Lifecycle Marketing Manager

Human Capital Education

$85K — $100K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in B2C lifecycle marketing
  • Ability to thrive in a fast-paced, experimentation-driven environment
  • Strong background in customer journey design and funnel optimization
  • Hands-on experience with A/B testing frameworks
  • Familiarity with AI tools for content creation and workflow automation
  • Skill in translating data into actionable insights using tools like PowerBI or Salesforce
  • Higher education marketing experience preferred but not mandatory.

Responsibilities

  • Design and optimize multi-channel journeys to enhance conversion from inquiry to enrollment.
  • Build and refine communication flows facilitating prospect movement to application and enrollment.
  • Identify and address friction points to improve internal efficiency and student experience.
  • Explore innovative tools and approaches to boost scalable engagement.
  • Monitor key performance metrics to derive actionable insights for marketing strategies.
  • Present performance results and strategic recommendations to stakeholders.
  • Collaborate across teams to enhance overall marketing effectiveness.

Benefits

  • Opportunity to contribute to a significant project
  • Casual work environment in Denver
  • Skilled management team with a passion for education
  • Medical, dental, and vision insurance
  • 401K plan
  • Unlimited PTO policy
  • Wellness program
  • Flexible work model
  • Community volunteer and giving program
Full Job Description
We're hiring a Lifecycle Marketing Manager to own and optimize the prospective student journey from inquiry to enrollment. This role will build and scale high-impact email, SMS, and AI-driven communication strategies, with full ownership of design, experimentation and performance.

You'll work at the intersection of marketing, data, and student engagement-designing journeys and continuously improving conversion rates in a fast-paced, test-and-learn environment.

We're seeking a self-starter who is excited by the opportunity to:
  • Own the end-to-end student journey from inquiry to enrollment
  • Lead experimentation strategy across email, SMS, and AI-driven engagement
  • Operate in a high-visibility role that drives real impact

Key Responsibilities:

Lifecycle Journey Ownership
  • Design and optimize multi-channel journeys (email, SMS, phone, AI agent) to improve inquiry to enrollment conversion.
  • Build and refine end to end communication flows that move prospects from inquiry to application and enrollment.
  • Identify friction points and implement workflows that improve internal efficiency and enhance the student experience.
  • Explore new tools and approaches to drive smarter, more scalable engagement.

Data & Performance
  • Monitor and analyze key metrics and overall performance daily to identify actionable insights.
  • Present results and recommendations to internal and external stakeholders.
  • Collaborate with marketing, product, and student services teams to improve full-funnel marketing performance.

Qualifications:
  • 5+ years of experience in B2C lifecycle marketing
  • Ability to operate in a fast-paced, experimentation-driven environment
  • Strong understanding of customer journey design, funnel optimization, and conversion drivers.
  • Hands-on experience with A/B testing and experimentation frameworks.
  • Familiarity with AI tools for content creation, testing, or workflow automation.
  • Ability to translate data into clear actions and measurable improvements (PowerBI, Salesforce, Marketing Cloud).
  • Higher education marketing experience preferred but not required if you're a fast learned with relevant B2C depth.

Key Benefits:
  • Opportunity to participate in building something important
  • Casual work environment in Denver
  • Experienced management team that enjoys the work - and loves education
  • Competitive salary
  • Medical/Dental/Vision Insurance
  • 401K plan
  • Unlimited PTO policy
  • Wellness Program
  • Flexible work model
  • Community giving/volunteer program

Salary Range: $85,000-$100,000

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