Division or Field Office: Casualty Claims Division
Department of Position:Home & Auto Liability Dept
Work from:Remote
Salary Range:$63,130.00 - $100,843.00 *
salary range is for this level and may vary based on actual level of role hired for
*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.
Position SummaryExercises independent judgment in handling complex Home and Auto liability claims, including coverage issues, liability evaluation, injury assessment, negotiation and resolution strategy. Provides technical guidance to less experienced staff and supports consistent claim handling practices.
- This is a remote, work from home position handling claims for the State of Kentucky.
- The successful candidate can work anywhere within the West Region.
- This position requires a Kentucky Adjuster License; must be willing to obtain a Kentucky Adjuster License.
Duties and Responsibilities- Conducts investigations, evaluate and make recommendations regarding coverage and liability.
- Handles claims involving complex liability, damages or coverages.
- Negotiates with all parties, or their representatives, within designated authority.
- Documents the file and submits reports.
- Identifies subrogation opportunities and initiates appropriate action.
- Completes required training.
- The position requires the incumbent to provide support for property claims during periods of heavy volume.
- Trains and mentors.
- Travel for training may be required.
The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
Regular and predictable attendance is an essential job function. For certain positions at ERIE, including leadership roles, regular and predictable onsite presence may also be an essential job function based on business and operational needs.
This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.
Capabilities- Values Diversity
- Nimble Learning
- Self-Development
- Collaborates
- Customer Focus
- Cultivates Innovation
- Optimizes Work Processes (IC)
- Instills Trust
- Ensures Accountability
- Job-Specific Knowledge
- Decision Quality
- Information Management Skills
QualificationsMinimum Educational and Experience Requirements - High school diploma or equivalent and five years of claims related experience required; or
- Associate degree and three years of claims related experience required; or
- Bachelor's degree and one year of claims related experience required.
Additional Experience - Working knowledge of liability coverages, laws, injury evaluation, reserving, negotiation and claim documentation required.
- Travel for training may be required.
Designations and/or Licenses - Associate in Claims (AIC), Senior Claims Law Associate (SCLA) or related designation preferred.
- Appropriate license(s) as required by applicable state(s), including the ability to secure and maintain dual or multiple licenses as business needs require.
Physical Requirements- Lifting/Moving 0-20 lbs; Occasional (
- Driving; Occasional (
- Manual Keying/Data Entry/inputting information/computer use; Frequent (50-80%)
