Job Description

Key Responsibilities May Include:

• Manage and monitor the asset recovery process across the assigned region, ensuring compliance with Asset Recovery guidelines and achieving collection targets.
• Provide leadership, support, and guidance to Asset Recovery Representatives, ensuring optimal territory coverage and recovery efficiency.
• Collaborate with Logistics and wider asset management teams to ensure timely and efficient collections, minimizing delays and optimizing resource allocation.
• Oversee transportation costs, ensuring alignment with budget targets by leveraging the most cost-effective carriers and methods.
• Track and resolve operational issues related to transport, collections, and customer interactions, ensuring timely solutions and continuous improvement.
• Ensure adherence to safety standards across all recovery operations, fostering a culture of zero harm and compliance within the team.
• Regularly review and analyze collection performance, providing weekly reports and recommendations to drive improvements.
• Drive the continuous improvement of asset recovery processes, ensuring that hardware, tools, and resources are up-to-date and support efficient operations.

Regional Driver Manager - Mid-Atlantic Region

Location: Field-based across Georgia, North Carolina, South Carolina, Tennessee, Mississippi - The candidate must live within the territory, and be reasonably close to a major airport.

Travel Requirements: 50% Within Region

Major/Key Accountabilities
• Direct leadership of up to 30 LVR Reps (Rep I, Rep II and CDLA Reps)
• Ensure full compliance with all DOT, Safety, Reporting and other expectations are met
• Improve overall collection volume and operational efficiency performance for all LVR Reps
within responsible region
• Partner with local Operations and Supply Chain leadership to ensure efficient returns are being
completed
• Partner with LVR Operations Planning and Global Asset Productivity team to ensure all
potential automation and tools are being fully utilized by the region
• Oversee execution of the integration of other service areas within the CHEP business with LVR.
• Oversee P&L performance of LVR Fleet in responsible region
• Maintain staffing and CIFOT/DIFOT service level within responsible region
• Partner with internal support teams to plan, implement and manage continuous improvement
initiatives related to all aspects of the LVR Fleet Management.
• Partner with local, regional, and national account owners to drive volume, efficiencies, and
customer satisfaction for our customer accounts being serviced by LVR.

Qualifications
• Strong leadership skills
• Understanding of CHEP's Asset
Management strategies
• Familiarity with current LTL/Route
optimization strategies
• Familiarity with DOT Regulations
• Ability to lead complex regional
transportation execution plans
• Comfortable with making adjustments
to established plans "on-the-fly"
• Strong communication and
presentation skills
• Self-motivated
• Customer focused
• Familiar with CHEP's supply chain and
general strategy
• Able to easily communicate logistical
challenges with other business
functions
• Comfortable providing direction to
indirect reports
• Ability to create and execute a vision
within a new solutions environment

Experience
• High School Diploma Required
• Bachelor's Degree Preferred
• 3-5+ years People Leadership Experience
• 3+ years of P&L management/ownership
• Development of Performance Reporting/KPI program
• Customer-facing Issue Resolution preferred
• Development of a new team or business unit
• Leadership of significant process change impacting 50+ front line employees

Skills and Knowledge
• Leadership of Complex teams
• Transportation Management Systems
• Microsoft Office
• DOT eLog Systems (ex: JJ Keller Encompass)
• Customer Service Strategies
• P&L Management
• SalesForce
• Strategic Workforce Planning

Remote Type

Fully Remote

Skills to succeed in the role

Active Listening, Change Leadership, Change Management, Coaching, Collaboration, Computer Literacy, Data Analysis, Data Literacy, Decision Making, Delegation, Disruptive Thinking, Feedback, Financial Literacy, Inclusive Leadership, Leading Customer Centric Teams, Mentorship, Motivating Teams, Numeracy, Prioritization, Scheduling, Self-Awareness, Storytelling, Strategic Thinking, Talent Development, Workforce Planning