Schedule: Days: M-F

Job Location Type: [Remote]

More about our team

The Manager, Accounts Receivable (AR) is responsible for providing leadership and oversight of accounts receivable operations within the Centralized Business Office (CBO) for behavioral health services. This role ensures timely, accurate third0party billing, payment posting, and follow0up activities across the operating system, clearinghouse, and denial management platforms. The Manager oversees AR workflows to drive optimal reimbursement performance, including claim resolution, denial prevention and appeals, and accurate adjustment processing. This position plays a key role in managing daily AR operations, monitoring performance metrics, and ensuring compliance with payer requirements, while supporting a high0performing CBO servicing multiple behavioral health facilities.

How you0ll contribute

AManager, Accounts Receivablewho excels in this role:

• Ensure staff accurately perform billing, collections, and accounts receivable follow0up for multiple facilities across all payer types.

• Partner closely on accounts receivable strategy, performance, and revenue cycle initiatives.

• Maintain financial integrity of daily operations through continuous monitoring of AR performance, productivity metrics, and workflow efficiency.

• Provide professional, operational, and technical guidance to AR staff; address escalated issues related to payer responses, account balances, and patient or family inquiries.

• Serve as administrator for payer portals and website access as needed to support staff efficiency and security.

• Ensure accurate capture, posting, reconciliation, and maintenance of all financial transactions, adjustments, and balances in alignment with payer mix and acuity across facilities.

• Communicate effectively with Utilization Review departments to ensure timely and accurate exchange of information impacting billing, authorizations, and denials.

• Assign and manage staff work queues through billing software; monitor progress and ensure timely completion of assigned tasks.

• Maintain ongoing communication with facility Business Office Managers to address facility0specific AR issues and operational needs.

• Develop, implement, monitor, and evaluate AR quality assurance processes to ensure compliance with applicable laws, regulations, payer requirements, and internal policies.

• Recommend, develop, and update accounts receivable policies and procedures to support operational consistency and best practices.

• Review and approve all adjustments and refunds to ensure accuracy, compliance, and appropriate documentation.

• Attend, prepare for, and actively participate in weekly accounts receivable review calls.

• Support month0end A/R close activities, including reconciliation, reporting, and variance resolution.

• Participate in the hiring, training, supervision, and performance evaluation of assigned accounts receivable staff.

• Conduct routine audits of collection documentation and notes to assess effectiveness, identify training needs, and address performance or corrective actions as appropriate.

• Always exhibit the company0s core values of champion patient care, do the right thing, embrace individuality, act with kindness, and making a difference together.

• Other duties as assigned.

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits:Multiple levels of medical, dental and vision coverage for full-time andpart-time employees.

• Financial Protection & PTO:Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.

• Financial & Career Growth:Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.

• Employee Well-being:Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).

• Professional Development:Ongoing learning and career advancement opportunities.

What we0re looking for
Applicants should have aAssociate0degree in business administration, healthcare administration, or related field from an accredited school required with4 years of experience in medical billing and management required and 1 year of experience in behavioral healthcare required.