Manager, Chief Engineer, NA

Vantage Data Centers

$150K — $160K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of hands-on experience in mission-critical facilities maintenance, repair, installation, or commissioning.
  • 2+ years of leadership or management experience in project management and staff development.
  • In-depth knowledge of 2N Data Center infrastructure and critical systems operations.
  • Strong technical writing skills to create and modify procedural documents for critical facilities.
  • Excellent customer service and communication skills for direct client interaction and team collaboration.
  • Experience in developing budgets and capital investment planning related to facility operations.

Responsibilities

  • Oversee and ensure continuous 24/7 operation of facility systems and equipment.
  • Aim for zero downtime through reliable performance management.
  • Engage with customers to provide engineering analysis and improvement recommendations.
  • Lead and develop maintenance staff through performance evaluations and training programs.
  • Supervise maintenance and repair of critical systems, ensuring compliance with quality standards.
  • Manage maintenance schedules and ensure adherence to safety regulations, including Lockout/Tagout programs.
  • Coordinate testing protocols and documentation for maintenance and compliance purposes.

Benefits

  • Medical, dental, and vision coverage.
  • Life and AD&D insurance, short and long-term disability coverage.
  • Paid time off and employee assistance programs.
  • 401k participation with company match.
  • Additional voluntary benefits offered.
Full Job Description


Job Description

Position Overview

The Manager, Chief Engineerwill be responsible for continued and uninterrupted operation of raised floor 24-7-365 in a large Tier III data center campus to include all equipment and spaces up to the PDU at the customer level. The Manager will manage scheduled and corrective maintenance, system repairs, testing, equipment commissioning and all critical facility start up and continuing operations.

The Manager, Chief Engineer will manage and lead a team of Senior Level Specialists (Electrical and Mechanical) and Facility Technicians, as well as all contracted maintenance and repair teams working onsite in the facility. The Chief Engineer is responsible for the overall direction, coordination, and evaluation of these employees, and will report directly to the Director of Operations and coordinate activities with the Director of Engineering.

This role is open on a rolling basis, and we review applications as they come in. There's no set deadline, but if you're interested, we encourage you to apply soon-our hiring needs can shift, and we welcome applications at any time while the opportunity is available.

Essential Job Functions
  • Oversee and supervise the efficient 24/7/365 operation of the facility equipment and systems.
  • Strive toward a goal of zero down-time in operations by virtue of reliable system performance.
  • Extensive customer service focus and interaction: evaluate all equipment and system operations, to include providing customers with engineering analysis, recommendations for improvement and energy efficiency methods.
  • Leadership and management of all assigned personnel, to include developing/conducting performance appraisals, training plans, counseling and mentoring.
  • Coordination, oversight and quality assurance supervision of maintenance and service repairs on all critical facility and building engineering systems to include (but not limited to); electrical distribution (12kv and lower), emergency diesel generators, UPS/Battery back-up systems, heating, ventilating and air conditioning systems (Chillers, CRACs, Cooling Towers, Package Units, etc.), BMS infrastructure, fire prevention as well as other electro-mechanical and control equipment throughout the data center campus.
  • Ensure all maintenance activities are performed in accordance with approved MOPs and the Vantage's Mission Critical Facility work rules.
  • Utilizes the current CMMS program to administer and refine an effective preventative maintenance plan tailored to the facility.
  • Monitor and supervise subcontracted maintenance and repair projects, evaluating work performance and providing recommendations for utilizing in-house support whenever practical.
  • Ensure that work responsibilities are allocated properly among subordinates by developing and implementing manpower schedules and work methods and procedures that are designed to obtain low cost and efficient operation.
  • Establish performance standards for each phase of work, adhering to standard practices and quality levels.
  • Coordinate the development, implementation and training of SOP/EOP/MOPs for equipment and systems throughout the data center campus. This includes existing/supported equipment and systems as well as developing technical documentation for new and/or unsupported equipment and systems.
  • Run the site industrial safety program; assuring compliance with company policies, federal, state and local safety regulations.
  • Manage the site Lock-out / Tag-out program, strictly adhering to OSHA regulations.
  • Prepare operating and repair budgets, coordinating requirements with the Operations and Engineering Directors.
  • Oversee the purchasing of parts, equipment, and services to support operations within budget. Ensure adequate spare parts are maintained to allow expeditious repairs.
  • Establish and maintain periodic operational testing schedules for critical systems and equipment.
  • Conduct oversight of system testing and quality assurance documentation after major system repairs and/or maintenance to ensure compliance with EPA/environmental guidelines as well as local and state regulations.
  • Maintain and improve the site reliability program, identifying areas of concern that could develop into future problems.
  • Develop and maintain the site training program for technicians and other staff personnel on facility equipment and systems.
  • Perform other services determined necessary to maintain and operate all mission critical related infrastructure in an approved manner.
  • Additional duties as assigned by Management


Job Requirements
  • Minimum ten years of "hands on" maintenance/repair/installation/commissioning level experience in mission-critical facilities (mechanical and/or electrical), including experience with mission-critical infrastructure, or in a related industrial/engineering
  • At least two years of leadership/management experience - proven experience in project management, meeting deadlines, directing a maintenance department, and managing and developing staff in mission-critical infrastructure environments.
  • Possess complete understanding and working knowledge of 2N Data Center/Critical Facility infrastructure, systems, operations, maintenance and emergency responses.
  • Strong Technical Writing skills and experience; as well as creating, coordinating, updating and/or modifying MOP/EOP/SOPs for critical facilities equipment, to include supporting new systems and researching technical requirements.
  • Excellent customer service experience with the ability and desire to engage customers at the site to explain infrastructure or engineering related concepts, methods of improvement or explaining emergency procedures.
  • Strong communication skills and the ability to maintain constant interaction with supervisors and managers, as well as technicians in order to maintain awareness of critical facility activities.
  • Experience developing budgets, future plans, capital investments and repair projects with management and coordinating financial requests up to the CEO level as well as training subordinates to remain within budget.
  • Must be open to long hours, weekend, rotating shifts, and subject to calls during hours away from plant (24/7).
  • Potential managers must successfully complete a background check and drug screen.
  • Travel is expected to be minimal, up to 5% for training.


Physical Demands and Special Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds.

Additional Details
  • Salary Range: $150,000 - $160,000 Base + Bonus (this range is based on Colorado market data and may vary in other locations)
  • This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.
  • Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown.


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