M365 Solutions Engineer

Inforcer

$90K — $130K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in presales, technical consulting, or solution engineering in SaaS cyber security, ideally with MSPs or Microsoft 365.
  • Demonstrated ability to deliver engaging product demonstrations and technical presentations for varied audiences.
  • Strong consultative skills to translate technical features into business value and ROI for managed service providers (MSPs).
  • Exceptional communication, collaboration, and problem-solving abilities.
  • Experience in supporting sales cycles, including discovery sessions and solution mapping.
  • A growth-oriented mindset with a passion for continuous learning.

Responsibilities

  • Lead presales engagements by delivering tailored and high-impact product demonstrations focused on multi-tenant management.
  • Conduct technical discovery sessions to understand prospects' needs and map them to inforcer's offerings.
  • Develop and present proof-of-concept solutions and ROI analyses to showcase how inforcer addresses MSPs' challenges.
  • Act as a trusted advisor for MSPs throughout technical evaluations, onboarding, and enablement processes.
  • Engage actively in the Microsoft 365 and MSP community to promote partner learning and enablement.
  • Collaborate with the sales team to respond to RFPs and participate in solution design workshops.
  • Gather customer feedback and relay insights to the product development team for continuous improvement.
  • Deliver training sessions and workshops for partners and internal teams to share knowledge on Microsoft 365 and inforcer best practices.

Benefits

  • Attractive salary and competitive annual leave allowance.
  • Flexible working hours with hybrid/remote options to promote work-life balance.
  • Monthly team social events to celebrate milestones and foster team spirit.
  • Opportunities for continuous learning, professional training, and career advancement.
  • Supportive and inclusive workplace that values diversity and innovation.
  • Employee recognition programs to reward contributions and achievements.
Full Job Description
About the Role

We are seeking a talented and motivated M365 Solutions Engineer to join our team. In this pre-sales role, you will be at the forefront of engaging with prospective and existing MSP partners-delivering compelling product demonstrations, leading technical discovery sessions, and proving the value of inforcer for multi-tenant management. You'll play a pivotal role in driving adoption, supporting the sales cycle, and acting as a trusted advisor throughout the customer journey. If this sound like you, we'd love to hear from you.

Whatyou'llbe doing

  • Lead Presales Engagements: Deliver tailored, high-impact product demonstrations thatshowcaseinforcer'scapabilities for multi-tenant management, security, and operational efficiency.


  • Technical Discovery & Solution Mapping: Engage with prospects to understand their business and technical requirements, mapping these toinforcer'sfeatures and benefits.


  • Proof of Value: Develop and present proof-of-concept solutions, technical deep-dives, and ROI analyses todemonstratehow inforcer addresses MSPs' pain points.


  • Trusted Advisor: Guide MSPs through technical evaluations, onboarding, and enablement-helping them realise the full value of inforcer.


  • Community Advocacy: Drive engagement within the Microsoft 365 and MSP community, especially via online platforms like Discord, to support partner learning and enablement.


  • Sales Collaboration: Work closely with the sales team to respond to RFPs, technical questionnaires, andparticipatein solution design workshops.


  • Feedback Loop: Gather customer feedback and relay insights to the product team to inform ongoing development and innovation.


  • Enablement & Training: Deliver presentations, workshops, and enablement sessions for partners and internal teams to upskill on Microsoft 365 and inforcer best practices.


  • Stay Current: Keep up to date with Microsoft 365 developments, new features, and industry best practices to ensure inforcerremainsat thecutting edge


What We Can Offer You

Steep Learning curve: We believe people leave organisations when learning stops. We promise a steep and continuous learning curve to both challenge and develop our people. You are responsible for your own learning, but you'll be surrounded by exceptional people and strong enablement, if you choose to lean into it, in an environment where it's safe to make mistakes, try new things, and improve.

Real impact: We operate in a high-trust and autonomous environment where you can make a real impact and difference in your role and across the company.

Transparency and Honesty: We believe honest and clear communication creates a highly collaborative culture. It gives you the "why" we make decisions and allows you to effectively make your own. We won't pull the wool over your eyes, we are a fast-growing start-up that comes with its own unique challenges, but we all work hard to solve them, together, as a team.

A+ Global Team: Our people power every part of our business, and we look for individuals who bring genuine passion to their role and operate at their very best. A-players thrive when surrounded by other A-players. Our level of growth and rate of change can be hard work and challenging, but you'll be surrounded with exceptional people that are always happy to help.

Regular Team Socials: We celebrate our team, our milestones, promotions and achievements with social events every month.

Employee Recognition: Programs to recognise and reward our top contributors for their achievements and efforts. We live our company values every day and reward those people who embody them.

Skills We Need for This Role

  • Proven experience in presales, technical consulting, or solution engineering in the SaaS cyber security space. Experience with MSPs or Microsoft 365 would be beneficial.


  • Experiencein delivering engaging product demos and technical presentations to both technical and non-technical audiences.


  • Strong consultative skills-able to translate technical features into clear business value and ROI for MSPs.


  • Excellent communication, collaboration, and problem-solving abilities.


  • Experience supporting sales cycles, including discovery, solution mapping, and objection handling.


  • A growth mindset and passion for continuous learning.


Department MS365 Specialists Locations US Office Remote status Hybrid

Similar Jobs

More Jobs at Inforcer

  • M365 Solutions Engineer
    $90K — $130K *
    Cerritos, CA 90703 (Los Angeles County)
    Enterprise Technology
    Hybrid
  • Account Executive
    $80K — $120K *
    Cerritos, CA 90703 (Los Angeles County)
    Enterprise Technology
    Hybrid
  • M365 Solutions Architect
    $120K — $150K *
    Cerritos, CA 90703 (Los Angeles County)
    Enterprise Technology
    Hybrid

More Enterprise Technology Jobs

Find similar M365 Solutions Engineer jobs: