Full Job Description
Pay Range: $83,593 - 103,656 annually
Job Description: Your Piece of the Puzzle
NFM is looking for a Loss Prevention Supervisor to supervise and coordinate security staff and functions to ensure a safe and secure environment. Our world class operation offers multiple opportunities for you to put your skills to work.
Job Duties: A Day in the Life
• Manage: Coach, train, hire and support staff while providing regular feedback and recognition. Hold staff accountable for fulfilling their key responsibilities and goals satisfactorily
• Coach: Conduct performance reviews, weekly department meetings, monthly one-on-ones and create staff schedules to meet customer needs
• Plan: Set performance objectives to develop staff's skills, cross train staff to ensure coverage for major functions, develop agendas, conduct monthly staff meetings, control expenses/turnover and meet goals
• Support: Work with customer service staff to detect and prevent fraudulent returns
• Assist: Detain and prosecute individuals attempting fraudulent returns
• Collaborate: Assist corporate investigators as necessary in all other fraud investigations
Your work will directly impact our ability to help people create a lifestyle they love, for the people they love-because that's what we love.
Qualifications: Can You Check These Boxes?
• High School Diploma/GED preferred
• 2 years supervisory or management experience (preferably in retail loss prevention environment) required
• 3-5 years experience in loss prevention-related functions including investigations, shoplifter apprehension, camera surveillance, access control, alarms, security officers, and security administration - required
• Basic understanding of federal laws, state statutes, and local ordinances pertaining to theft, fraud, assault, and illegal substances.
• Satisfactorily complete NFM Response to Resistance and First Responder training courses training course within ninety (90) days of employment
• Certification in OC (Oleoresin Capsicum) deployment within one (1) year of employment and maintain certification standards.
Exception:
TX - Not required
• Valid driver's license and acceptable driving record required
• Computer knowledge to include Microsoft Office Applications required
• Ability to work night, weekend and/or early morning hours based on business needs
• Pre-employment screening includes, but isn't limited to, drug screen and criminal background check
Benefits: What's in It for You?
As a full-time member of our NFM Family, you will enjoy:
• Same day pay - access to your earned pay on-demand, when you need it the most
• Competitive pay - generous annual increases up to 7%
• Inclusive culture - Because everyone who works or shops at NFM should feel right at home
• Health, dental, vision, life Insurance, short and long term disability
• Paid holidays (upon hire) and paid time off (after 90 days)
• Staff discount on merchandise (Collectively, NFM staff have saved almost $2 million on purchases in the last 12 months)
• Virtual and in-person career development opportunities at all levels
• Paid community volunteer opportunities
• Tuition Reimbursement
• You'll start saving for your retirement immediately in NFM's 401(k) and you're eligible for company match after one year. NFM's 401(k) also offers Berkshire Stock as an investment option