Hospital for Special Surgery

Long Island & Queens Regional Ambassador

Hospital for Special Surgery$82K — $126K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in nursing, healthcare administration, marketing, or related field.
  • 5–7 years of clinical, sales, outreach, or healthcare marketing experience.
  • Strong general medical knowledge, especially in orthopedic services and HSS programs.
  • Exceptional interpersonal and communication skills, including public speaking and relationship-building.
  • Excellent report writing, documentation, and organizational abilities.
  • Proven independent judgment in managing strategic outreach and working in a field-based role.

Responsibilities

  • Build and strengthen relationships with community physicians and organizations to boost referrals.
  • Identify and develop collaborative partnerships that align with the HSS mission.
  • Cultivate trusted connections for personal introductions between physicians and HSS specialists.
  • Create targeted messaging for outreach based on community needs and historical data.
  • Raise awareness of HSS services, programs, and advances within the community.
  • Coordinate impactful engagements, such as office visits and educational events.
  • Analyze referral data and market research to identify growth opportunities.

Benefits

  • Comprehensive benefits package supporting health and wellness.
  • Opportunities for professional development and training.
  • Participation in community engagement initiatives.
  • Flexible work arrangements to promote work-life balance.
Full Job Description

Emp Status

Regular Full time

Work Shift

Compensation Range

The base pay scale for this position is $82,500.00 - $126,000.00. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.

What you will be doing

Key Responsibilities

Relationship Development & Outreach

  • Build and strengthen relationships with community physicians, schools, athletic programs, and local organizations to support referral growth and community engagement.
  • Identify opportunities for informal collaborations and mutually beneficial partnerships that support the HSS mission.
  • Cultivate trusted relationships that enable personal introductions between community physicians and HSS specialists.
  • Prepare targeted messaging for visits based on practice needs, prior interactions, referral patterns, and market insights.
  • Increase awareness of HSS regional locations, services, programs, and clinical advances.
  • Use independent judgment to coordinate high-impact engagements - office visits, virtual meetings, educational events, and community activations.

Strategic Analysis & Market Intelligence

  • Analyze internal referral data, demographics, and regional market research to identify key growth opportunities.
  • Collect and interpret field intelligence to understand drivers of referral behavior and opportunities to improve access and relationships.
  • Provide meaningful business insights to leadership and service line partners based on community conversations.
  • Document detailed relationship histories, outreach activities, and market insights.
  • Communicate the impact of outreach initiatives to internal stakeholders and leadership.
  • Optimize outreach processes to better track, measure, and evaluate program effectiveness.
  • Develop innovative collateral and educational materials to support outreach success.

Community Presence & Brand Growth

  • Lead public relations, community education, and awareness campaigns to elevate the HSS brand.
  • Arrange and participate in community events, school partnerships, sports collaborations, and health-focused initiatives that support regional strategy.
  • Facilitate access to HSS for students, athletes, faculty, families, and community members in need of orthopedic care.

Qualifications

  • Bachelor’s degree in nursing, healthcare administration, marketing, or related field.
  • 5–7 years of clinical, sales, outreach, or healthcare marketing experience.
  • Strong general medical knowledge, particularly related to orthopedic services and HSS programs.
  • Exceptional interpersonal, communication, public speaking, and relationship-building skills.
  • Excellent report writing, documentation, and organizational abilities.
  • Proven ability to exercise independent judgment, manage strategic outreach, and work effectively in a field-based role.

About Hospital for Special Surgery

Hospital for Special Surgery (HSS) is a hospital in New York City that specializes in orthopedic surgery and the treatment of rheumatologic conditions. Founded in 1863 by James Knight, HSS is the oldest orthopedic hospital in the United States. The hospital has been ranked the top orthopedic hospital in the United States by U.S. News & World Report for 11 consecutive years. HSS has a staff of over 4000 employees, including more than 200 physicians and surgeons, and treats over 32,000 inpatients and 300,000 outpatients annually.
Learn more about Hospital for Special Surgery
Size
4,000 employees
Industry
Founded
1863

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