Location:
King of Prussia, PA - Retail shopAllentown, PA - Retail shop, Horsham, PA - Retail shop
The Area Branch Operations Manager (ABOM) assists the District Manager by supporting efforts to improve the safety, profitability, effectiveness, accuracy, and efficiency of the Area Branch operations and logistics. The ABOM is responsible for providing analytics, evaluation and reporting of Branch
metrics and pricing initiatives. The ABOM will have Branch Managers reporting directly to them, and work closely with them to achieve District, Area, and Regional goals.
In particular, you will:• Ensures Branch associates comply with Safety Management Systems in conjunction with the Regional Safety Department. Supports the Branches on the execution of the Accident and Injury Reduction Plans consistent with Airgas Safety Council and Safecor guidelines.
• Maintains an up-to-date knowledge and understanding of Standard Operating Procedures (SOPs) Manual, Safety Management System, SAP processes and learning tools, Business Warehouse (BW) tools, and SharePoint tools. Responsible for leading Branch associates and ensures understanding and effective use of these procedures and systems all Branches.
• Provides training and conducts audits on Standard Operating Procedures (SOPs). Shares results with DMs/AVPs.
• Responsible for measuring progress at the branches and communicating with the AVP and DM.
• Assists with making certain that SAP enhancements, changes, corrections, reports, and other communication from various functional leaders is shared with the appropriate associates within the business Area. Actively participates in the "cascade" of information to the branches. This may include policy changes, roll-outs, road shows, new products or services, safety compliance and other local or national projects.
• Supports the Company objective to execute Airgas's Core Strategy I and II activities in the Branches and throughout the Area.
• Compiles branch metrics for the branches within the District and identifying and communicating results and sharing best practices throughout all assigned branches.
• Communicates routinely regarding progress, obstacles, issues, and process improvement suggestions at the branches. Communicate with leadership when ineffective or poor processes are identified that are contributing to transaction inaccuracy or should be otherwise improved.
• Responsible for transactional accuracy and SAP proficiency.
• Promotes effective teamwork, communication and collaboration between the branch associates, field sales teams, Sales Specialists, and Business Service Center (BSC) associates.
• Conducts routine visits to Branches direct reports by identifying and evaluating branch performance, safety compliance, inventory levels, SOP compliance, and training gaps.
• Other projects/initiatives as assigned
• The above job functions are illustrative of the duties and responsibilities associated with this position and are not intended to be all inclusive. Employee may perform other related duties to meet the ongoing needs of the organization.
Are you a MATCH?Required Qualifications- High School Diploma or GED required
- Minimum of five (5) years of increasing responsibility in branch retail sales or branch/production operations within industrial supply, gas, equipment, or other related industry
- Experience leading or managing a team of individuals, including coaching, mentoring, and guiding
Preferred Qualifications- Bachelor's or Associate's Degree preferred.
- Prior SAP experience preferred
- Experience with logistics, HAZMAT, and DOT preferred
- Intermediate knowledge of Google Suite applications.
- Ability to read and comprehend manuals and documentation such as material safety data sheets and Standard Operating Procedures (SOP's).
- Considerable independent judgment and initiative are required in resolving problems and making recommendations.
- Analytical skills and financial acumen for articulating metrics utilized by sales and the Branches.
- Strong interpersonal skills with the ability to influence others and to create cross-functional alignment.
BenefitsWe care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.
Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees' dependents, and an Airgas Scholarship Program for dependent children.
Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility.
