TeleTech

Major Staff Action Officer

TeleTech • $62K — $141K *
Aerospace & Defense
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of professional experience in defense or related field
  • Extensive experience interacting with senior Department of Defense (DoD) leadership
  • Proven track record of leading teams to achieve deadlines
  • Expertise in coordinating meetings, both planned and spontaneous
  • Ability to manage complex scheduling using Outlook calendar
  • Must hold a TS/SCI security clearance
  • High school diploma or GED required, with advanced degrees preferred

Responsibilities

  • Research topics related to cyberspace operations and critical infrastructure risk management
  • Develop policies to mitigate cyber risks affecting national security
  • Analyze complex systems and frameworks to inform decision-making
  • Support senior leadership through tailored analytical solutions
  • Coordinate and lead both planned and on-the-fly meetings

Benefits

  • Comprehensive health, life, and disability insurance
  • Financial and retirement plans
  • Paid leave and professional development opportunities
  • Tuition assistance and work-life support programs
  • Recognition awards for outstanding performance
Full Job Description
Major Staff Action Officer The Opportunity: As a defense mission professional, you ask questions others dont. You understand the nuances of complex situations. You use your skills to think bigger and push further, solving complex problems. Were looking for someone like you to help create solutions for missions that keep our nation safe. As an Action Officer on a major staff, youll bring your analytical background and organizational skills to work on projects for a senior defense client. Youll research topics related to cyberspace operations, supply chain risk management and critical infrastructure to support policy development and actionable plans to mitigate cyber risks to critical facilities, systems and missions. Youll help identify, analyze, and evaluate complex systems, policies, processes, and threats to national security. Youll impact the work we do for the Department of Warand the solutions we deliver for clients and very senior leadership in a major headquarters staff element. Grow your career with us as you help solve complex design, integration, and analytical problems for national defense. This position is located in Alexandria, VA. Join us. The world cant wait. You Have: 7+ years of experience in a professional work environment Experience with serving on DoD staffs and interacting with senior leaders Experience with leading teams to meet timelines and deliverables Experience with coordinating and leading meetings, both pre-planned and short notice Experience with leading teams to meet timelines and deliverables Experience with coordinating and leading meetings, both pre-planned and short notice Experience with using outlook calendar function for complex scheduling actions Ability to be a team player TS/SCI clearance HS diploma or GED Nice If You Have: Experience with the Correspondence and Task Management System (CATMS) or other tasking systems Experience working in a dynamic environment and adjusting to schedule changes Experience with planning and coordinating large events with interagency, state, local, and federal partners Experience with writing and reviewing senior-level DoD and Joint Staff correspondence Experience with supporting DoD Cyber-focused organizations Experience with critical infrastructure sectors a plus Experience with using outlook calendar function for complex scheduling actions Possession of excellent written and verbal communication skills Bachelors degree preferred; Masters degree a plus Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required. Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allens benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individuals particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $62,000.00 to $141,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allens total compensation package for employees. This posting will close within 90 days from the Posting Date. Identity Statement As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Candidate AI Usage Policy AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided. Work Model Our people-first culture prioritizes the benefits of collaboration. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings. Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility. Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen or customer facility, in alignment with your leaderships expectations and the needs of the role. Onsite: If this position is listed as onsite, work will primarily be performed full-time at a customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
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