TeleTech

Management Analyst

TeleTech • $62K — $141K *
Aerospace & Defense
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in training course development, intelligence analysis, or military capabilities.
  • Knowledge of intelligence analysis tradecraft and national security concepts.
  • Active TS/SCI clearance; willingness to take a polygraph exam.
  • Ability to work from client site.
  • Bachelor's degree.

Responsibilities

  • Analyze client operations to identify areas for improvement.
  • Facilitate discussions and workshops with stakeholders to gather insights.
  • Develop a comprehensive understanding of clients' structures and operations.
  • Provide actionable advice on business process improvements.
  • Create a roadmap for organizational transformation or transition.

Benefits

  • Opportunity to gain experience in product management.
  • Engagement in meaningful work supporting the warfighter.
  • Opportunity to learn new skills in a dynamic environment.
  • Culture prioritizing collaboration and team engagement.
Full Job Description
Management Analyst
The Opportunity:

To grow effectively, organizations need help looking at their operation from the outside. Whether standing up a new organization, transforming an existing one, or transitioning an organization (e.g., merger, split-up), our clients need a professional who will take the time to learn the complexities of their mission and provide them with tangible advice on business process improvements, mission success, and standard methodologies.

That's why we need you, a management professional who can analyze every aspect of your customer's operations and give them the roadmap to becoming the organization they envision. As a management analyst on our team, you'll develop an overall picture of your client's current structure, day-to-day operations, and outcomes in a manner that they may not have thought of before.

On our team, you'll use discussions and workshops with stakeholders and analysts to identify the elements that work best in their environment and the areas for improvement. Once you have a thorough understanding of where and how the organization can improve, you'll work on a path forward with your client.

This is your chance to gain experience in product management while learning new skills.

Work with us as we help the warfighter evolve.

Join us. The world can't wait.

You Have:
  • 5+ years of experience in training course development or instruction, intelligence analysis, or military capabilities
  • Knowledge of intelligence analysis tradecraft and national security concepts
  • Active TS/SCI clearance; willingness to take a polygraph exam
  • Ability to work from client site
  • Bachelor's degree


Nice If You Have:
  • Experience working in the Intelligence Community (IC)
  • Experience in managing SharePoint sites
  • Experience with AI
  • Knowledge of military capabilities (MILCAP)


Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Compensation

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $62,000.00 to $141,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen or customer facility, in alignment with your leadership's expectations and the needs of the role.
  • Onsite: If this position is listed as onsite, work will primarily be performed full-time at a customer facility, where employees will collaborate directly with colleagues and customers as required by the role.


About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

Similar Jobs

More Jobs at TeleTech

  • TeleTech
    DevOps Engineer
    $62K — $141K *
    Mclean, VA 22101 (Fairfax County)
    Information Technology
    In-Person
  • TeleTech
    Naval Acquisition Program Analyst
    $77K — $176K *
    Fort Washington, MD 20744 (Prince Georges County)
    Aerospace & Defense
    In-Person
  • TeleTech
    Technical Targeting Specialist
    $62K — $141K *
    Washington, DC 20011 (District Of Columbia County)
    Aerospace & Defense
    In-Person
  • TeleTech
    DevOps Engineer
    $62K — $141K *
    Arlington, VA 22204 (Arlington County)
    Information Technology
    In-Person
  • TeleTech
    SAN Engineer, Senior
    $77K — $176K *
    Quantico, VA 22134 (Prince William County)
    Information Technology
    In-Person

More Aerospace & Defense Jobs

Find similar Management Analyst jobs: