Hoag Memorial Hospital Presbyterian

Manager Business Services: Business Service-Managed Care

Hoag Memorial Hospital Presbyterian • $90K — $120K *
Costa Mesa, CA 92626In-Person
Healthcare
Less than 5 years of experience
5 days ago
Job Overview by Ladders

Qualifications

  • Bachelor’s or Master’s degree in Business or Hospital Administration, or equivalent experience.
  • 5+ years of experience in Patient Financial Services or related field.
  • Knowledge of California collection law and insurance billing regulations.
  • Experience managing billing and collections teams effectively.
  • Strong analytical skills to interpret statistical reports.

Responsibilities

  • Manage overall operations of Patient Financial Services.
  • Oversee billing, collections, cash management, and regulatory compliance.
  • Supervise department staff and manage performance evaluations.
  • Coordinate training for patient accounting and managed care teams.
  • Focus on collections from Medicare, Work Compensation, group insurance, and private pay accounts.
  • Address escalated complaints and issues effectively.
  • Utilize monthly reports to monitor account trends and performance.
  • Streamline processes to improve revenue efficiencies.

Benefits

  • Robust training and development opportunities.
  • Collaborative work environment that supports staff growth.
  • Opportunity to impact financial operations in a healthcare setting.
Full Job Description
JOB DESCRIPTION
Primary Duties and Responsibilities
  • The Manager of Business Services is responsible for the overall operations and management of Patient Financial Services.
  • This position oversees billing, collections, cash management, regulatory compliance and participation in long-term strategy for Patient Financial Services.
  • Oversees department supervisors and billing staff and is responsible for performance management of employees.
  • Identifies and coordinates training of all patient accounting and managed care staff.
  • Works with staff to focus specifically on collections of Medicare, Work Compensation, group insurance, and private pay accounts.
  • Serves as a point of escalation for complaints and issues.
  • Uses monthly statistical reports to identify progress and trends with credit balances, aged accounts, and overall status of accounts.
  • Standardizes and streamlines processes for efficiencies to improve revenues.
  • Supports the business office and hospital mission.
  • Performs other duties as assigned.

JOB QUALIFICATIONS
Education and Experience

Bachelor’s degree or Master’s degree in Business or Hospital Administration or related field or equivalent years of service within scope of Revenue Cycle required. Experience with California collection law and insurance billing regulations required. Experience in Patient Financial Services.

License Required:

N/A

License Preferred:

N/A

Certifications Required

N/A

Certifications Preferred

N/A

About Hoag Memorial Hospital Presbyterian

Hoag Memorial Hospital Presbyterian is a non-profit hospital located in Newport Beach, California. It was founded in 1952 and has since grown to become one of the largest hospitals in Orange County. Hoag offers a wide range of medical services, including cancer care, heart and vascular care, neurosciences, women's health, and orthopedics. The hospital is known for its commitment to patient-centered care and has received numerous awards and recognitions for its quality of care.
Learn more about Hoag Memorial Hospital Presbyterian
Size
6,000 employees
Industry
Healthcare
* Ladders Estimates

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