Licensed Call Center Insurance Agent (Sales, Customer Service)

Freeway Insurance Services America LLC

$60K — $150K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Personal Lines or Property and Casualty license (preferred, not required)
  • Bilingual in English and Spanish (strong plus)
  • Sales or customer service experience with a customer-centric approach
  • High School Diploma or GED
  • Strong relationship-building skills and trustworthiness
  • Excellent organization, follow-up, and multi-tasking abilities
  • Ambitious, motivated attitude with a drive for personal growth

Responsibilities

  • Drive growth by soliciting new business and maintaining customer relationships
  • Build relationships by proactively connecting with clients and identifying their needs
  • Ensure accuracy by maintaining up-to-date transaction records in the management system
  • Act as a trusted advisor, guiding clients to the best insurance products for their needs

Benefits

  • Unlimited/uncapped commission structure for potential high earnings
  • Lucrative incentive sales plans, bonuses, and contests
  • High volume of inbound leads, eliminating cold calling
  • Comprehensive paid training and licensing support
  • Mentorship and ongoing development opportunities
  • Recognition-focused culture celebrating individual achievements
  • Comprehensive benefits package including medical, dental, vision, and life insurance
  • Paid time off for work-life balance
  • 401k retirement plan with company match
  • Fitness reimbursement for gym memberships
  • Employee Assistance Program for confidential support
  • Additional optional plans for various types of insurance
Full Job Description
Pay Range:

$60000 - $150000 / year*

Our Perks & Benefits:
  • Unlimited/uncapped commission - your earning potential is in your hands
  • Lucrative incentive sales plans, bonuses and sales contests to recognize your success
  • No cold calling - we provide a high volume of inbound leads and walk in traffic
  • Comprehensive paid training and licensing, plus on-going mentorship and development
  • Recognition-focused culture that celebrates your achievements
  • Comprehensive benefits package including medical, dental, vision and life insurance
  • Paid time off to recharge and maintain a healthy work-life balance
  • Retirement Plan (401k) with company-matched contributions
  • Fitness Reimbursement - up to $15/month for gym memberships
  • Employee Assistance Program - confidential support for personal or professional challenges at no cost
  • Extra Perks - optional plans for disability, hospital indemnity, health advocate program, universal life, critical illness, accident insurance, and even pet insurance

What You Will Do:

As an Insurance Agent, your primary responsibility will be selling nonstandard auto insurance to new and existing customers. You will also have opportunities to grow your earnings by offering additional products such as homeowners insurance and, when applicable, health insurance. This role gives you the chance to build lasting relationships, expand your expertise, and be rewarded for your success.
  • Drive Growth: Solicit new business while maintaining strong relationships with current customers to achieve or exceed sales production goals.
  • Build Relationships: Proactively connect with customers, understand their needs, and expand business opportunities by offering auto, homeowners, or health insurance solutions.
  • Ensure Accuracy: Maintain accurate records of all transactions, including timely deposits and documentation in the agency management system.
  • Be a Trusted Advisor: Quickly establish rapport with clients and provide expert guidance to help them choose the insurance product that best fits their needs.

The Perfect Match:
  • A Personal Lines or Property and Casualty license (preferred, but not required - we'll support you in obtaining one)
  • Bilingual skills in English and Spanish (a strong plus)
  • Experience in sales or customer service and a passion for helping people
  • A High School Diploma or GED
  • Strong ability to build customer relationships and earn trust
  • Excellent follow-up, organization, and multi-tasking skills
  • An ambitious, motivated attitude with a desire for growth and advancement
  • Strong written and verbal communication skills

**The pay range disclosed reflects a good faith estimate of total compensation for full-time employees, at time of hire. This compensation package includes base pay, commission, bonuses, and all applicable incentives earned by employees. The pay range may be higher, or lower, based on geographical location. Actual earnings will vary based on individual performance, with the base pay and commission structure aligned to company policies and applicable pay transparency requirements.

As permitted by applicable law and from time-to-time, Confie may use a computer system that has elements of artificial intelligence to help make decisions about your employment, including recruitment, hiring, renewal of employment, or the terms and conditions of your employment. Employees with questions about Confie's use of these computer systems should contact Human Resources at [redacted]

Insurance Sales
Insurance Agent
Hiring Immediately
Acceptance Insurance
Freeway Auto Insurance

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