The Rail Logistics Supervisor leads Triple M Metal's day-to-day rail transportation operations, ensuring consistent railcar supply, proactive demurrage prevention, strong carrier performance, and accurate synchronization of rail logistics data with Triple M's ERP system (Mayer). This role owns execution of the rail-routing strategy, day-to-day carrier relationships, and development of the Logistics Coordinator(s), driving continuous improvement in cost, service reliability, and operational risk management.
Responsibilities:
Rail Carrier and Fleet Coordination
- Manage day-to-day relationships with Class I and shortline rail carriers, including performance follow-up and issue resolution.
- Proactively monitor car cycles and railcar availability against production, shipping, and sales requirements; intervene early to prevent congestion, car shortages, and demurrage exposure.
Demurrage Prevention and Operational Risk Management- Own demurrage cost control through Rail TMS tracking, proactive intervention, and direct carrier escalation when service failures threaten cost exposure.
- Lead corrective action plans with railroads for operational disruptions, missed switches, or recurring issues.
- Maintain demurrage logs and prepare exception summaries to support ongoing cost control.
Operational Oversight and Direction- Provide tactical guidance to Integrated Logistics Coordinators on routing optimization, problem-solving, and operational escalations.
- Supervise, schedule, and provide ongoing performance feedback to ensure Coordinators consistently apply routing frameworks and risk assessment practices in daily decision-making.
Rail System Optimization and ERP Data Synchronization- Maximize use of the Rail Transportation Management System (Rail TMS) to manage operations, carrier tracking, and reporting.
- Ensure all critical shipment, cost, and fleet data is accurately and timely synchronized with Triple M's ERP system (Mayer) to support reliable financial reporting, freight auditing, and cost allocation.
- Partner with IT and Finance to address system integration gaps, data quality improvements, and reporting enhancements.
Routing Strategy and Knowledge Transfer- Maintain and apply the Rail Routing Decision Framework, balancing cost, service reliability, transit time, and operational risk.
- Lead training for Logistics Coordinators and Yard Administrators on best practices in rail logistics operations, ensuring cross-functional proficiency in rail logistics operation decision-making.
- Maintain the "Rail Routing Playbook" and update quarterly based on market changes and carrier performance.
KPI Ownership and ReportingOwn the following KPIs (examples) and drive continuous improvement:
- Average Loaded Car Cycle Time
- Demurrage Cost per Car
- Rail Freight Spend per Ton
- Railcar Fleet Utilization Rate
- Rail Order Fulfillment Rates
- Carrier On-Time Delivery Rate
Cross-Functional Collaboration- Support the Commercial Sales and Trading teams by recommending optimal rail routing, carrier selection, and equipment strategies to maximize margin retention and service reliability.
- Contribute to freight budgeting, forecasting, and freight cost strategy development.
Qualifications:
- Minimum 3-5 years of experience in rail transportation, fleet optimization, or logistics operations, including direct class-1 rail carrier interaction.
- Strong understanding of Class I and shortline railroad operations, equipment management, waybilling, and tariff structures.
- Demonstrated experience leading corrective action initiatives with carriers and preventing operational disruptions.
- Experience supervising, coaching, and developing a team of coordinators in a fast-paced logistics environment.
- Proficient in transportation management systems (Rail TMS) and ERP data management (preferably Mayer or similar platforms).
- Strong cross-functional collaboration, coaching, and systems-thinking capabilities.
- Data-driven decision maker with a focus on financial accountability and cost control.
- Bachelor's degree in supply chain, logistics, or business administration preferred; equivalent experience considered.
Key Competencies
- Proactive Planning and Operational Resilience
- Vendor Management and Escalation Leadership
- ERP Data Integrity and Financial Alignment
- Team Coaching and Knowledge Transfer
- Continuous Process Improvement through Digital Enablement
What We Offer:- Company Events
- Dental Care
- Extended Health Care
- Life Insurance
- On-Site Parking
- Paid Time Off
- RRSP Match
- Tuition Reimbursement
- Vision Care
- Wellness Program
Compensation:$90,000.00 - $110,000.00
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