We are seeking motivated Branch Managers to join our dynamic and expanding team. This person will be responsible for lead generation, prospecting for new customers, developing relationships, quoting and winning freight and providing brokerage services to those new customers in a "cradle to grave" brokerage model. Your success will rely on being resilient and having the ability to quickly develop strategic relationships with clients to match their goals to the company's solutions.
Responsibilities:- HUNTER mentality.
- Have a winning attitude and a positive presence.
- Ability to navigate web-based selling techniques. Knowledge of ZOOM and Microsoft Teams.
- Current book of business preferred.
- Develop and maintain a list of prospective customers to use as sales leads.
- Proactively reach out to potential customers through cold calling, email, and social selling.
- Acquire customers focusing on specific lanes, commodities, new markets, contract opportunities, and specialized equipment.
- Establish integrated solutions to meet customers' needs, requirements, and satisfaction.
- Identify critical decision-makers and develop strategic relationships to drive revenue.
- Qualify leads based on defined criteria to identify high-potential opportunities.
- Close sales following the UCW sales process and ensure seamless customer onboarding.
- Utilizing Zoom Info and LinkedIn, develop strategic selling strategies.
- Be organized and utilize our CRM to document sales calls and manage your pipeline and daily activities.
- Report on sales performance and customer service KPIs to management on a weekly basis.
- Utilize McLeod and pricing tools to accurately quote shipments for prospects and customers.
- Enter and manage customer orders in McLeod, ensuring all information is correct.
- Maintain ability to be responsive to all customer and carrier needs at all times.
- Book available freight in a cost-effective manner, negotiating winning rates.
- Coordinate pickup and delivery appointments for new orders.
- Track and trace freight to ensure on-time pickup and delivery, resolving any issues that arise.
- Develop and maintain a robust carrier network to support customer supply chains effectively.
- Negotiate with carriers to maximize profitability while meeting customer needs.
- Update shipment statuses in McLeod and request Proof of Delivery (POD) as required.
- Provide customers with necessary documentation and respond to their inquiries promptly.
- Identify opportunities to offer additional support to customers and carriers.
- Collaborate with the accounting team to manage invoicing and ensure timely payment processing.
- Work independently, demonstrating initiative and a commitment to achieving assigned goals.
Qualifications/Requirements:- Bachelor's degree preferred, high school diploma or equivalent required.
- 2+ years' experience in logistics and freight sales., preferably in a "cradle to grave" model.
- Proficient in using CRM software and sales automation tools to manage the sales process.
- McLeod experience preferred.
- Proven history of achieving quarterly sales targets.
- Driven to Service attitude for customer interactions.
- Proficiency in Microsoft Outlook, Word, and Excel.
- Strong organizational skills with a keen attention to detail.
- Must be a self-starter and highly motivated.
