We are seeking a strategic and execution-oriented Legal Operations Manager to transform how our Legal team operates. This is a high-impact, cross-functional role where you will own the full operational lifecycle of the department - from identifying inefficiencies to implementing the tools and workflows that solve them. You will be a force multiplier for our attorneys, enabling them to focus on high-value legal work while you ensure the department runs like a well-oiled machine. The ideal candidate is someone who thinks in systems, thrives in ambiguity, communicates crisply with both legal and non-legal stakeholders, and has a track record of delivering measurable operational improvements in a legal or professional services environment. This role will report directly to the Senior Corporate Counsel. What you'll do - In partnership with other teams, own the legal tech stack: evaluate, select, implement, and manage software and AI-powered tools to improve the performance and efficiency of the team - Partner with IT and procurement to ensure tools are properly integrated, adopted, and continuously optimized - Build and maintain dashboards and reporting infrastructure to give leadership visibility into department performance - Map and audit current legal workflows to identify bottlenecks, redundancies, and improvement opportunities - Design and implement scalable processes for high-volume legal work - Develop and maintain standard operating procedures, playbooks, and self-service resources for internal clients - Manage relationships with outside counsel and legal vendors, including rate negotiations, matter budgeting, and invoice review - Implement and enforce billing guidelines; analyze outside counsel spend and identify cost savings - Manage legal billing and e-billing software and matter management systems - Build and maintain legal department KPIs, scorecards, and operational reporting - Support annual budgeting, forecasting, and financial reporting for the legal department - Drive special projects and cross-functional initiatives - Build and curate a legal knowledge management system (templates, precedents, FAQs, training materials) - Deliver training sessions to legal and non-legal stakeholders on processes, tools, and self-service resources - Create onboarding programs for new legal team members - Oversee and optimize compliance with multiple government relations regulatory requirements, including tracking and filing of required lobbying and political giving disclosures - Support board and stockholder administration as needed, including maintaining the action tracker, filing consents, minutes, and meeting materials, and coordinating upcoming approvals - Manage annual renewal of foreign qualifications across all registered jurisdictions, tracking deadlines and filing requirements to ensure timely compliance - Support administration of company's equity plans, including processing award releases, maintaining cap table records, coordinating quarterly grant cycles, and ensuring compliance with applicable securities and tax requirements What you have - 5+ years of experience in legal operations, law firm management, management consulting, or a closely related field - Deep familiarity with legal technology (CLM platforms, matter management systems, e-billing tools, contract repositories) - Demonstrated experience leading process improvement initiatives from diagnosis through implementation - Strong analytical skills - Exceptional project management skills with the ability to manage multiple workstreams simultaneously - Outstanding written and verbal communication skills; ability to present complex topics clearly to executives - Collaborative approach, and proven ability to build trust with attorneys and business stakeholders - Experience at a high-growth technology company - Familiarity with AI tools being applied in a legal context - Familiarity with data privacy and information governance - CLOC or PMP certification Perks - Equity stake - Discretionary annual bonus - Flexible work environment, allowing you to work as many days a week in the office as you'd like or 100% remotely - A WFH stipend to support your home office setup - Unlimited PTO - Eligible for the SG discretionary annual bonus based on individual and company performance - Up to 16 weeks of fully-paid family leave - 401(k) matching - Student loan matching program - Health, vision, dental, and life insurance - Up to $25k towards family building, reproductive health services and Gender-affirming care - $500 per year for wellness expenses - Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical - $360 per quarter to spend on tickets to live events - Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $112,000 - $163,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. #LI-Remote