Liability Adjuster, Hybrid- Burlington, Ontario, Canada

SCM Insurance Services

$80K — $111K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma required; preferred university degree or post-secondary education related to insurance.
  • At least 5 years of relevant experience in claims adjusting; field experience is advantageous.
  • Proficient in Microsoft Office (Outlook, Word, Excel, OneDrive).
  • Commitment to ongoing education, adjuster's license required or pursuing CIP designation; Ontario licensing necessary.
  • Strong analytical skills and ability to interpret complex legal documents.

Responsibilities

  • Initiate prompt contact and follow up with policyholders and claimants.
  • Investigate claims causes and provide timely recommendations to clients.
  • Identify exposures, recommend reserves, and negotiate settlements effectively.
  • Deliver high-quality customer service throughout the claims process.
  • Participate in after-hours service requirements when needed.
  • Adhere to established work standards, policies, and procedures.

Benefits

  • Competitive compensation package based on experience and qualifications.
  • Pay-for-performance incentives to reward success.
  • Work-life balance with hybrid/remote work options.
  • E-flex Benefits Program and wellness initiatives.
  • 2% Match on Registered Retirement Savings Plan (RRSP).
  • Career development and training opportunities provided.
  • Reimbursement for adjusting licenses and dues.
  • Employee referral bonuses and access to vendor discount programs.
Full Job Description
Company:
ClaimsPro LP

Liability Adjuster, Hybrid- Burlington, Ontario, Canada

Compensation range: $80,300.00 - $111,500.00 hourly

 

We have an existing opportunity to add a LiabilityAdjuster to join our growing team!

You will work in a Hybrid based environment supporting field requests within the Burlington, Oakville, Hamilton, Niagara, Haldimand/Norfolk areas.


The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should havebackground/experiencein liability including: Commercial General Liability, Auto Bodily Injury and Personal Lines liability.

Key Responsibilities

  • Prompt contact and follow up with policy holders and claimants.

  • Investigate the cause and report to clients with timely and solid recommendations.

  • Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements.

  • Throughout the claims process, you will provide high level of customer service to clients and the insured.

  • You will participate and share ownership and responsibility for after-hours customer service requirements when required

  • Perform duties assigned to him/her in compliance with established work standards, policies and procedures

Qualifications and Experience:

  • Completion of high school education; University degree or post-secondary education related to insurancewill be given preference.

  • Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).

  • At least 5 years' relevant experience in claims adjusting; field experience is an asset.

  • Ongoing commitment to education and learning; adjuster27s license, or currently pursuing CIP designation. Ontario licensing is required and multijurisdictional licensing would be considered an asset.

  • Effective analytical skills, including identification of cause-and-effect dynamics.

  • Able to draw valid conclusions and effectively communicate them.

  • Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.

  • Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience

  • Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.

  • Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

What We offer:

Competitive Compensation 6,300.00 - 78,100.00 CAD. Compensation is commensurate with experience, qualifications, and internal equity. Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities.

For salaried plus commission-based roles, we offer a competitive salary complemented by a performance-driven commission structure, designed to reward your success. This role provides additional earning potential, giving you the opportunity to maximize your income based on results. Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities. In addition, you27ll enjoy:

  • Pay-for-Performance Incentives

  • Work-Life Balance & Hybrid/Remote Work Opportunities

  • E-flex Benefits Program & Wellness Initiatives

  • Registered Retirement Savings Plan (RRSP) with 2% Match

  • Training, Career Development, and Employee Recognition Programs

  • Reimbursement for Adjusting Licenses and Dues

  • Employee Referral Bonuses

  • Employee Perks (access to vendor discount programs)

#ClaimsPro

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