Live Ops Manager

Cat Daddy

$85K — $126K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years in mobile app design or live operations management.
  • Experience with in-app economies and applied mathematics preferred.
  • Deep understanding of mobile app design, data analysis, and back-end systems.
  • Familiarity with tools for scheduling and executing live operations events.
  • Strong proficiency with Excel and Google Sheets, especially formulas.
  • Excellent verbal and written communication skills for presentations and documentation.
  • Collaborative mindset, focused on team-driven success.

Responsibilities

  • Develop daily in-game content plans to enhance player engagement and monetization.
  • Manage the live ops calendar and collaborate with team members on game economy.
  • Communicate effectively with stakeholders to implement live ops strategies.
  • Analyze gameplay data to tune and optimize monetization systems.
  • Actively engage with the gaming community, responding to feedback and trends.
  • Establish success metrics for events and apply insights to future operations.
  • Monitor real-time player metrics to identify trends and improve user experience.

Benefits

  • Medical, dental, vision, and basic life insurance coverage.
  • 14 paid holidays and a flexible vacation policy ranging from 15 to 25 days.
  • Up to 10 paid sick days per year and parental leave.
  • Wellbeing programs for mental health and wellness.
  • Family planning support through Maven.
  • Commuter benefits and fitness reimbursements.
Full Job Description
What We Need

Cat Daddy Games is seeking a Live Ops Manager to create and execute the day-to-day monetization strategy of WWE SuperCard. We are looking for an individual who has a passion for games and can manage live events from the initial design to final release while remaining focused on the best possible player experience.

The Live Ops Manager makes real-time decisions that influence the economy and engagement of the game while charting the course forward with careful planning. The ideal candidate is dependable, self-motivated, and persistent in ensuring successful plan execution.

This is an individual contributor role and focuses primarily on management of the in-game store and event calendar, along with designing new formats and themes for future Live Ops.

What You Will Do
  • Develop daily in-game content plans, including events, sales, and promotions to drive consistent and sustainable growth in engagement and monetization.
  • Own the day-to-day live ops calendar and work with other members of the Live Ops team on economy balance, sustainability, and player engagement.
  • Communicate ideas to stakeholders, integrate feedback and direction, and drive the implementation of approved plans.
  • Tune and balance gameplay and monetization systems based on qualitative and quantitative data analysis.
  • Be a community advocate. Listen to Community sentiment and react when necessary.
  • Develop measurable criteria to determine success of an event and utilize findings in subsequent releases.
  • Monitor key player metrics on a real-time basis to determine user trends and behavior.
  • Recognize and stay abreast of trends, patterns, and consumer preferences in mobile gaming.

Who We Think Will Be A Great Fit
  • Proven experience in mobile application design. Experience with applied mathematics and in-app economies is desired.
  • Solid understanding of the mobile app landscape from a design perspective, including economies, data analysis, and back-end environments.
  • Demonstrated experience using bespoke tools and content management systems to drive, schedule and execute live ops events and content.
  • Proficiency in Microsoft Excel and Google Sheets, specifically in formula creation and management.
  • Strong communication & presentation skills (verbal and written). Ability to produce effective design documentation.
  • Must value operating in a collaborative and cooperative environment.

The pay range for this position in Washington at the start of employment is expected to be between $85,700 and $126,860 per year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations.

Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards and eligibility to participate in our 401(K) plan and Employee Stock Purchase Program.

Regular, full-time employees are also eligible for a range of benefits at the Company, including: medical, dental, vision, and basic life insurance coverage; 14 paid holidays per calendar year; paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company's discretionary time off program; up to 10 paid sick days per calendar year; paid parental and compassionate leave; wellbeing programs for mental health and other wellness support; family planning support through Maven; commuter benefits; and reimbursements for fitness-related expenses.

#LI-Onsite

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