The Home Depot

Manager, Contingent Labor

The Home Depot$90K — $120K *
US-AnywhereRemote in Georgia, US
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in contingent labor management or related field
  • Advanced knowledge of Microsoft Office, especially Excel for data analytics
  • Experience in implementing technology solutions in an agile environment
  • Prior management experience is preferred but not required
  • A degree or equivalent education in a relevant field

Responsibilities

  • Leverage data and KPIs to identify and solve service delivery and compliance issues
  • Develop strong relationships with internal customers to anticipate workforce needs
  • Select and lead a diverse team while fostering development
  • Drive process and technology improvements with strategic insights
  • Ensure alignment of priorities with business objectives and monitor KPI/SLA adherence

Benefits

  • Opportunity to lead a team and influence contingent workforce strategy
  • Access to continuous improvement initiatives and innovative processes
  • Collaboration with Talent Acquisition and business leaders
  • Participation in a rewarding and dynamic work environment
  • Opportunity for professional development and skill enhancement
Full Job Description
Position Purpose:

The Manager - Contingent Labor is responsible for leading The Home Depot's Contingent Workforce Program Office (CWPO), overseeing all temporary workforce policies, tools, and program operations. This role ensures internal customers and strategic vendors receive maximum value through cost management, continuous improvement, process and technology innovation, and policy compliance.

Expanding beyond core program operations, the role incorporates talent-focused responsibilities, including supporting the sourcing and curation of contingent talent, aligning with Talent Acquisition partners on recruitment strategies, and working with business leaders to ensure workforce needs are met with the right skills at the right time. The Manager also leads a team and serves as a steward of enterprise funding to continuously improve program outcomes.

Key Responsibilities:
  • 20% Analytics - Leverages data and KPIs to proactively identify service delivery issues, technical issues and/or compliance issues Provides appropriate solutions that are mutually beneficial to both internal and external customers
  • 20% Business Relationships - Serves as a strategic thought partner to internal customers to understand and anticipate business needs related to contingent labor Educates business on qualified vendors if necessary Partners with vendors and department leaders to ensure understanding and clarity of new processes; troubleshooting problems when needed
  • 20% Leadership - Select, manage and develop a team of diverse talent and skillsets
  • 20% Process Management - Drives continuous improvement in both processes and technology through innovation and strategic thinking Leverages understanding of the business, its partners and vendors to solve for pain points throughout the contractor life cycle
  • 20% Quality Assurance - Ensures all existing and future priorities parallel business priorities. Ensures Key Performance Indicators (KPI) and Service Level Agreements (SLA) objectives are met Ensures all internal and external customers are in alignment with policies and follow SOPs


Direct Manager/Direct Reports:
  • This Position typically reports to Sr. Manager Contingent Labor
  • This Position has 1-2 Direct Reports


Travel Requirements:
  • Typically requires overnight travel 5% to 20% of the time.


Physical Requirements:
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.


Working Conditions:
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.


Minimum Qualifications:
  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.


Preferred Qualifications:
  • Demonstrates advanced knowledge of Microsoft Office Word, PowerPoint, and Excel
  • Experience in developing and implementing technology solutions to address business problems, preferably in an agile/product environment
  • Prior management experience preferred


Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a associate's degree program or equivalent degree in a field of study related to the job.


Preferred Education:
  • No additional education


Minimum Years of Work Experience:
  • 2


Preferred Years of Work Experience:
  • No additional years of experience


Minimum Leadership Experience:
  • None


Preferred Leadership Experience:
  • None


Certifications:
  • None


Competencies:
  • Decision Quality
  • Ensures Accountability
  • Manages Complexity
  • Communicates Effectively
  • Customer Focus
  • Develops Talent
  • Drives Results

About The Home Depot

The Home Depot is a home improvement retailing company that combines its physical stores with an online presence to provide customers with innovative products at great value. The company specializes in the fields of retail, home improvement, and customer service. The Home Depot was founded in 1978 and is headquartered in Atlanta, Georgia.

The Home Depot Careers

Join the vibrant team at The Home Depot, the largest home improvement retailer in the U.S., where your career can flourish in an environment ripe with opportunities for growth and innovation. As a market leader, The Home Depot offers a variety of job opportunities that allow professionals to thrive in a culture that values leadership, diversity, and professional development. Work You’ll Do At The Home Depot, you’ll be part of a team that’s committed to helping homeowners, builders, and do-it-yourselfers bring their visions to life. Our extensive range of job opportunities spans from store operations to supply chain management, from IT to marketing. No matter where you start, you’ll be doing work that matters, impacting our customers' lives and experiences. Transform Your Career Step into a role within The Home Depot and join a network of over 400,000 associates who are as passionate about building their careers as they are about helping our customers. Leadership at The Home Depot means continuous improvement, embracing diversity, and fostering a culture of inclusion and respect that makes us stronger. Innovate with Us Innovation isn’t just a buzzword at The Home Depot; it’s the backbone of how we do business. We are constantly seeking out new technologies and tools to improve every aspect of our operations, from logistics to customer service. Join us, and bring your unique perspective and skills to a team that’s setting the standard for excellence in the retail industry. Grow and Develop The Home Depot is committed to the growth and development of its associates through robust training programs, leadership workshops, and opportunities for advancement. Whether you’re looking for a part-time position or a full-time career, The Home Depot nurtures your professional growth every step of the way. Internship Programs Dive into the professional world through The Home Depot’s internship programs, which offer a dynamic environment to gain hands-on experience and develop critical skills in various business areas. Our internships provide a platform to connect with leaders and peers, enhancing your resume and preparing you for future employment. Benefits and Culture Choosing to start your career at The Home Depot means more than just securing a job. It means you gain access to unparalleled benefits that support your life and well-being, from health insurance to educational assistance. Our commitment to employees is reflected in our open, supportive culture where everyone’s voice is heard, and every team member’s contribution is valued. Join Our Team Ready to take the next step in your career? Explore the wide range of positions available at The Home Depot, where we’re hiring passionate, curious, and innovative team players. Search open positions that match your skills and interests on our Jobs page. Stay Connected Keep up to date with the latest career tips, company news, and industry insights—all from the people who work here. Subscribe to our Careers Blog and personalize your subscription to receive updates that align with your career interests and goals. At The Home Depot, we don’t just offer jobs—we offer careers that make a difference. Join us, and be a part of something bigger as we continue to invest in your future and our shared success.
Learn more about The Home Depot
Size
490,600 employees
Market Cap
$323 billion
Industry
Net Income
$12.8 billion
Founded
1978
5 Year Trend
+9.8%
Revenue
$132.1 billion
NASDAQ

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