Job Summary:

This position will develop program logic, modify existing programs, test and document complex application systems to ensure efficient and effective system processing that meets the needs of the business areas across various modern policy administration technology platforms such as OIPA. This is an advanced programmer/analyst position whereby the incumbent will receive limited guidance from Information Technology management and development team members. Assignments will be of increasing complexity, with broader scope and significance, and includes a deep understanding of at least one application system and/or a broad understanding of multiple systems and interfaces. This position will also mentor other professional staff by providing guidance to improve productivity through the effective and efficient use of information technology tools and skills.

Job Purpose:

This position will develop program logic, modify existing programs, test and document complex application systems to ensure efficient and effective system processing that meets the needs of the business areas across various technology platforms. This is an advanced programmer/analyst position whereby the incumbent will receive limited guidance from Information Technology management and development team members. Assignments will be of increasing complexity, with broader scope and significance, and includes a deep understanding of at least one application system and/or a broad understanding of multiple systems and interfaces. This position will also mentor other professional staff by providing guidance to improve productivity through the effective and efficient use of information technology tools and skills.

Job Responsibilities:

• Within the following job responsibilities, this position will typically spend 50% of their time coding, testing and documenting, and 50% of their time on analysis/design/project activities.

• Analyzes the needs of a business area's acceptance criteria, striving for the development of efficient, dependable, maintainable applications logic to support the business need. This analysis and design is usually done under the general direction of Information Technology management and/or expert level professional staff including Applications Analyst/Designers.
• Designs, interprets and/or refines the acceptance criteria, and generating value add documentation.
• Tests and debugs production programs and programs under development, particularly more complex modules, to isolate and eliminate problems that could be very costly in adverse public relations, lost productivity within the Company, wasted resources, etc. This may require working directly with other technical staff and business departments in identifying problems and modifications
• Designs and codes the program logic necessary to meet the application needs of complex systems and/or multiple systems. Program design must be consistent with the specifications, standards and existing programs to enable effective maintenance of the system. Code must be developed in a manner that is straightforward, clear and consistent with existing programs within the system and in compliance with the Systems Development Life Cycle (SDLC). The incumbent will demonstrate leadership in the use of the SDLC.
• Resolves production problems that create system outages, determines underlying cause of outage and addresses it to prevent future occurrences. Implements program logic, documentation and procedural changes on schedule and according to an established implementation plan.

• Works with others to increase availability and performance of production systems. Serves as an internal technical consultant regarding the coding, testing, debugging, and installation of application logic, as well as looks for ways to improve processes. Identifies and takes action on business continuous improvement initiatives. Leads by example when demonstrating customer focus, which includes providing service to clients that meets or exceeds expectations. Continually evaluates work processes by looking for ways to eliminate nonessential tasks and improving quality. Contributes positively to the team by performing daily work in a professional manner and treating co-workers as clients. Makes decisions that increase customer satisfaction and develops/maintains business-specific knowledge. Mentors and provides guidance to less experienced programmers.

The above statement of duties is not intended to be all inclusive and other duties will be assigned from time to time.

Job Requirements:

• Bachelor's degree in computer science, management information systems or equivalent experience in education and/or related professional work experience
• 3 to 5 years recent work experience with demonstrated achievement and progressive responsibilities developing, testing, debugging and documenting complex program logic with multiple technologies in a given applications platform with at least one (1) year recent experience analyzing and designing application systems
• 3 to five 5 years recent work experience with demonstrated achievement and progressive responsibilities troubleshooting, determining root cause, resolving and documenting complex system issues with at least one year recent experience to include productivity and/or process improvements through the use of technology tools and/or skills
• Proven ability to problem solve effectively in unfamiliar situations, analyze issues and think through resolution in a logical manner

• Proven ability to work effectively in a team environment, demonstrate peer leadership and provide mentorship for programmers/analysts and provide a high level of customer service
• Proven ability to work on a Development Team, and step outside of typical job duties to help the team complete Sprint or Kanban Commitments.
• Proven ability to effectively communicate complex technical concepts to both technical and non-technical users, both verbally and in writing

Preferred Qualifications:

• Policy Admin Systems:
  Preferably OIPA OR ALIP, FAST, Core Suite/ALIS, Guidewire, etc
• Tools and Methodologies
  XML (Coding using XML), SQL (Medium to Complex queries), Agile and/or Kanban Methodology
• Industry Knowledge
  LOMA Certification , Life Insurance business processes (underwriting and policy issue, payment processing, monthaversary, anniversary, disbursement, withdrawal, correspondence, nonforfeiture, lapse processing, state reporting, billing, policy servicing, product set-up, claims processing, etc)
  Ability to translate complex concepts for a variety of business and technical audiences

If you're ready to help make a difference, apply today. A resume is required to apply. TruStage may process applicant information using an Artificial Intelligence (AI) tool. This tool automatically generates a screening score based on how well applicant information matches the requirements and qualifications for the position. TruStage recruiters use the screening score as a guide to further evaluate candidates; the score is one component of an application review and does not automatically determine whether a candidate moves forward. Candidates may choose to opt out of this process.

Compensation may vary based on the job level, your geographic work location, position incentive plan and exemption status.

Base Salary Range:
$87,800.00 - $131,700.00

At TruStage, we believe a sound, inclusive benefits program is of vital importance, along with a flexible workplace that allows for work-life balance, career growth and retirement assistance. In addition to your base pay, your position may be eligible for an annual incentive (bonus) plan. Additional benefits available to eligible employees include medical, dental, vision, employee assistance program, life insurance, disability plans, parental leave, paid time off, 401k, and tuition reimbursement, just to name a few. Beyond pay and benefits, we also recognize that flexibility, including working in a place you prefer, is essential to caring for our employees. We will continue to strive to offer flexibility and invest in technology and other tools that will make hybrid working normal rather than an exception, so that when "life happens," you can focus on what's most important.