This is a full time Clinical Operations Manager position for Nephrology, Allergy, and Rheumatology departments. The position is primarily based in Fond du Lac and includes regional responsibilities. Ideally, the leader will spend 2-3 days in the Fond du Lac area and visit other sites including Madison, Janesville, and Monroe the remainder of the week.

Schedule: Typically 8:00 a.m. to 5:00 p.m. but may flex to 7:00 a.m. start time occasionally for meetings with specialty providers.

Job Summary:

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Develops growth strategies and business plans in cooperation with practice or department leadership.
• Supports financial, budget and business goals. Ensures that staffing is in place to meet the demands of the providers' work schedules.
• Directly supervises or manages the practice of a minimum of 25 employees and or providers.
• Supervises multiple teams and/or clinical locations.
• Monitors the billing and collection functions where applicable. Oversees daily operations of practice or department including but not limited to services, site policies, staff development, and patient flow.
• Manages staff relations including performance management, staff satisfaction and conflict management. Performs and oversees scheduling, recruitment and payroll.
• Monitors budgets, regulatory compliance, contracts and vendor relations. Assesses quality of and coordinates patient care services with patients, staff, physicians, and other providers.
• Works in a constant state of alertness and safe manner.
• Performs other duties as assigned.

EDUCATION

• Bachelor’s degree or equivalent years of experience and education

EXPERIENCE

• Three years' experience, with two years' in leadership

PHYSICAL REQUIREMENTS

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS 

• None

Department:

Work Shift:

Scheduled Weekly Hours:

Benefits:

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). 

• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.

• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members. 

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