The Loan IQ Project Lead is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.
Responsibilities:- Responsible for the day-to-day management of executing to milestones one or more projects.
- Owns project goals leveraging expertise to inspire a sense of shared purpose within the project team.
- Works closely with the Loan IQ lending technology to define a project scope and objectives for project members.
- Plans, coordinates and executes User Acceptance Testing for the defined Loan IQ scope/deliverables.
- Proactively manage changes that impact project scope, identify potential crises, and devise contingency plans when necessary.
- Applies in-depth disciplinary knowledge of concepts and procedures within own area to resolve issues.
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team members.
- Escalate project risks to the Project Director, or Project Sponsor, when appropriate.
- Ensure vendor performance is monitored and actions taken if performance warrants.
- Provides sophisticated analysis with interpretive thinking to define problems and develop innovative solutions.
- Directly affects the business by influencing strategic functional decisions through advice, counsel or provided services.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:- 5-8 years relevant experience.
- Prior Loan IQ experience required.
- Prior industry experience.
- Fully knowledgeable on the day-to-day activities of a product or process; Basic understanding of the firm's different businesses and the related economics; Individual is expected to be subject area expert in one (or more) specific skill sets.
- Possesses a comprehensive understanding of how own area and others collectively integrate to contribute towards achieving business objectives.
Education:- Bachelor's/University degree or equivalent experience.
Job Family Group: Operations - Core
Job Family:Operations Project Management
Time Type:Full time
Primary Location:New Castle Delaware United States
Primary Location Full Time Salary Range:$125,760.00 - $188,640.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills Please see the requirements listed above.
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:Jul 20, 2026
Automated Processing and AIWe use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
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