Curana Health

Manager, Care Management Operations

Curana Health • $75K — $95K *
US-AnywhereRemote in United States
Healthcare
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Proficient in Microsoft Office applications
  • Strong organizational and time management skills
  • Any willingness to travel for job-related needs
  • Demonstrated ability for strategic thinking
  • LPN, LVN, or RN licensure required
  • Minimum 2 years of supervisory or leadership experience preferred

Responsibilities

  • Supervise virtual and on-site care management staff including hiring, training, and performance assessments.
  • Evaluate workload and adjust resource allocation to enhance team efficiency.
  • Facilitate weekly team meetings to review performance and maintain workflow alignment.
  • Review and approve payroll, attendance, and employee leave management.
  • Ensure adherence to evidence-based care coordination practices in clinical activities.
  • Collaborate with clinical leaders to align care management with organizational objectives.
  • Monitor post-discharge communications to assure continuity of care.

Benefits

  • Opportunity for professional development and staff training.
  • Collaborative work environment with clinical and operational leaders.
  • Flexible working arrangements for remote and onsite staff.
Full Job Description
Summary

The Manager of Care Management Operations is responsible for leading the daily operations of the care management team, ensuring high-quality, cost-effective, and patient-centered services. This role oversees care managers and support staff, implements workflow efficiencies, and supports strategic initiatives related to care management and value-based care.

Essential Duties & Responsibilities

Operational Leadership
  • Supervise virtual and on-site care management staff (i.e., licensed practical nurses, registered nurses, and medical assistants), including hiring, training, performance evaluations, and staff development.
  • Evaluate workload, priorities, and adjust allocation of time and resources to increase efficiency and effectiveness.
  • Facilitate and lead team weekly meetings to discuss performance, upcoming training, and ensure the team's alignment on new workflows as applicable.
  • Review and approve payroll, track attendance, and oversee employee leave, FMLA, and call-offs.

Clinical Oversight
  • Ensure adherence to evidence-based care coordination practices.
  • Review and support the development of care plans, ensuring clinical appropriateness.
  • Collaborate with clinical leaders to align care management activities with organizational goals.
  • Monitors post-discharge communications to assure continuity of care and prevent unnecessary readmissions.

Cross-Functional Collaboration
  • Partners with the Director of Care Management to ensure adequate staffing and maintain customer satisfaction by implementing and monitoring staff productivity and performance indicators.
  • Works as a liaison with external organizations to ensure lines of communication are in place for patient engagement and communicates directly with families, physicians, and community providers as needed.
  • Perform quality assurance audits on virtual and on-site staff.

Other tasks as assigned

Qualifications

Required Skills
  • Proficient computer skills and exhibits knowledge in using various Microsoft Office applications.
  • Excellent organizational and time management skills with the ability to prioritize tasks.
  • Willingness to travel to local or out-of-state Senior Living Communities.
  • Demonstrated strategic thinking with the ability to identify opportunities for process improvement.

Education and Experience
  • Licensed Practical Nurse (LPN), Licensed Vocational Nurse (LVN), or Registered Nurse (RN)
  • Minimum 2 years in a supervisory or leadership role preferred


Travel Requirements:
  • Remote position requires a reliable high-speed internet connection.
  • Occasional travel to local or out of state Senior Living Communities.

About Curana Health

Curana Health Careers

There has never been a more opportune time to join Curana Health, a leader in the healthcare industry, renowned for innovation and commitment to enhancing patient care. Curana Health offers a variety of job opportunities that cater to a diverse range of skills and professional interests.

Work You'll Do

At Curana Health, the team is dedicated to transforming healthcare through outstanding service, cutting-edge technology, and accessible treatment. Joining Curana Health means being part of a culture that values diversity and leadership, fostering an environment where every team member is empowered to contribute to their full potential.

Explore Curana Health's Employment Opportunities

Curana Health is building a robust team to drive growth and innovation in healthcare. The company offers positions that challenge individuals to master their professional skills while contributing to meaningful projects that make a real difference.

Engage in Innovative Work

Curana Health is home to a wide array of professionals, from clinical experts to technology enthusiasts, all collaborating to push the boundaries of what's possible in healthcare. The company is a place where innovation meets practical application, creating a dynamic work environment.

Experience Professional Growth and Development

Curana Health is committed to the professional growth of its employees, offering unparalleled opportunities for career advancement and personal development. Whether through leadership training, diversity initiatives, or continuing education, team members at Curana Health have access to the tools they need to succeed.

Benefits of Joining Curana Health

Employees at Curana Health enjoy a comprehensive benefits package that supports both their professional and personal lives. From health and wellness programs to competitive retirement plans, Curana Health invests in its team's well-being.

Internship Programs

Curana Health's internship programs offer a springboard for those beginning their careers, providing hands-on experience in a supportive and challenging environment. Interns gain valuable industry knowledge and networking opportunities that are integral to their professional journey.

Join the Curana Health Team

Curana Health is actively hiring and looking for individuals who are passionate, curious, and driven to excel. Explore open positions that match your skills and interests on the Curana Health Careers page. Prepare your resume, sharpen your interview skills, and take the first step towards a rewarding career at Curana Health.

Stay Connected with Curana Health Jobs

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Learn more about Curana Health
Size
501 employees
Industry
Healthcare
* Ladders Estimates

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