Job Summary
The Life Specialist Trainee role is an entry-level position for life insurance sales. They present and sell life insurance policies to both new and existing members. This entails conducting comprehensive needs assessments to fully grasp the financial aspirations and risk profiles of members. The Life Specialist provides members with transparent, easily understandable information about their policy choices, including the benefits and associated costs. They support members to ensure all necessary forms are filled out correctly, adhering to the stringent standards set by industry and club regulations. Life Specialists are recognized as authorities in the field, offering expert advice to members and branch partners, while also identifying opportunities for cross-selling and achieving business objectives.

Job Duties

• Market life insurance policies to potential and existing members in a high-volume, low-pressure sales setting. Conduct a comprehensive needs assessment to understand members' financial goals and risk tolerance. Provide clear and concise information on policy options, benefits, and costs. Help members complete the necessary paperwork and ensure all documents are accurate and comply with industry regulations.
• Develop robust working relationships with Property and Casualty Sales Partners, offering life sales support and training on lead development and identification to staff who interact with our members and insureds, whether in person or over the phone.
• Identify and develop potential sales lists from referrals and leads shared by Property and Casualty Sales Partners. Reach out promptly to all leads to address inquiries from members/insured individuals, such as providing policy quotes, assessing current coverages, conducting comprehensive needs assessments, and overseeing existing policies.
• Identify cross-sell opportunities based on members’ product needs and service requests. Enhance member relationships by diversifying use of products and services. Provide sales leads to insurance, travel and other departments as appropriate.
• Deliver legendary service by promptly and professionally addressing inquiries and resolving issues, while maintaining regular follow-up to ensure high satisfaction and retention. Provide service to Club members and insureds in person, by telephone, e-mail, fax, or through correspondence. Process insurance and membership changes for existing insurance policies and/or membership records. Compile and complete accurate documentation for all transactions.
• Develop individual business plan with input and involvement from the Life Sales Manager to meet goals and determine responsibilities, including new business life sales, quality standards, as well as building outstanding customer relationships. Review plan objectives and reassess strategies to align performance level to annual sales goals.
• Ensure compliance with ACE and AAA Life and regulations, as well as external regulations.
• Interact with staff from ACE Life Operations and AAA Life Insurance Company regarding underwriting and policy services issues.

Qualifications

Remarkable benefits:

•    Health coverage for medical, dental, vision

•    401(K) saving plans with company match AND Pension    

•    Tuition assistance

•    Floating holidays and PTO for community volunteer programs

•    Paid parental leave

•    Wellness programs

•    Employee discounts (membership, insurance,

travel, entertainment, services and more!)