Yale-New Haven Hospital

Manager Ambulatory Operations

Yale-New Haven Hospital$90K — $120K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in healthcare, business, or related field required, or 10 years of managing healthcare practices in lieu of degree.
  • Minimum of three years of supervisory and operational experience in healthcare, ideally in ambulatory settings.
  • Excellent written and oral communication skills necessary for team and stakeholder engagement.
  • Proficient in Microsoft Office suite, especially Excel, Word, and PowerPoint.
  • Ability to manage multiple tasks and interact with various management and staff levels. enthusiastically.

Responsibilities

  • Manage and direct administrative activities of medium-size hospital-based and community-based ambulatory sites.
  • Create and contribute to strategic operational plans that enhance ambulatory care delivery.
  • Lead human resources management efforts, focusing on team alignment and development.
  • Ensure compliance with legal, risk management, and regulatory standards within all practices and procedures.
  • Participate in design and refurbishment of ambulatory sites to meet regulatory requirements and operational goals.
  • Develop standardized policies and procedures to improve operational efficiency and care quality.
  • Perform additional duties as required based on organizational needs.

Benefits

  • Opportunity to lead multi-disciplinary teams in a dynamic healthcare environment.
  • Engagement in strategic planning and innovation in ambulatory care services.
  • Involvement in site design and operational improvements, impacting community healthcare delivery.
  • Professional development through onboarding and integration of new teams.
  • Travel opportunities between various healthcare locations within the enterprise.
Full Job Description
Responsibilities

  • 1. Leadership:
    • 1.1 Manages and directs the administrative activities of medium size, multi-specialty Hospital-based and/or Community-based ambulatory site(s) with one or no major service offerings, and 19-58 Exam Rooms
  • 2. Business Strategy and Implementation: Creates and contributes to strategic operational plans, identifies opportunities for innovation, continuously improves ambulatory care delivery models, and ensures the understanding, alignment, and commitment of all staff within span of control.
    • 2.1 Collaborates with leadership to design, develop, and implement clinically and fiscally responsible program philosophies, strategic goals and objectives
  • 3. Human Resources Management. Effectively utilizes existing process to select, align, develop, inspire, motivate and retain a team of highly skilled professionals.
    • 3.1 Coordinates the onboarding process of new clinicians to the practice and all operational aspects of integrating new clinicians into Ambulatory Care. Follows the onboarding guidelines to ensure newly hired clinicians are successful.
  • 4. Collaborates with Legal, Risk Management, and Compliance departments to guarantee proper compliance activities and safeguards. Ensures practices, procedures, and policies comply with state, federal, and other regulatory agencies.
  • 5. Site Locations: Participates in Ambulatory site design and refurbishment, including expansion or consolidation, and ensures sites comply with all applicable regulatory requirements. Collaborates with necessary work streams across the enterprise to coordinate and manage project timelines and resources.
  • 6. Operational & Financial Management:
    • 6.1 Develops, coordinates, and maintains standardized work policies and procedures to improve operational effectiveness, level of care, and efficiency within span of control to achieve organizational goals
  • 7. Performs other duties as assigned and/or required.

Qualifications

EDUCATION

Bachelor's degree in health care, business, or a related field required. In lieu of Bachelor's degree, 10yrs experience managing healthcare practice(s) will be considered.

EXPERIENCE

A minimum of three (3) years of healthcare supervisory and operations experience, preferred in ambulatory practice setting.

SPECIAL SKILLS

Excellent written and oral communication skills. Proficient with Microsoft Office including Excel, Word, and PowerPoint. Knowledge of health care industry desirable. Ability to multitask high volume activity, other practice management software. Ability to deal with all levels of management and different types of staff.

PHYSICAL DEMAND

May require travel between Enterprise Ambulatory sites.

YNHHS Requisition ID

185439

About Yale-New Haven Hospital

Yale-New Haven Hospital is a non-profit hospital that provides healthcare services to patients in Connecticut and beyond. The hospital was founded in 1826 and has since grown to become one of the largest and most respected hospitals in the region. Yale-New Haven Hospital is dedicated to providing high-quality, patient-centered care to all patients, regardless of their ability to pay. The hospital offers a wide range of services, including emergency care, surgery, cancer treatment, and more. Yale-New Haven Hospital is committed to advancing medical knowledge through research and education, and is affiliated with Yale University School of Medicine.
Learn more about Yale-New Haven Hospital
Size
12,000 employees
Industry

Similar Jobs

More Jobs at Yale-New Haven Hospital

More Healthcare Jobs

Find similar Manager Ambulatory Operations jobs: