Cooper University Health Care

Manager Ambulatory Operations

Cooper University Health Care$70K — $116K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 3 years in healthcare leadership or managerial role.
  • High degree of leadership, initiative, and decision-making ability.
  • Experience in improving area outcomes using innovative tactics.
  • Proficient in using electronic health records to monitor operations.
  • Strong organizational and communication skills for diverse personnel levels.
  • Proven excellence in customer service and patient experience in ambulatory settings.
  • Familiarity with business and medical administration principles.

Responsibilities

  • Manage clinical and business operations of assigned sites.
  • Ensure quality delivery of clinical services.
  • Enhance patient experience and outcomes.
  • Oversee materials management and software implementations.
  • Maintain regulatory compliance and equipment upkeep.
  • Ensure a safe environment of care and facility management.
  • Be available after hours for emergency operational issues.

Benefits

  • Comprehensive health insurance plans.
  • Retirement savings plan with employer match.
  • Flexible work arrangements to promote work-life balance.
  • Opportunities for professional development and training.
  • Supportive work environment focused on employee well-being.
Full Job Description
Short DescriptionResponsible for the management of clinical and business operations of assigned sites, including the delivery of quality clinical services, improving patient experience, materials management, software implementations, regulatory compliance, equipment maintenance, environment of care, and facility management, making themselves or designee available after hours for emergency issues such as facility or operational issues due to weather, call outs or other unforeseen circumstances. Experience Required

Minimum 3 years experience in a healthcare leadership, manager level or above. A combination of education, experience and background may also be considered.

Skill in exercising a high degree of leadership, initiative, judgment, discretion, and decision-making to achieve local and organizational objectives.

Demonstrated experience in improvement of assigned areas outcomes through creative and sustainable tactics.

Knowledge and ability to utilize electronic health record in order to monitor key practive statistics, patient access metrics and clinic operations.

Excellent organizational, written and verbal communication skills. Comfort in communication with all levels of personnel.

Demonstrated excellence in customer service, patient experience and operational improvement within the ambulatory setting.

Strong knowledge of principles and practices of business/medical administration, management and relationship management.

Education Requirements

Associate's degree or Bachelor’s degree preferred

Salary Min ($)USD $34.00 Salary Max ($)USD $56.00

About Cooper University Health Care

Cooper University Health Care is a leading academic health system and the only state-designated Level 1 Trauma Center in South Jersey. With more than 7000 employees, Cooper is committed to excellence in patient care, education, research, and community outreach. Cooper has more than 630 physicians in over 75 specialties, with a network of more than 100 medical offices and four urgent care centers throughout the region. Cooper is affiliated with Cooper Medical School of Rowan University, and is a member of the Jefferson Health System.
Learn more about Cooper University Health Care
Size
7,000 employees
Industry

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