Johnson & Johnson

Manager Commercial AI & Advanced Analytics

Johnson & Johnson$117K — $201K *
Pharmaceuticals & Biotech
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; advanced degree in data science or related field preferred.
  • Minimum 5 years of experience in marketing, finance, or analytics.
  • Proficiency in translating business needs into AI-enabled solutions.
  • Understanding of AI concepts and responsible AI usage.
  • Familiarity with pharmaceutical and specialty pharmacy data sources.
  • Experience in building customer engagement capabilities is a plus.
  • Excellent communication and project management abilities.

Responsibilities

  • Develop and scale AI capabilities to enhance customer engagement and effectiveness.
  • Lead partnerships with sales and marketing to drive AI adoption.
  • Act as a consultant to translate business priorities into AI solutions.
  • Evolve customer engagement capabilities through advanced analytics.
  • Ensure AI solutions meet governance, compliance, and effectiveness standards.
  • Manage AI project priorities, planning, and execution.
  • Create business cases and reports to showcase AI benefits for stakeholders.

Benefits

  • Participation in medical, dental, and vision insurance programs.
  • 401(k) savings plan and pension plan eligibility.
  • Generous vacation and sick leave policies.
  • Parental leave and caregiver leave for new parents.
  • Volunteer and military spouse time-off days available.
Full Job Description

Job Function:

Data Analytics & Computational Sciences

Job Sub Function:

Data Science

Job Category:

People Leader

All Job Posting Locations:

Horsham, Pennsylvania, United States of America

Job Description:

We are searching for the best talent for Manager,Commercial AI & Advanced Analyticstobe inHorsham,PA.

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at

Johnson & Johnson Innovative Medicine is recruiting for aManager, Commercial AI & Advanced Analyticsto support the commercial organization'sCustomer AI Product Strategy (CAPS)group. This position is based inHorsham,PA.

Purpose:

TheManager, Commercial AI & Advanced Analyticsis responsible for driving commercial AI capabilities for our Immunology commercial franchise, with a focus on modernizing how we engage customers through AI-powered analytics & insights, generative AI, intelligent agents, and connected omnichannel execution. This leader will create scalable, governed AI solutions that solve complex unmet needs for customers, improve field and marketing effectiveness, influence senior-level decision-making, uncover revenue and share growth opportunities, and advance our commercial model. The ideal candidate can translate business needs into practical AI-enabled capabilities and has experience working across commercial, technology, data science, digital, compliance, and vendor teams to move ideas from concept to measurable business impact.

You will be responsible for:

  • Develop, influence, and scale commercial AI capabilities that improve customer engagement, field effectiveness, and omnichannel execution across the franchise

  • Lead day-to-day partnerships with sales leadership, brand teams, digital, customer engagement, technology, data science, and other commercial stakeholders to identify high-value AI use cases and drive adoption

  • Act as an internal commercial AI consultant, proactively translating business priorities into practical AI, machine learning, generative AI, and agentic solutions

  • Drive the evolution of customer engagement capabilities, including next best actions, trigger-based engagement, field-facing AI assistants, generative AI workflows, and agent-enabled orchestration across channels

  • Partner with internal and external teams to ensure AI solutions are grounded in trusted data, approved content, appropriate governance, privacy, compliance, and measurable business outcomes

  • Manage prioritization, roadmap planning, budget inputs, and delivery execution for commercial AI initiatives, balancing speed, value, risk, and scalability

  • Develop clear stories, business cases, and performance readouts that help stakeholders understand how AI capabilities improve customer experience, field execution, and commercial performance

Qualifications / Requirements:

Education:

  • A minimum of aBachelor Degreeis required; an advanced degree in a field such as Data Science, Statistics, Computer Science, Operations Research, Econometrics is preferred.

Experience and Skills:

  • A minimum of 5 years of relevant business experience in marketing, finance, analytics, management consulting or related field is required

  • Ability to translate business questions into AI-enabled solutions, including analytics, machine learning, generative AI, and agentic workflows, and interpret outcomes into meaningful business insights and actionable recommendations is required

  • Knowledge of applied AI and analytics concepts, including model evaluation, measurement design, experimentation, optimization, and responsible use of AI in real-world business settings is required

  • Working knowledge of machine learning, generative AI, large language models, agents, and their real-world advantages, limitations, and governance considerationsisrequired

  • Working knowledge of pharma and specialty pharmacy data sources (to include IQVIA, Symphony Health, Truven/Optum) is required

  • Experience building or enabling customer engagement capabilities such as next best action, AI-assisted field planning, trigger-based recommendations, omnichannel orchestration, or digital engagement optimization is preferred

  • Excellent communication skills (written and presentation)

  • Strong project management skills and ability to manage multiple projects simultaneously

  • Ability to organize, integrate, and analyze large data sources and draw cohesive conclusions

  • Ability to influence all levels of the organization and to engage across a broad range of business partners and functions

  • A minimum of 2 years ofPharmaceuticalexperience is preferred

Other:

  • This position is based inHorsham,PAandmay infrequently require travel to our Titusville, NJ office.

#JNJDataScience #JNJIMCommercial-DS #LI-Hybrid

Required Skills:

Preferred Skills:

Advanced Analytics, Compliance Management, Critical Thinking, Data Analysis, Data Privacy Standards, Data Quality, Data Reporting, Data Savvy, Data Science, Data Visualization, Developing Others, Digital Fluency, Give Feedback, Inclusive Leadership, Leadership, Proactive Behavior, Resource Allocation, Strategic Thinking, Team Management

The anticipated base pay range for this position is :

The anticipated base pay range for this position is $117,000 to $201,250 USD.

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company27s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company27s long-term incentive program. Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation 120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington 56 hours per calendar year Holiday pay, including Floating Holidays 13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave 10 days Volunteer Leave 4 days Military Spouse Time-Off 80 hours Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits

About Johnson & Johnson

Scio Diamond creates single-crystal Type IIa diamonds for the jewelry market and for industrial applications. It employs a patent-protected chemical vapor deposition (CVD) process in a precisely controlled laboratory setting to produce diamonds. It was founded in 2009 and is headquartered in Greenville, South Carolina.

Johnson & Johnson Careers

Joining Johnson & Johnson provides an unparalleled opportunity to be a part of a global team of professionals dedicated to blending care, science, and innovation to profoundly change the trajectory of health for humanity.

Work You’ll Do

At Johnson & Johnson, you will engage in work that matters. Join our community of professionals in health care to drive significant and impactful changes across the globe. Our team at Johnson & Johnson leads with science and heart in sectors from pharmaceuticals to medical devices and consumer health products.

Transform Health Care

Leverage Johnson & Johnson’s culture of innovation to transform health care and improve the lives of people around the world. Our collaborative environment encourages leadership and growth, allowing you to pioneer new strategies for health care solutions with a diverse team of experts.

Innovative Work

Engage in groundbreaking work that enhances how care is delivered on a global scale. Johnson & Johnson’s commitment to innovative health solutions results in dynamic career paths filled with opportunities for professional growth and development.

Be Part of a Great Team

Our team at Johnson & Johnson thrives on collaboration and diversity. You will work alongside over 130,000 employees globally who are committed to making a lasting impact. With a culture that values diversity training and leadership, you are supported in both personal and professional growth.

Future-Proof Your Career

Johnson & Johnson offers a myriad of job opportunities and employment benefits designed to help you meet your career and personal goals. Our employees enjoy comprehensive benefits, including health insurance, retirement plans, and family-friendly policies that pave the way for a fulfilling career and life balance.

Explore Job Opportunities and Internships

Whether you’re looking to start your career or take it to the next level, Johnson & Johnson offers positions ranging from internships to leadership roles across various sectors. Enhance your skills through hands-on experience and our extensive networking and mentorship programs.

Johnson & Johnson Leadership and Development

Our commitment to leadership and continuous learning is at the core of our employment philosophy. Every position offers chances to lead, learn, and innovate. We provide extensive training programs and development courses that prepare you for the future of health care.

Stay Connected

Join Our Team

Search open positions that match your skills and interests. We are constantly hiring and looking for curious, driven, and compassionate team players.

SEARCH JOHNSON & JOHNSON JOBS

Keep Up to Date

Stay informed with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here.

READ CAREERS BLOG

Job Alert Emails

Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Johnson & Johnson. Join Johnson & Johnson today to be a part of a team that values innovation, leadership, and diversity, and see how far your ambition can take you.
Learn more about Johnson & Johnson
Size
141,700 employees
Market Cap
$462.7 billion
Industry
Net Income
$14.7 billion
Founded
1886
5 Year Trend
+5.5%
Revenue
$82.5 billion
NASDAQ

Similar Jobs

More Jobs at Johnson & Johnson

More Pharmaceuticals & Biotech Jobs

Find similar Manager Commercial AI & Advanced Analytics jobs: