Principal Financial Group Inc

Legal Support Services Leader

Principal Financial Group Inc$110K — $148K *
Legal & Accounting
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of experience in legal support, paralegal services, or legal administration
  • 3+ years of experience in people leadership
  • Bachelor's degree preferred
  • Experience leading legal support or shared services operations
  • Strong skills in organization, communication, and resource planning

Responsibilities

  • Lead and develop a team of Paralegal Analysts and Legal Production Assistants
  • Oversee legal support operations and manage workload effectively
  • Collaborate with attorneys and legal leadership to align resources with objectives
  • Drive continuous improvement initiatives using technology and performance metrics
  • Manage compliance, risk, and quality standards for legal support work

Benefits

  • Flexible Time Off (FTO) program for salaried employees
  • Pension eligibility available
  • Opportunities for professional development and team growth
  • Work options for in-office or hybrid arrangements
  • Comprehensive benefits supporting employee well-being
Full Job Description
What You'll Do

We’re looking for a Legal Support Service Leader to join our Principal Financial Group Legal team. In this role, you’ll have the opportunity to lead a high-performing legal support organization, driving operational excellence, talent development, and innovative service delivery that enables attorneys to focus on the most strategic legal work.

  • Lead, coach, and develop a team of Paralegal Analysts and Legal Production Assistants, fostering a high-performing, collaborative, and service-oriented culture.
  • Oversee legal support operations, including workload management, resource allocation, and service delivery across legal practice areas and locations.
  • Partner with attorneys and Legal leadership to align support resources, service models, and operational priorities with department objectives.
  • Drive continuous improvement initiatives by leveraging process optimization, technology, automation, AI-enabled solutions, and performance metrics to enhance efficiency and effectiveness.
  • Ensure quality, compliance, and risk management through the oversight of legal records, confidential information, documentation standards, and legal support work products.
Who You Are
  • 8+ years of legal support, paralegal services, legal administration or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, or education
  • 3+ years of prior people leadership experience with demonstrated success developing teams
Skills That Will Help You Stand Out
  • Bachelor's degree
  • Experience leading legal support operations, shared services, or professional support teams, including workforce planning, resource allocation, and service delivery management
  • Strong organizational, communication, stakeholder management, coaching, and resource planning skills
  • Proven ability to lead change, drive operational improvements, and implement process, technology, or service delivery enhancements
Salary Range InformationSalary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salary Range$110200 - $148200 / year Time Off ProgramFlexible Time Off (FTO) is provided to salaried (exempt) employees and provides the opportunity to take time away from the office with pay for vacation, personal or short-term illness. Employees don’t accrue a bank of time off under FTO and there is no set number of days provided. Pension EligibleYes Additional Information Location(s)

This role will be based out of our World Headquarters located in Des Moines, IA. We’re open to considering in-office or hybrid talent. You’ll work with your leader to figure out which option may align best based on several factors. You can check out what our Global Headquarters looks like here: 

Work Authorization/Sponsorship

At this time, we're not considering applicants that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please use the following links.

Nonimmigrant Workers and Green Card for Employment-Based Immigrants Investment Code of Ethics

For Principal Asset Management positions, you’ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.

Experience Principal

At Principal, we value connecting on both a personal and professional level. Together, we’re imagining a more purpose-led future for financial services – and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site to learn more about our purpose, values and benefits.

Posting WindowWe will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received. If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date. Please submit applications in a timely manner as there is no guarantee the posting will be available beyond the applicable deadline. Date First Posted (TTF)9/3/2026 Latest Post Date: Careers - US9/3/2026

LinkedIn Hashtag

#LI-MT1

About Principal Financial Group Inc

Principal Financial Group Inc Careers

Join the dynamic team at Principal Financial Group Inc, a global leader in investment management and retirement services. At Principal, we are committed to helping individuals and businesses achieve financial security and success, making now the perfect time to explore job opportunities with us.

Work You’ll Do

Embark on a career at Principal Financial Group Inc and contribute to our mission of empowering financial well-being across the globe. Our company offers a wide range of positions, from finance to technology, where your skills will help shape the future of financial services.

Innovate and Lead

At Principal, innovation and leadership go hand in hand. We provide a platform where your ideas can lead to groundbreaking financial solutions, driving growth and efficiency. Join our team and be at the forefront of industry-leading projects that redefine what is possible in the financial sector.

Grow Your Career

Principal Financial Group Inc is not just a company; it's a place where you can grow professionally and personally. We support career advancement through professional development programs, leadership training, and opportunities for networking and mentorship. Our commitment to diversity and inclusion ensures that all team members have the opportunity to succeed.

Experience Our Culture

Our culture is built on collaboration, respect, and a commitment to excellence. We believe in fostering a supportive environment where every team member’s contribution is valued. Enjoy benefits that support both your professional and personal life, and work alongside colleagues who are passionate about making a difference.

Internship and Employment Opportunities

Whether you're starting your career or looking to make a significant impact in your professional journey, Principal offers a range of internship and employment opportunities. Gain hands-on experience, work on real-world projects, and learn from leaders in the financial industry.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Principal Financial Group Inc. We are hiring creative, curious, and motivated individuals who are ready to drive innovation and lead with integrity. Check out our open positions, tailor your resume, and prepare for an interview that could lead to your next great adventure.

Stay Connected

Keep up to date with the latest from Principal Financial Group Inc by following our careers blog. Get insider perspectives, tips for a successful interview, and the latest news on the financial industry that you can apply directly to your career.

Networking and Professional Development

At Principal, your growth is our priority. Enhance your professional skills through comprehensive training programs and connect with industry leaders and peers through our robust networking events. Our commitment to your development is unwavering, as we believe it is fundamental to our collective success.

Explore Careers at Principal Financial Group Inc

Discover the exciting career paths available at Principal. From internships to leadership roles, the opportunities for professional growth are abundant. Join us and contribute to a company that values innovation, leadership, and a diverse workforce dedicated to achieving exceptional results.

Apply Today

Are you ready to make a meaningful impact in the financial services industry? Search for open positions that match your skills and interests at Principal Financial Group Inc. We look for passionate, driven, and solution-oriented team players. Start your journey with us today and be part of a team that’s redefining the future of finance.

Principal Financial Group Inc—where careers grow, innovation thrives, and leaders are made.

Learn more about Principal Financial Group Inc
Size
18,600 employees
Market Cap
$20.7 billion
Industry
Net Income
$1.3 billion
5 Year Trend
+2.7%
Revenue
$14.7 billion
NASDAQ

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