maintenance, inspections, operational checks, testing, and documentation to support compliance with company policies and regulations
  • Manage upgrades and support activities for critical infrastructure, including power, HVAC, generators, fire suppression, and monitoring systems
  • Collaborate with engineering, operations, construction, and vendors to support facility projects, equipment installations, and expansions
  • Set priorities, allocate resources, resolve operational issues, and communicate risks and activities to leadership

Working Conditions
  • Shift Requirements : Monday through Friday 3pm-Midnight
  • Work in a 24x7, fast paced environment
  • Exposure to continuous moderate noise
  • Work and travel in inclement weather
  • Work performed near power facilities and electricity
  • Ability to work while standing 10-25% of the time
  • Ability to safely lift up to 50lbs. individually or with assistance


What You'll Bring to Spectrum

Required Qualifications

Education
  • Bachelor's degree or equivalent field experience in science, technology, engineering, electronics, or related discipline
  • Trade/apprenticeship training or discipline-specific licenses/certifications considered for equivalent experience alignment

Experience
  • 6+ years of data center technician, electronics, network implementation, critical infrastructure, or related hands-on technical experience
  • 2+ years of leadership, supervisory, or project leadership experience

Skills
  • Lead and develop employees in a 24x7 operational environment
  • Prioritize, organize, and manage multiple workstreams
  • Communicate effectively with employees, leadership, vendors, and cross-functional partners
  • Read and interpret blueprints, system layouts, technical drawings, and construction documents
  • Operate computers, software applications, handheld devices, and test equipment
  • Work independently and make sound operational decisions
  • Working knowledge of data center operations, structured cabling, optical transport, and network support
  • Working knowledge of critical infrastructure systems such as electrical, mechanical, HVAC, UPS, generators, fire suppression, and monitoring/control systems
  • Knowledge of basic mathematics, electronics, and safe work practices
  • Safely use ladders, hand tools, and related equipment
  • Work in tight spaces and around small components and cabling
  • Ability to work in high stress, fast paced environment

Preferred Qualifications

Education
  • Certifications related to optical transport, critical infrastructure, or data center operations

Experience
  • 2+ years of management or leadership experience

Skills
  • Knowledge of Spectrum products and services
  • Knowledge of NEC, IMC, and networking communications
  • Basic Linux and server administration skills
  • Understanding of optical transport technologies including DWDM and connectivity
  • Knowledge of data center critical infrastructure including UPS, generators, HVAC, fire suppression, monitoring/control systems, and power distribution
  • Experience in mission-critical facilities or data center environments
  • Project management or technical team lead experience
  • Operating knowledge of emergency alert systems
  • Ability to manage multiple priorities in a mission-critical environment
  • Ability to supervise, coach, and motivate others
  • Maintain confidentiality and exercise sound judgment
  • Work from elevated locations when required

#LI-RM1
EOP501 2026-81429 EOP501 2026

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

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