Job Requisition ID: 57965
Opening Date: 08/17/2026
Closing Date: 08/28/2026
Agency: Department of Human Services
Class Title: MANAGEMENT OPERATIONS ANALYST II - 25542
Skill Option: None
Bilingual Option: None
Salary: Anticipated Salary: $6,820 - $9,875 per month ($81,840 - $118,500 per year)
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: RC062 Technical Employees, AFSCME
Merit Comp Code:This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.Position OverviewThe Division of Developmental Disabilities is seeking to hire a Management Operations Analyst II in the Waiver Rates Unit located in Springfield, Illinois. This position coordinates and implements the setting of individual reimbursement rates using the Waiver Rate Models; provides in-depth technical advice regarding the maintenance of the Division of Developmental Disabilities (DD) waiver rates systems; develops and participates in the conduct of comprehensive policy research projects that involve data base development, analysis of data and evaluation of policy implications relating to a wide range of waiver rate initiatives; serves as a Division liaison for special projects and to community providers and PAS/ISC agency staff on issues involving waiver individual rates, rate reviews and general department policy concerning rates and rate setting; provides technical assistance to various advocacy groups; and cross-trains Bureau staff in the interpretation, evaluation, and analysis of the different waiver rates for DD.
Essential Functions- Coordinates and implements the setting of individual reimbursement rates using the Waiver Rate Models.
- Provides in-depth technical advice regarding the maintenance of the Division of Developmental Disabilities (DD) waiver rates systems.
- Develops and participates in the conduct of comprehensive policy research projects that involve data base development, analysis of data and evaluation of policy implications relating to a wide range of waiver rate initiatives.
- Serves as a Division liaison for special projects and to community providers and PAS/ISC agency staff on issues involving waiver individual rates, rate reviews and general department policy concerning rates and rate setting; provides technical assistance to various advocacy groups.
- Cross-trains Bureau staff in the interpretation, evaluation, and analysis of the different waiver rates for DD.
- Serves as back-up in performing analytical reviews and maintenance of POS (Purchase-of Service) rates and Long-Term Care Developmentally Disabled and Day Training systems for the Bureau of Community Reimbursement.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications- Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college, supplemented by a master's degree in business or public administration, with coursework in areas such as economic theory, accounting and finance, organizational theory, and operations research.
- Requires three (3) years progressively responsible professional experience in management operations analysis.
Preferred Qualifications- Four (4) years of professional experience working with the application and conduct of management studies.
- Three (3) years of professional experience working with electronic data processing operations and the manner in which they are utilized in operations analysis.
- Three (3) years of professional experience analyzing problems and developing systems of action.
- Three (3) years of professional experience adopting and utilizing the concepts and techniques of operations research in developing research projects.
- Two (2) years of professional experience presenting ideas clearly, both orally and in writing.
- Two (2) years of professional experience working closely with staff and management professionals in planning and developing assignments and conducting management evaluation studies
Work Hours: Mon - Fri, 8:30am - 5:00pm, 1 hour unpaid lunch
Headquarter Location: 600 E Ash St, Springfield, Illinois, 62703
Division of Developmental Disabilities
Bureau of Reimbursement and Program Support
Waiver Rates Unit
Work County: Sangamon
Agency Contact: [email protected]Posting Group: Leadership & Management; Social Services
APPLICATION INSTRUCTIONSUse the "Apply" button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website.
State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.
The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
