Merchants Insurance Group

Litigation Claim Adjuster

Merchants Insurance Group$85K — $110K *
Legal & Accounting
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4-year degree or equivalent work experience required.
  • Minimum of 3 years handling commercial lines claims.
  • Experience with New York Labor Law, construction defects, or third-party property damage preferred.
  • JD with insurance defense experience is encouraged to apply.
  • Ability to manage defense counsel and develop resolution strategies needed.
  • Exceptional organization, negotiation, and communication skills mandatory.

Responsibilities

  • Cultivate relationships with internal and external stakeholders to achieve optimal outcomes.
  • Provide high-level customer service while managing complex litigated claims.
  • Evaluate coverage and prepare coverage position letters based on claim facts.
  • Conduct timely investigations and equitable settlement of assigned claims.
  • Ensure accurate reserves aligned with company practices.
  • Negotiate settlements directly with attorneys.
  • Identify risk transfer opportunities through contracts and laws.

Benefits

  • Welcoming and positive work environment.
  • Colleague appreciation events.
  • Flexible work arrangements including flex scheduling and summer hours.
  • Hybrid work schedule requiring only 2 days in the office.
  • Company bonus program.
  • Generous paid time off package.
  • Comprehensive health, dental, vision, and life insurance coverage.
  • 401(k) with 100% employer match up to 6% and immediate vesting.
  • Tuition reimbursement program.
Full Job Description
Litigation Adjuster

Hybrid Work Schedule

Melville, New York

The Litigation Adjuster will become part of a dedicated team focusing on auto and premises liability claims, which includes New York Labor Law, construction defect and/or third-party property damage claims. This position interacts extensively with internal colleagues as well as policyholders, agents, attorneys and a multitude of claim-related service providers.

Merchants offers its colleagues a Hybrid work schedule. The Hybrid work schedule requires 2 full days per week in the office, with the option to work the remaining days at home or in the office. This exciting Hybrid Work benefit offers colleagues a flexible work schedule with the ability to remain connected with their Merchants team and colleagues.

Essential Duties and Responsibilities include, but are not limited to:
  • Cultivating relationships with claims and other internal staff, policyholders, attorneys, agents and a variety of service providers and experts all while working towards achieving the most optimal outcomes for Merchants and our policyholders.
  • Providing a high level of customer service while managing a portfolio of complex and high exposure litigated claims involving complex liability and damage issues.
  • Evaluating coverage by interpreting/applying policy language to claim facts and preparing appropriate and timely coverage position letters.
  • Conducting and directing timely and quality claim investigation, evaluation and equitable settlement of all assigned claims.
  • Ensuring timely and accurate reserves consistent with established reserving philosophy and practices.
  • Negotiating fair and equitable settlements directly with attorneys.
  • Identifying risk transfer opportunities through trade contracts and/or applicable law.

Qualifications & Skills:
  • Qualified candidates will have a 4-year degree or equivalent work-related experience.
  • A minimum of 3 years' experience handling commercial lines claims. Experience with New York Labor Law, construction defect and/or third-party property damage claims is a plus.
  • Candidates with a JD and insurance defense experience looking for a new career path are encouraged to apply.
  • Ability to oversee and manage defense counsel, select and retain appropriate experts and develop appropriate resolution strategies.
  • Professional designations or working towards industry specific designations are a plus.
  • Exceptional organization, negotiation, verbal and written communication skills are required.

Merchants Insurance Group Pay information:

Merchants Insurance Group offers a competitive pay scale. The estimated salary for this role ranges from $85,000 - $110,000 based on leveling and geography, along with an equity component and a comprehensive benefits package. This range is merely an estimate; actual compensation may deviate from this range based on skills, experience and qualifications.

Merchants Insurance Group Benefits:
  • Welcoming and positive work environment.
  • Colleague Appreciation events.
  • Flexible work arrangements, including flex scheduling and summer hours.
  • Hybrid work schedule. The Hybrid work schedule will require 2 full days per week in the office, with the option to work the remaining days per month at home or in the office.
  • Competitive pay scale.
  • Company bonus program.
  • Generous paid time off package.
  • Full Benefits: Health, Dental, Vision, Life Insurance, Short Term Disability, 401(k) employer match amount is 100% up to 6% of your annual contributions. You are immediately 100% vested in the employer match dollars.
  • Tuition Reimbursement.

And many more exciting company benefits!!

About Merchants Insurance Group

Merchants Insurance Group is a regional property and casualty insurance company that provides a range of insurance products and services to individuals and businesses in the Northeastern United States. The company was founded in 1918 and is headquartered in Buffalo, New York. Merchants Insurance Group offers a variety of insurance products, including personal auto, homeowners, and umbrella insurance, as well as commercial auto, property, and liability insurance. The company is committed to providing high-quality insurance products and exceptional customer service to its policyholders.
Learn more about Merchants Insurance Group

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