Johnson & Johnson

Manager, AI Next Frontier for Patient Engagements

Johnson & Johnson • $117K — $201K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in healthcare, analytics, data science, or related fields
  • Bachelor's degree required
  • Proven ability to influence senior stakeholders
  • Hands-on experience with healthcare data integration and analysis
  • Familiarity with AI tools like ChatGPT and their practical applications
  • Experience in predictive analytics and machine learning techniques
  • Strong interpersonal skills and decision-making capabilities

Responsibilities

  • Identify and quantify key patient journey challenges for effective intervention
  • Manage relationships and projects with leadership across various departments
  • Serve as the product owner for AI/ML solutions in patient support services
  • Advocate for innovative AI applications in patient support
  • Measure the impact of solutions through established frameworks and A/B testing
  • Ensure compliance with HCC, privacy, and legal standards in all solutions

Benefits

  • Medical, dental, and vision insurance
  • Life insurance and disability coverage
  • 401(k) retirement plan participation
  • Generous vacation and sick leave policies
  • Parental and caregiver leave options
  • Volunteer leave days
  • Long-term incentive program participation
Full Job Description
Job Function: Data Analytics & Computational Sciences

Job Sub Function: Data Science

Job Category: Scientific/Technology

All Job Posting Locations: Titusville, New Jersey, United States of America

Job Description:

We are searching for the best talent for Manager, AI Next Frontier for Patient Engagements


Purpose:

Johnson & Johnson Innovative Medicine is searching for a Manager, AI Next Frontier for Patient Engagements to lead the AI transformation and execution roadmap for patient support services across our key Therapeutic Areas (TAs).


Our team harnesses powerful machine learning insights to drive meaningful change for customers, putting patients at the heart of everything we do through a culture that thrives on innovation, teamwork, and bold thinking. Curious problem-solvers like you tackle challenges that save lives and lead advancements in medicine while driving innovation, mentoring extraordinary talent, and shaping the future of pharmaceutical AI solutions.


The Manager, AI Next Frontier for Patient Engagements will lead our AI transformation journey with a primary focus on elevating the patient solutions and experience through the strategic application of AI for an outstanding, patient-focused fulfillment and adherence experience that serves the patients, improves care, and positions JJIM with a sustained competitive advantage.

To accomplish this, they will need the ability to influence decision making with senior leaders while working collaboratively with teams across the J&J IM organization.


You will be responsible for:
  • Identification and quantification of the most significant problems across the entire patient journey to support where/when/how to best intervene in helping patients start and stay on therapy.
  • Day-to-day relationships and projects with leadership across PECS (Patient experience & customer solutions), brand sales and marketing, Media, Advanced Analytics, Data Science & Engineering, and IT, among others
  • Being the end to end product owner and single point-of-contact for AI/ML solutions supporting patient support services for the chosen therapeutic area shaping and evolving the patient solution roadmap
  • Advocating for change and foster progress in new ways of thinking regarding the role of AI within patient support services
  • Measuring impact of solutions & programs through leading and lagging indicators including establishing a measurement framework, and conducting A/B testing
  • Partnering with HCC, privacy, and legal to ensure that compliance and appropriate patient confidentiality is at the core of all solutions

Qualification / Requirements:

  • A minimum of 5 years of relevant business experience in healthcare, analytics, data science, marketing, management consulting or related field is required
  • A minimum of a bachelor’s degree is required
  • Demonstrated ability to influence senior stakeholders and drive alignment
  • Hands-on experience integrating and analyzing healthcare claims, electronic health records, specialty pharmacy, SDOH/consumer, and patient hub data
  • Demonstrated use of AI tools (e.g., Claude Code, ChatGPT, Copilot etc.) in daily workflows, with concrete examples of how they reduce effort, speed up delivery, or improve output quality
  • Experience in predictive analytics and machine learning techniques (e.g. supervised, unsupervised, deep learning) and their real-world applications is preferred
  • Demonstrated experience in driving adoption and sustained usage of AI solutions
  • Outstanding interpersonal skills, ability to build relationships, and comfort making decisions and leading others.
  • Intellectual curiosity and passion to learn new things and adaptability to shifting timelines and priorities

Other:

This position is based in Titusville, NJ and will require up to 15% domestic travel.


#Li-Hybrid #JNJDataScience #JNJIMCommercial-DS

Required Skills:

AI Agents, Artificial Intelligence (AI)

Preferred Skills:

Advanced Analytics, Coaching, Critical Thinking, Data Analysis, Data Privacy Standards, Data Quality, Data Reporting, Data Savvy, Data Science, Data Visualization, Digital Fluency, Econometric Models, Organizing, Process Improvements, Strategic Thinking, Technical Credibility, Workflow Analysis

The anticipated base pay range for this position is :

The anticipated base pay range for this position is $117,000 and $201,250 USD.

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company’s long-term incentive program. Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave – 10 days Volunteer Leave – 4 days Military Spouse Time-Off – 80 hours  Additional information can be found through the link below.  https://www.careers.jnj.com/employee-benefits

About Johnson & Johnson

Scio Diamond creates single-crystal Type IIa diamonds for the jewelry market and for industrial applications. It employs a patent-protected chemical vapor deposition (CVD) process in a precisely controlled laboratory setting to produce diamonds. It was founded in 2009 and is headquartered in Greenville, South Carolina.

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Learn more about Johnson & Johnson
Size
141,700 employees
Market Cap
$462.7 billion
Industry
Net Income
$14.7 billion
Founded
1886
5 Year Trend
+5.5%
Revenue
$82.5 billion
NASDAQ

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