East Boston Neighborhood Health Center Corporation

Manager, 340B Program, Licensing, & Credentialing

Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years in outpatient pharmacy, healthcare compliance, or related roles.
  • Experience with the 340B Drug Pricing Program and contract pharmacy models preferred.
  • Associate or bachelor's degree in health sciences, Pharmacy, Business, or equivalent work experience.
  • Master's in health-related field desirable.
  • 340B ACE or equivalent certification preferred.

Responsibilities

  • Coordinate 340B ESP contract pharmacy activities including audit tracking and compliance management.
  • Lead internal audit activities to maintain 340B program integrity across pharmacy sites.
  • Collaborate with leadership and serve as a liaison with TPAs and wholesalers to align on audit deliverables.
  • Manage pharmacy licensing and credentialing renewals and applications, ensuring documentation is current.
  • Monitor and interpret updates to the 340B program and communicate changes to leadership.
  • Support the development of compliance dashboards for visibility on audit outcomes and pricing status.
  • Assist with onboarding and compliance monitoring for pharmacy sites in the 340B program.

Benefits

  • Equal employment opportunities and accommodations for applicants with disabilities.
  • Participation in the E-Verify program for verification of employment eligibility.
Full Job Description
About the Job

The 340B Manager is charged with oversight of NeighborHealth's 340B pharmacy program. This entails a focus on contract pharmacy management through 340B ESP, 340B audit preparation, wholesaler drug pricing file accuracy, and ongoing compliance tracking/verification to ensure sound integrity of the organization's 340B Drug Pricing Program. Moreover, this role also is the primary point of contact as it relates to the licensing and credentialing across outpatient and ambulatory pharmacy locations, ensuring all documentation (licenses, registrations, payer contracts, portal user names and passwords, etc.) and operational requirements are gathered, tracked, stored in a primary database, are current, and aligns with the departmental, state/federal regulatory and payer expectations. The ideal candidate will have experience in pharmacy operations and regulatory setup, mastery of 340B program HRSA requirements, a sharp attention to detail, and the ability to effectively collaborate with third-party administrators (TPAs), drug purchasing vendors, and internal stakeholders.

Job Duties & Responsibilities:

  • Coordinate 340B ESP contract pharmacy activities, including data submission, audit tracking, and compliance with manufacturer policies to maintain pricing eligibility.
  • Lead internal 340B audit activities by maintaining accurate documentation, supporting HRSA and manufacturer audits, and helping ensure program integrity across pharmacy sites.
  • Collaborate with leadership to address operational inquiries and act as a liaison with TPAs, wholesalers, and manufacturers to ensure alignment on audit deliverables and data reporting.
  • Assist with pharmacy licensing and credentialing, including managing renewals, tracking new and renewal applications, and maintaining up-to-date regulatory documentation.
  • Monitor and interpret 340B program updates, communicating relevant changes to program leadership with identification of impact, and contributing to the development of action planning for continued compliance and mitigating any risk to program savings.
  • Support development of 340B compliance dashboards or reporting tools to provide visibility to leadership on audit outcomes, replenishment trends, or pricing eligibility status.
  • Assist with onboarding and maintenance of pharmacy sites participating in the 340B program via the OPAIS database, ensuring accurate setup, registration, and ongoing compliance monitoring.
  • Validate claims data submitted through TPAs and resolve data mismatches or rejection issues that impact replenishment or compliance. Validate TPA rules/logic are current and loaded correctly by the payor
  • Track manufacturer restrictions and policy changes related to contract pharmacies and ensure impacted sites are informed, and processes are adjusted accordingly.
  • Verify and monitor 340B pricing updates with drug purchasing vendors and wholesalers to ensure accurate contract pricing is applied to replenishment orders and resolve discrepancies as needed.


EDUCATION:

  • Associate or bachelor's degree in health sciences, Pharmacy, Business, or equivalent work experience.
  • Master's degree in health Related/Public Health field desirable.
  • 340B ACE or equivalent certification Preferred.


EXPERIENCE:

  • 2+ years of experience in outpatient/ambulatory/clinic/community health center pharmacy setting, healthcare compliance, or related roles required.
  • Prior experience working with the 340B Drug Pricing Program, 340B ESP, third-party administrators (TPAs), or contract pharmacy models is highly preferred.


SKILLS/ABILITIES:

  • Strong understanding of outpatient pharmacy workflows and basic 340B program components.
  • Excellent attention to detail with ability to manage multiple deadlines and data sources.
  • Strong written and verbal communication skills; able to interact professionally with vendors, auditors, and internal teams.
  • Self-motivated, organized, and capable of working independently with minimal supervision.
  • Ability to interpret and summarize regulatory updates or data trends for non-technical audiences.


About East Boston Neighborhood Health Center Corporation

East Boston Neighborhood Health Center Corporation is a non-profit community health center that provides medical, dental, and behavioral health services to residents of East Boston and surrounding communities. The health center was founded in 1970 and has since grown to become one of the largest community health centers in Massachusetts. East Boston Neighborhood Health Center Corporation is committed to providing high-quality, affordable healthcare to all patients, regardless of their ability to pay. The health center has received numerous awards and recognitions for its commitment to patient care and community service.
Learn more about East Boston Neighborhood Health Center Corporation
Size
500 employees
Industry
Net Income
$5 million
Founded
1970
5 Year Trend
+10%
Revenue
$50 million

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