Advocate Health Care

Mail Order Automation Pharmacy Supervisor

Advocate Health Care • $66K — $99K *
Pharmaceuticals & Biotech
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Active Pharmacist (RPh) license required.
  • Previous leadership experience in retail or high-volume pharmacy preferred.
  • Experience managing large teams and daily pharmacy operations.
  • Strong problem-solving and communication skills essential.
  • Interest in pharmacy automation and process optimization is important.
  • PGY residency experience is a plus but not mandatory.

Responsibilities

  • Supervise pharmacy automation operations in a high-volume environment.
  • Lead a team of approximately 20-25 pharmacy technicians and support staff.
  • Manage staffing and workflow distribution across shifts.
  • Collaborate with leadership on workflow enhancements and improvements.
  • Ensure departmental productivity and service quality standards are met.
  • Coach and train pharmacy team members, providing performance support.
  • Maintain operational presence and assist with automation tasks when needed.

Benefits

  • Comprehensive health and welfare benefits including medical, dental, and vision.
  • Paid Time Off programs for work-life balance.
  • Flexible Spending Accounts for eligible health care expenses.
  • Educational Assistance Program for career growth.
  • Defined contribution retirement plans with employer match.
  • Family benefits including adoption assistance and paid parental leave.
Full Job Description
Department:

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

The Pharmacy Supervisor is responsible for leading day-to-day operations within the automation area of the pharmacy, ensuring efficient workflow, staff support, and operational excellence. This role provides direct leadership to pharmacy technicians and clerical staff while partnering with pharmacy leadership to drive continuous improvement initiatives.

Key Responsibilities
  • Supervise and support pharmacy automation operations in a high-volume pharmacy environment.
  • Provide direct leadership to approximately 20-25 pharmacy technicians and support staff.
  • Manage daily staffing, workflow distribution, and operational coverage across shifts.
  • Collaborate with pharmacy leadership to identify and implement workflow enhancements and process improvements.
  • Ensure departmental productivity, quality standards, and service expectations are met.
  • Lead and coach team members, providing guidance, training, and performance support.
  • Maintain a strong presence within operations and assist with hands-on automation activities as needed.
  • Partner with fellow supervisors to provide seamless coverage across all operating hours.

Schedule
  • Onsite position; remote work is not available.
  • Monday through Friday between 5:00 AM and 6:00 PM.
  • 8-hour shifts with rotating AM and PM schedules shared between supervisors.
  • Occasional Saturday coverage (9:00 AM to 1:00 PM).
  • Flexibility to work either shift is required.

Leadership Structure
  • Directly supervises pharmacy technicians
  • Pharmacists (RPhs) do not report to this role.
  • Pharmacy techs may operationally work with whichever supervisor is onsite during their shift.

Qualifications
  • Active Pharmacist (RPh) license required.
  • Previous leadership or supervisory experience required, preferably in retail pharmacy or a high-volume pharmacy setting.
  • Experience leading large teams and managing daily operations.
  • Strong problem-solving, communication, and organizational skills.
  • Interest in automation, process optimization, and workflow improvement initiatives.
  • PGY residency experience preferred but not required.

Preferred Candidate Profile
  • Proven people leader with the ability to motivate and develop teams.
  • Comfortable working in a fast-paced, operationally focused environment.
  • Flexible and adaptable to changing business needs and rotating schedules.
  • Demonstrated ability to drive efficiency and continuous improvement.


Pay Range:
$63.45 - $95.20

Essential Functions

  • Makes decisions regarding employment, promotion, discipline, and termination of pharmacy team members in collaboration with Pharmacy Leadership.
  • Evaluates pharmacy teammate job performances on an annual basis. Ensures that the pharmacy department adheres to all regulatory bodies including, but not limited to the DEA, the FDA and applicable state Board of Pharmacy.
  • Oversees pharmacy staffing and scheduling to ensure safe patient care.
  • Coordinates and integrates interdepartmental and intradepartmental services and participates in various committees.
  • Ensures that policies and procedures promoting safe and effective use of medications are followed.
  • Assists in the planning of new and/or revised pharmacy services based on new innovations, technology and/or regulatory changes.
  • Assesses and improves the performance of the pharmacy services provided. Provides an ongoing assessment of care and services provided through organizational processes.
  • Coordinates the implementation plan and supports decisions made by the Pharmacy and Therapeutics Committee.
  • Initiates the proper training of pharmacy teammates in area of responsibilities.
  • Designs, recommends, monitors and evaluates patient specific pharmacotherapeutic regimens
  • Supervises daily preparation and dispensing of all pharmaceuticals.

Physical Requirements
Works primarily in the pharmacy. Delivers medications to nursing units. Requires considerable walking, standing, pushing mobile cart of 50 pounds maximum and lifting 25 pounds of material. May be required to frequently stretch, bend, twist, squat, or kneel to perform job. Exposure to cancer chemotherapy agents. Otherwise, hazards are very minor such as minor cuts, bruises, and non-contaminated needle pricks. Exposed to various conditions throughout the workday such as walking on hard surfaces, climbing stairs and changes in temperature and humidity. Must be able to perform manipulative skills such as writing, typing, and data entry into the computer and automated dispensing machines. Must have use of both hands, be able to see clearly and read small type such as that on unit-dose medication packages and syringes. Must be able to speak and be understood by others. Must be able to hear normal sounds with moderate background noises.

Education, Experience and Certifications

Bachelor's Degree in Pharmacy or a PharmD from an accredited school of pharmacy required. Licensed in the state of applicable state or eligible for reciprocity required. 2 years of work related experience in pharmacy required.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation
  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance


Benefits and more
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program


Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health Care

Advocate Health Care is a not-for-profit, faith-based health system providing comprehensive health care services to the people of Illinois. The organization is the largest fully integrated health care delivery system in Illinois, with more than 500 sites of care and 12 hospitals, including two of the nation’s 100 Top Hospitals, the state’s largest integrated children’s network, five Level I trauma centers (the state’s highest designation in trauma care), three Level II trauma centers, one of the area’s largest home health and hospice companies and one of the region’s largest medical groups. Advocate Health Care trains more primary care physicians and residents at its four teaching hospitals than any other health system in the state. As a not-for-profit, mission-based health system affiliated with the Evangelical Lutheran Church in America and the United Church of Christ, Advocate contributed $1.6 billion in charitable care and services to communities across Chicagoland and Central Illinois in 2019.
Learn more about Advocate Health Care
Size
75,000 employees
Industry
Founded
1976

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