Leave and Accommodations Manager

Massachusetts Port Authority

$115K — $125K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field or equivalent experience
  • 5-7 years of progressive HR experience
  • 3 years managing leave and accommodation programs
  • Strong knowledge of employment laws and compliance practices
  • Exceptional judgment and communication skills

Responsibilities

  • Lead leave of absence and workplace accommodations programs
  • Serve as a trusted advisor on complex leave and accommodation matters
  • Identify and mitigate risks through proactive case management
  • Drive continuous improvement by evaluating program effectiveness
  • Enhance policies and processes to strengthen compliance

Benefits

  • Work/life balance
  • Supportive and inclusive culture
  • Opportunities for growth
  • Safe and secure work environment
  • Positive impact on the community
  • Environmental protection initiatives
Full Job Description
Job Description

ABOUT YOU

As a Leave and Accommodations Manager, you are a trusted and compassionate HR professional who combines strong judgment, emotional intelligence, and deep expertise in employee support, compliance, and workplace accommodations. You excel at navigating complex and sensitive situations with discretion, balancing employee advocacy with organizational needs while building credibility and trust with leaders, employees, and stakeholders at all levels. Highly organized, analytical, and solutions-oriented, you communicate difficult concepts with clarity, approach challenges with fairness and consistency, and continuously seek opportunities to improve processes, reduce risk, enhance compliance, and create a positive and supportive employee experience.

What you will do:
  • Lead Massport's leave of absence and workplace accommodations programs by applying expert knowledge, sound judgment, and a people-first approach to support employees, ensure compliance, and balance operational needs with organizational goals.
  • Serve as a trusted advisor to employees, managers, HR, Labor Relations, Legal, and leadership by providing guidance on complex leave, accommodation, attendance, and employee relations matters, fostering consistency, fairness, and informed decision-making.
  • Identify and mitigate compliance, legal, and operational risk through proactive case management, strong documentation practices, data analysis, and cross-functional collaboration, while safeguarding confidential employee information and promoting program integrity.
  • Drive continuous improvement by evaluating program effectiveness, analyzing trends and metrics, developing training and educational resources, and enhancing policies, processes, and systems to strengthen compliance, improve manager confidence, and elevate the overall employee experience.

What you offer:
  • Bachelor's degree in Human Resources, Business Administration, Labor Relations, Public Administration, or a related field, or an equivalent combination of education and directly related experience. Professional HR certification (e.g., SHRM-CP or PHR) is a plus.
  • 5-7 years of progressive HR experience, including at least 3 years administering leave and accommodation programs such as FMLA, ADA, PFML, and other federal and state leave regulations, with experience managing complex employee cases.
  • Strong knowledge of employment laws, leave administration, employee relations, HR systems, compliance practices, and collective bargaining agreements, preferably within a unionized environment.
  • Demonstrate exceptional judgment, communication, organization, and problem-solving skills, with the ability to manage sensitive matters, balance competing priorities, influence stakeholders, and drive positive outcomes.

*Click here for detailed job description

WHAT WE OFFER

Collaboration with colleagues at all levels of leadership from all different disciplines, from Aviation to Maritime and beyond. Every day is different at Massport and the breadth of our impact on the Massachusetts region through our facilities provides many opportunities for our employees to grow, learn, and explore the many areas of our business. Our business is all about connecting. We support and take pride in the employees that make those connections possible each and every day.
  • Work/life balance
  • A supportive and inclusive culture
  • Opportunities for growth
  • Providing safe, healthy, and secure work environment
  • Supporting the people and businesses of New England
  • Achieving results and having positive impact
  • Being good neighbors in the communities we serve
  • Protecting the environment


The salary range for this position is $115,000 to $125,000 annually and will be determined based on a variety of factors, including relevant experience, education, certifications, training, specialized skills, and overall qualifications.

*Click here for information on our comprehensive compensation and benefits package.

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