What success looks like in this role: Job SummaryProvides advanced
Linux/Unix systems administration in a 24×7 NOC environment. Handles Level 1 escalations, performs deep troubleshooting, executes system maintenance, and ensures reliability of Linux/Unix-based infrastructure across multiple locations.
Key Responsibilities - Linux/Unix Systems Administration - Administers Linux/Unix development, test, and production servers including reloading, re-imaging, patching, configuration, and shell-level maintenance.
- Advanced Troubleshooting - Diagnoses and resolves complex Linux/Unix OS, service, and connectivity issues.
- Monitoring & Proactive Response - Performs daily monitoring of Linux/Unix systems, services, and performance; initiates proactive remediation.
- Software Management - Installs, removes, and upgrades Linux/Unix packages using native package managers (yum, apt, rpm, etc.).
- Incident Remediation - Owns Level 2 Linux/Unix-related tickets through resolution, including root cause analysis.
- Operational Reporting - Provides system evaluation reports and contributes to operational recommendations for Linux/Unix environments.
- Documentation & Compliance - Updates system records, ensures licensing compliance, and maintains accurate configuration data for Linux/Unix assets.
- Knowledge Transfer - Creates runbooks and how-to guides; trains Level 1 analysts on Linux/Unix procedures.
You will be successful in this role if you have:- BA/BS degree and 2-4 years of relevant experience OR equivalent combination.
- Strong experience with Linux/Unix troubleshooting and server administration.
- Ability to support 24×7 operations and rotating shifts.
- U.S. Citizenship and U.S. residency required.
- May also hold Windows credentials if permitted.
Shift timings:Shift 1: Monday - Friday 7am - 4pm EST
Shift 2: Monday - Friday 3pm - 12am EST
Shift 3: Monday - Friday 11pm - 8am EST
Weekend Shift 1: Saturday & Sunday - 7am - 8pm EST
Weekend Shift 2: Saturday & Sunday - 7pm - 8am EST
* Weekend shifts will also include 16 additional hours during the week.
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This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.
