Elevance Health

Manager Behavioral Health Services

Elevance Health$85K — $100K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Active state license as RN, LCSW, LMHC, LPC, LMFT, or Clinical Psychologist in Connecticut.
  • Master's degree in social work, counseling, psychology, or related field.
  • 5+ years of clinical experience in psychiatric/substance abuse treatment.
  • Experience in case management and telephonic coaching with complex disorders.
  • Experience leading interdisciplinary teams and managing programs is preferred.

Responsibilities

  • Oversee day-to-day operations of behavioral health support teams.
  • Coordinate implementation activities and monitor operational performance.
  • Facilitate communication among internal and external stakeholders.
  • Recommend revisions to policies/procedures as needed.
  • Support quality improvement initiatives and staff performance evaluations.

Benefits

  • Hybrid work model promoting flexibility and work-life balance.
  • Opportunities for professional development and training.
  • Collaborative team environment with a focus on engagement.
  • Potential involvement in local community resources and programs.
Full Job Description
Anticipated End Date:
2026-09-06

Position Title:
Manager Behavioral Health Services

Job Description:

Manager Behavioral Health Services - Connecticut

*Candidates Must Reside in the state of Connecticut.

Location: Hybrid 2: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Work Shift: Monday through Friday, 8:30 a.m.-5:00 p.m. (EST)

The Manager Behavioral Health Services is responsible for Behavioral Health support teams within the ACCESS program and provides operational and clinical supervision to a multidisciplinary behavioral health team under the direction of the Program Director.

How you will make an impact:
  • Oversees day-to-day program operations, workflow coordination, staff supervision, provider engagement activities, and implementation efforts to ensure compliance with contractual requirements and successful program delivery.
  • Coordinates implementation activities, supporting provider engagement, monitoring operational performance, facilitating communication among internal and external stakeholders, and ensuring timely completion of program deliverables
  • Identifies and recommends revisions to policies/procedures
  • Supports quality improvement activities.
  • Hires, trains, coaches, counsels, and evaluates performance of direct reports.


Minimum Requirements:
  • Requires current, active, unrestricted license such as either a RN, LCSW (as applicable by state law and scope of practice), LMHC, LPC, LMFT, or Clinical Psychologist to practice as a health professional within the scope of licensure in the state of Connecticut is required.
  • Master's degree in social work, counseling, psychology or related behavioral health field or a degree in nursing and minimum of 5 years of clinical experience with facility-based and/or outpatient psychiatric and chemical dependency treatment and extensive experience in case management and telephonic coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders; or any combination of education and experience, which would provide an equivalent background.


Preferred Skills, Capabilities and Experiences:
  • Demonstrated people leadership experience supervising licensed behavioral health clinicians and interdisciplinary teams.
  • Experience leading behavioral health programs within a managed care, healthcare, or community behavioral health setting preferred.
  • Experience managing contract deliverables, operational workflows, quality improvement initiatives, and performance metrics.
  • Knowledge of Connecticut behavioral health systems, community resources, and provider networks.
  • Experience implementing new programs or operational initiatives while managing competing priorities.
  • Excellent written and verbal communication skills with the ability to collaborate effectively across multiple organizations and stakeholders.
  • Experience working with state-funded behavioral health programs or government contracts preferred.


Job Level:
Manager

Workshift:
1st Shift (United States of America)

Job Family:
MED > Licensed/Certified Behavioral Health Role

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

NOTE:

About Elevance Health

Epoch Health represents the next evolution in comprehensive healthcare specifically for men. Our philosophy is a clinical approach designed to help men enhance their quality of life through truly personalized and professional clinical care. At Epoch we stress appropriate health treatments, proactive screenings and lifestyle modifications.

Elevance Health Careers

Join the vibrant team at Elevance Health, a leader in healthcare solutions, where we prioritize innovation, leadership, and the well-being of our communities. At Elevance Health, we offer more than just job opportunities; we provide a pathway to a fulfilling career in a diverse and inclusive environment.

Work You’ll Do

At Elevance Health, you will be part of a team dedicated to reshaping the future of healthcare through outstanding service and cutting-edge technology. Our professionals enjoy a culture of collaboration and respect that supports both personal and professional growth.

Explore Career Opportunities

Whether you're seeking your first internship or a seasoned professional position, Elevance Health offers a range of employment opportunities across various specialties. Our team is growing, and we are hiring individuals who are passionate about making a difference in healthcare. Explore positions that match your skills and interests in our dynamic company.

Innovate and Lead

Join us and contribute to a culture of innovation and continuous improvement. At Elevance Health, you will work alongside industry leaders and have the chance to develop leadership skills that are crucial in today’s fast-paced healthcare environment. Our leadership and diversity training ensure that all team members are equipped to lead, inspire, and thrive.

Develop Your Career

Elevance Health is committed to the professional growth of our employees. With access to comprehensive benefits, career development programs, and networking opportunities, you can expand your skills and advance your career within a supportive and nurturing environment. Our commitment to professional development is reflected in our robust training programs and our focus on promoting from within.

Benefits and Culture

We understand that the well-being of our employees is paramount. Elevance Health offers competitive benefits designed to support the health, financial security, and work-life balance of our team members. Our inclusive culture fosters innovation and is one of our greatest strengths.

Join Our Team

Ready to make a significant impact in healthcare? Search for open job opportunities at Elevance Health that align with your skills and career ambitions. We are looking for curious, creative, and solution-driven team players who are ready to drive change and deliver solutions.

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Apply Now

Start your journey with Elevance Health by exploring our career portal for available job opportunities. Submit your resume, prepare for your interview, and take the first step towards a rewarding career that makes a real difference.

Elevance Health Careers

Empowering your future in healthcare. Join us and be part of a team that is dedicated to improving lives and communities every day.
Learn more about Elevance Health
Size
3,969 employees
Market Cap
$116.9 billion
Industry
Net Income
$4.5 billion
Founded
1944
5 Year Trend
+10.3%
Revenue
$121.8 billion
NASDAQ

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