Maintenance Supervisor - Hailey

Thrive Communities

• $81K — $85K *
Real Estate & Construction
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in property management or relevant experience
  • 6+ months of supervisory experience with proven leadership skills
  • Proficient in unit turns and appliance repair
  • Strong knowledge of OSHA guidelines and safety measures
  • Basic computer skills for data entry in English
  • Experience with Yardi or similar software for unit tracking
  • CAMT and CPO certifications preferred
  • Must provide own tools
  • Driver's license may be required

Responsibilities

  • Lead and oversee maintenance team members
  • Execute maintenance tasks including unit turns and work orders
  • Collaborate with leasing staff for effective communication
  • Conduct monthly safety meetings and manage safety reporting
  • Perform preventative maintenance scheduling and execution
  • Ensure property grounds are maintained and visually appealing
  • Manage relationships with vendors for quality services
  • Maintain inventory and manage supply purchases
  • Ensure adherence to budget constraints and approvals for excess expenditures
  • Be available for emergency on-call duties
  • Aim to exceed residents' expectations for service
  • Foster a positive team environment and resident satisfaction
  • Perform additional tasks as assigned by management

Benefits

  • Full-time schedule with a Monday-Friday workweek
  • Requires after-hours flexibility as needed
  • Opportunity for leadership in the maintenance team
  • Supportive team culture with an emphasis on resident satisfaction
  • Work in a dynamic, customer-focused environment
Full Job Description
Learn more about Hailey Apartments here: www.livehailey.com

Pay Range: $39.00-$41.00 per hour

Schedule: Full-time; Monday - Friday 8am - 5pm; Afterhours and weekends may be required, as needed

Job Responsibilities:
  • Oversees and serves as a leader for maintenance team members.
  • Performs maintenance tasks such as unit turns and work orders.
  • Partners with leasing staff and managers to ensure seamless communication and organization.
  • Conducts monthly safety meetings and manages OSHA/SDS safety and reporting requirements.
  • Schedules and performs preventative maintenance.
  • Ensures proper maintenance of grounds and professional appearance of the property.
  • Manages vendors such as landscapers, pest control, and other physical asset vendors to ensure quality service.
  • Maintains adequate inventory of supplies and makes purchases in line with the budget.
  • Manages tasks within budget or seeks approval for necessary work that is over budget.
  • Emergency on-call is required as part of the position.
  • Strives to exceed residents' expectations for excellent customer service.
  • Contributes to a positive team culture and happy resident base.
  • Performs all additional duties as requested by direct manager, Community Manager, or Regional team member.

Desired Qualifications:
  • 3+ years of experience in property management or equivalent experience to demonstrate proficiency
  • 6+ months supervisor experience with demonstrated, strong leadership skills
  • Proficient in unit turns and appliance repair
  • Strong understanding of OSHA guidelines, accident prevention measures, PPE, etc.
  • Must have basic computer skills with the ability to input data and notes in English into software programs
  • Prior experience with Yardi or other software system for unit turns and work order tracking
  • Certified Apartment Maintenance Technician (CAMT) and Certified Pool Operator (CPO);
  • Prior experience with warranty work
  • Must be able to supply own tools
  • Drivers license may be required (ex: operating a golf cart on property)

Desired Competencies:
  • Detail oriented with the ability to provide accurate and timely service.
  • Understanding of the basic functions of a property budget.
  • Must be able to work in a fast-paced and customer service oriented environment.
  • Understanding of industry terms and their meaning.
  • Ability to de-escalate conflict and remain calm and courteous at all times.
  • Respects and understands diverse cultural and socio-economic backgrounds.
  • Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.
  • Specific and thorough in communication with residents, vendors, subordinates, home office departments, ownership, and leadership.
  • Performs duties under pressure and meets multiple and competing deadlines.
  • Works as part of a team, delegates effectively, as well as works independently.
  • Takes instructions and feedback from supervisors in a productive manner, and is able to follow direction, learn, and grow with a positive outlook.
  • Exercises strong problem-solving skills.
  • Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner.
  • Strong time management, organizational and prioritization skills.
  • Ability to read, write, speak and comprehend English using correct grammar and punctuation.
  • Ability to respond to after hours emergencies, as needed
  • Can operate vehicle on premise and has valid driver's license and automobile insurance coverage.

Physical Requirements
  • 100% in-person position. Must be available to be physically present at sites being supported.
  • Stand, walk, crawl, bend, stoop, or sit alternatively depending on the specific needs of the day.
  • Estimated 66% - 100% of time is spent on feet.
  • Prolonged periods of sitting at a desk and working on a computer and/or speaking on a phone and radio.
  • Ability to physically walk the property and units, which may include climbing stairs and navigating uneven surfaces or construction zones.
  • Ability to be physically present onsite at the property during normal business hours to greet guests, handle property operations, provide tours, etc.
  • Ability to lift/move/push/pull up to 150 lbs. on occasion with a frequent need to lift/push/pull 25 lbs. - 75lbs.
  • Works both indoors (majority of the time) and outdoors in all weather conditions.
  • Must be able to commute to locations where there is need.

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