Johnson & Johnson

Manager Commercial Operations

Johnson & Johnson$102K — $177K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s Degree required; Masters degree preferred.
  • 7+ years in Logistics, Operations, Healthcare Management, or related fields focused on inventory management and sales support.
  • Proven track record in leading cross-functional projects that enhance operations and sales.
  • Strong analytical skills using advanced Excel, Tableau, Qlik, or Power BI.
  • Excellent communication and presentation skills with the ability to engage diverse teams.

Responsibilities

  • Develop and implement strategies to support sales growth objectives in collaboration with Field Sales Organizations.
  • Analyze data to provide insights for decision-making and enhance inventory efficiency.
  • Oversee management of orthopedic consignment inventory and optimize resource allocation.
  • Coordinate the launch of new products and ensure effective deployment to assigned accounts.
  • Collaborate with various departments to improve workflows and efficiency in operations.
  • Mentor team members on operational protocols and foster a culture of continuous improvement.
  • Identify and implement best practices to drive operational efficiency.

Benefits

  • Eligible for the Company’s consolidated retirement plan and savings plan (401(k)).
  • Participation in the Company’s long-term incentive program.
  • Vacation: 120 hours per calendar year.
  • Sick time: Up to 56 hours per calendar year based on state of residence.
  • 13 days of holiday pay including floating holidays per calendar year.
  • Parental Leave: 480 hours within one year of having a child.
  • Bereavement Leave: Up to 240 hours for immediate family members.
  • Caregiver Leave: 80 hours in a rolling 52-week period.
  • Volunteer Leave: 32 hours per calendar year.
Full Job Description
Job Function: Sales Enablement

Job Sub Function:

Multi-Family Sales Enablement

Job Category:

People Leader

All Job Posting Locations:

Raynham, Massachusetts, United States of America, West Chester, Pennsylvania, United States of America

Job Description:

About Orthopaedics
Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery. 
Your unique talents will help patients on their journey to wellness. Learn more at

At DePuy Synthes, we are searching for the best talent for the role of Manager of Commercial Operations to lead the Commercial Operations and Sales Support programs of our Spine business. The role can be located in West Chester, PA or Raynham, MA.  

Purpose:

This role is critical in ensuring the seamless management of field inventory, supporting sales initiatives, and optimizing operational sales functions to foster growth and meet the demands of our FSO and healthcare partners.

Key Responsibilities:

  • Strategic Operations Leadership: Develop and implement comprehensive strategies in collaboration with Field Sales Organizations (FSO) to support sales growth objectives. Ensure that all operational processes, particularly in inventory management, are effectively supporting the assigned accounts and field territories.
  • Advanced Analytics and Insights: Analyze operational data to provide insights to FSO Leadership, ensuring informed decision-making. Utilize data-driven approaches to enhance inventory efficiency and address analytical needs across the US FSO leadership.
  • Inventory Management: Oversee the management of orthopedic consignment inventory and equipment, ensuring optimal par levels while minimizing waste and excess. Lead inventory rebalancing and allocation strategies to efficiently meet the demands of the business.
  • New Product Introduction (NPI): Coordinate the launch of new products and their deployment to assigned accounts. Ensure proper resource allocation and support throughout the introduction phase to optimize uptake and sales.
  • Cross-Functional Collaboration: Partner with various departments, including FSO, Marketing, and Supply Chain, to enhance workflow and efficiency. Work with external stakeholders to align operational activities with commercial strategies.
  • Training and Development: Mentor and train team members on operational protocols, inventory management systems, and compliance standards. Foster a culture of continuous improvement and knowledge sharing across departments.
  • Continuous Improvement Initiatives: Identify opportunities for operational enhancements, implement best practices in inventory management, and lead process improvement projects that drive efficiency and effectiveness across the organization.
  • Performance Measurement: Establish and monitor key performance indicators (KPIs) related to inventory and operational efficiency. Regularly report on progress and outcomes to senior management.
  • Market Insights and Responsiveness: Proactively identify and report on market trends that could impact inventory management and FSO operations. Adapt strategies to meet changing market conditions and customer needs.

Qualifications:

Required:

  • Bachelor’s Degree required; Masters degree preferred.
  • Minimum of 7 years of experience in Logistics, Operations, Healthcare Management, or related fields, with a focus on inventory management and sales support. 
  • Proven track record of leading cross-functional projects that drive operational improvements and sales growth. 
  • Strong analytical skills with experience using advanced Excel, Tableau, Qlik, or Power BI for data analysis and visualization.
  • Excellent communication and presentation skills, with the ability to influence and engage diverse teams and stakeholders.

Preferred:

  • Experience with inventory management software and ERP systems, particularly SAP.
  • Strong understanding of healthcare regulations and standards related to inventory management and supply chain processes.
  • Demonstrated ability to thrive in fast-paced environments while managing multiple priorities and projects.
  • Experience in the Medical Device industry.

Johnson & Johnson announced plans to separate our Orthopedics business to establish a standalone orthopedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.
Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Required Skills:

 

Preferred Skills:

 

 

The anticipated base pay range for this position is :

$102,000.00 - $177,100.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).



This position is eligible to participate in the Company’s long-term incentive program.



Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation –120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year

Holiday pay, including Floating Holidays –13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave – 80 hours in a 52-week rolling period10 days

Volunteer Leave – 32 hours per calendar year

Military Spouse Time-Off – 80 hours per calendar year

For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits

About Johnson & Johnson

Scio Diamond creates single-crystal Type IIa diamonds for the jewelry market and for industrial applications. It employs a patent-protected chemical vapor deposition (CVD) process in a precisely controlled laboratory setting to produce diamonds. It was founded in 2009 and is headquartered in Greenville, South Carolina.

Johnson & Johnson Careers

Joining Johnson & Johnson provides an unparalleled opportunity to be a part of a global team of professionals dedicated to blending care, science, and innovation to profoundly change the trajectory of health for humanity.

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At Johnson & Johnson, you will engage in work that matters. Join our community of professionals in health care to drive significant and impactful changes across the globe. Our team at Johnson & Johnson leads with science and heart in sectors from pharmaceuticals to medical devices and consumer health products.

Transform Health Care

Leverage Johnson & Johnson’s culture of innovation to transform health care and improve the lives of people around the world. Our collaborative environment encourages leadership and growth, allowing you to pioneer new strategies for health care solutions with a diverse team of experts.

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Engage in groundbreaking work that enhances how care is delivered on a global scale. Johnson & Johnson’s commitment to innovative health solutions results in dynamic career paths filled with opportunities for professional growth and development.

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Our team at Johnson & Johnson thrives on collaboration and diversity. You will work alongside over 130,000 employees globally who are committed to making a lasting impact. With a culture that values diversity training and leadership, you are supported in both personal and professional growth.

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Johnson & Johnson offers a myriad of job opportunities and employment benefits designed to help you meet your career and personal goals. Our employees enjoy comprehensive benefits, including health insurance, retirement plans, and family-friendly policies that pave the way for a fulfilling career and life balance.

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Whether you’re looking to start your career or take it to the next level, Johnson & Johnson offers positions ranging from internships to leadership roles across various sectors. Enhance your skills through hands-on experience and our extensive networking and mentorship programs.

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Learn more about Johnson & Johnson
Size
141,700 employees
Market Cap
$462.7 billion
Industry
Net Income
$14.7 billion
Founded
1886
5 Year Trend
+5.5%
Revenue
$82.5 billion
NASDAQ

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