Location General Manager

Rona

$90K — $120K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience.
  • 7-10 years of progressive leadership experience in large-scale distribution or complex operations.
  • Proven ability to lead and develop high-performing teams.
  • Strong communication and relationship-building skills across all organizational levels.
  • Ability to manage strategic projects and make sound decisions in dynamic environments.
  • Analytical and problem-solving skills with a focus on continuous improvement.
  • Proficiency in Microsoft Office tools and experience with WMS systems (Blue Yonder preferred).
  • Strong commitment to safety and operational excellence.

Responsibilities

  • Ensure efficiency and productivity in order to build a best-in-class Distribution Center.
  • Develop and execute daily and weekly operational plans that that meet or exceed customer service expectations while achieving maximum operating efficiency and maximizing budget.
  • Oversee all distribution center activities, including receiving, storage, order picking, and shipping.
  • Optimize resource utilization and collaboration with regional teams and other departments (Supply Chain, Transportation, Stores).
  • Maintain clear communication with the leadership team regarding objectives, priorities, and operational updates.
  • Manage facility maintenance and improvement projects within budget and safety standards.
  • Analyze performance metrics and recommend improvements to achieve service, productivity, and cost objectives.

Benefits

  • An inclusive and safe working environment
  • Promotion of work-life balance
  • Exclusive employee discounts
  • Benefits: insurance (certain conditions apply), annual salary review, etc.
  • Opportunities for advancement within the company
  • An employer that's involved in the community
  • Teamwork and ongoing training
  • A comprehensive training program for all new hires
  • A student incentive program
Full Job Description
Become a key player in our operations! Work in a dynamic environment where you'll handle and transport goods with precision. Your mastery of the electric pallet truck and your attention to detail will ensure smooth management of shipments, having a direct impact on the efficiency of our operations.

About the Role

Reporting to the Distribution Director (Ontario and Western Canada), you will lead operations for one of our largest distribution centers, spanning over 1 million square feet. This strategic facility serves a national network and handles all aspects of operations: inbound receiving, product flow, order preparation, and outbound shipping. You will manage a significant operating budget, develop workforce planning strategies, and drive change management.

You will oversee a leadership team of 3 managers, who supervise 10 supervisors, supporting a significant workforce of up to 220 employees. Your leadership will ensure a safe, efficient, and high-performing environment.

Your Responsibilities
  • Ensure efficiency and productivity in order to build a best-in-class Distribution Center
  • Develop and execute daily and weekly operational plans that that meet or exceed customer service expectations while achieving maximum operating efficiency and maximizing budget
  • Oversee all distribution center activities, including receiving, storage, order picking, and shipping.
  • Optimize resource utilization and collaboration with regional teams and other departments (Supply Chain, Transportation, Stores).
  • Maintain clear communication with the leadership team regarding objectives, priorities, and operational updates.
  • Manage facility maintenance and improvement projects within budget and safety standards.
  • Analyze performance metrics and recommend improvements to achieve service, productivity, and cost objectives.
  • Ensure adherence to budget targets (fixed and variable costs) and take corrective actions based on financial results.
  • Develop and implement short- and long-term staffing plans aligned with volume forecasts and productivity goals.
  • Recruit, train, and develop high-performing management teams (managers and supervisors).
  • Foster a strong safety culture and ensure compliance with all policies and procedures.
  • Conduct regular inspections of the facility and equipment to maintain operational readiness.


What We're Looking For
  • Bachelor's degree or equivalent experience.
  • 7-10 years of progressive leadership experience in large-scale distribution or complex operations.
  • Proven ability to lead and develop high-performing teams.
  • Strong communication and relationship-building skills across all organizational levels.
  • Ability to manage strategic projects and make sound decisions in dynamic environments.
  • Analytical and problem-solving skills with a focus on continuous improvement.
  • Proficiency in Microsoft Office tools and experience with WMS systems (Blue Yonder preferred).
  • Strong commitment to safety and operational excellence.


By joining the RONA family, you'll enjoy many benefits, such as:
  • An inclusive and safe working environment
  • Promotion of work-life balance
  • Exclusive employee discounts
  • Benefits: insurance (certain conditions apply), annual salary review, etc.
  • Opportunities for advancement within the company
  • An employer that's involved in the community
  • Teamwork and ongoing training
  • A comprehensive training program for all new hires
  • A student incentive program
  • And much more!


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