Duke Energy Corporation

Learning & Development Senior Operations & Insights Consultant

Duke Energy Corporation$88K — $105K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree and 3+ years of related experience OR HS/GED and 7+ years of related experience in lieu of degree.
  • Bachelor's degree in Business Analytics, HR, Learning, Information Systems or related field preferred.
  • 3+ years in learning operations, technologies, analytics, reporting, or related analytical role preferred.
  • Experience with Learning Management Systems (LMS) and vendor administration is a plus.
  • Strong analytical skills to interpret complex data and identify trends.
  • Advanced Microsoft Excel skills, including data modeling and analysis of large datasets.
  • Experience with business intelligence tools like Power BI is advantageous.

Responsibilities

  • Administer learning technologies, ensuring accurate course management and reporting.
  • Curate learning content, identifying gaps and recommending resources aligned with business needs.
  • Maintain data quality and troubleshoot system and reporting issues.
  • Develop dashboards and reports generating insights into learning effectiveness and business outcomes.
  • Analyze feedback and operational data to suggest continuous improvements.
  • Collaborate with program leaders to define success measures and reporting requirements.
  • Manage vendor operations, including contracts and performance monitoring.

Benefits

  • Hybrid work mobility classification allowing flexible work arrangements.
  • Opportunity to work as a subject matter expert in learning and development analytics.
  • Professional growth opportunities in analytics and learning technologies.
  • Collaborative work environment with a focus on continuous improvement.
Full Job Description
Important Application Submission Information
In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Saturday, September 12, 2026

Position Summary

The Learning & Development Senior Operations and Insights Consultant serves as the team's subject matter expert for learning technologies, analytics and operational insights. The role manages learning platforms, reporting, measurement, vendor operations, and investment tracking, while transforming data into actionable insights that support learning effectiveness, operational excellence, and informed business decisions.

Key Responsibilities
  • Administer learning technologies, including the LMS, ensuring accurate course administration, enrollments, assignments, completions, and reporting.
  • Curate learning content and pathways, identify content gaps and recommend learning resources aligned to enterprise capability needs.
  • Maintain data quality and resolve routine system, access, and reporting issues.
  • Develop dashboards, reports and analytics that generate actionable insights into participation, utilization, effectiveness, investments, and business outcomes.
  • Analyze learning, operational and feedback data to identify trends and recommend continuous improvements.
  • Partner with program leaders to define success measures, evaluation strategics, and reporting requirements.
  • Manage learning vendor administration, including contracts, licenses, invoices, renewals, and learning investments.
  • Monitor vendor performance and reconcile data across learning systems, financial records, and program information to ensure accurate reporting and informed decision making.
  • Document processes, data definitions, reporting methods, and system procedures.
  • Identify opportunities to automate, standardize, and improve learning operations.
  • Partner with the Coordinator to ensure that program activity is accurately reflected in systems and reports.


Required Qualifications
  • Bachelor's degree and 3 plus years of related experience OR
  • HS/GED and 7 plus years related work experience in lieu of a degree


Preferred Qualifications
  • Bachelor's degree in Business Analytics, HR, Learning, Information Systems or related field.
  • Three or more years of experience in learning operations, learning technologies, analytics, reporting, business operations or a related analytical role.
  • Experience administering an LMS, developing dashboards and supporting vendor administration or investment reporting preferred.
  • Strong analytical and critical thinking skills with the ability to interpret complex data, identify trends, and develop actionable recommendations.
  • Advanced Microsoft Excel skills, including data modeling, cleansing, pivot tables, and analysis of large data sets.
  • Experience developing dashboards and data visualizations using Power BI or similar business intelligence tools.
  • Experience analyzing and synthesizing data from multiple systems to support strategic decision making.
  • Experience administering learning technologies, including Learning Management Systems (LMS), and reporting on learning effectiveness and operational performance.
  • Strong problem solving, communication, and consulting skills with the ability to translate complex data into clear, actionable insights for non-technical audiences.


Mobility Classification - Hybrid

#LI-PG1

#LI-Hybrid

Travel Requirements
Not required

Relocation Assistance Provided (as applicable)
No

Represented/Union Position
No

Visa Sponsored Position
No. This is not a Visa Sponsored Position. This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

About Duke Energy Corporation

Duke Energy is one of the largest energy holding companies in the United States. Its Electric Utilities and Infrastructure business unit serves approximately 7.5 million customers located in six states in the Southeast and Midwest.

Duke Energy Corporation Careers

Join the dynamic team at Duke Energy Corporation, a leader in sustainable energy, where innovation, leadership, and diversity drive success. As one of the largest electric power holding companies in the United States, there has never been a better time to explore job opportunities with us. Work You’ll Do At Duke Energy, your work will directly contribute to shaping the future of energy across the nation. Our commitment to sustainable, reliable power is matched by our dedication to our team's professional growth and development. Lead in an Environment Focused on Innovation and Sustainability Duke Energy is at the forefront of integrating renewable energy and cutting-edge technology to meet tomorrow's energy needs. Join a team where your innovative ideas can flourish and where you are part of leading the charge toward a cleaner energy future. Transform Your Career with Unmatched Opportunities With a wide range of career paths, from engineering to customer service, Duke Energy offers job opportunities that cater to diverse skills and ambitions. Whether you're seeking an entry-level position or a more senior role, you'll find a culture that supports your career aspirations. Internship Programs and Professional Development Start your career journey through Duke Energy’s internship programs designed to give you real-world experience and insights into the energy sector. Our programs help bridge the gap between academic learning and professional employment, enhancing your resume and preparing you for future hiring opportunities. Be Part of a Great Team Duke Energy’s commitment to diversity and inclusive culture makes it a great place to work. Our team is our strength, and we thrive on the creativity and different perspectives that each member brings. Enjoy benefits that support both your professional and personal life, as you collaborate with talented professionals dedicated to making a difference. Future-Proof Your Career Advance your career with Duke Energy’s extensive training and development programs. From leadership development to technical skills enhancement, we provide the tools you need to succeed. Our commitment to your growth ensures that your career is always moving forward. Explore Discover how Duke Energy is leading the way in renewable energy solutions and how our workforce is pivotal in driving this change. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Ready to start your journey with Duke Energy? Prepare your resume, sharpen your interview skills, and join a company that values what you bring to the table. SEARCH DUKE ENERGY JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at Duke Energy Corporation. By joining Duke Energy, you’re not just getting a job—you’re gaining a career where you can truly make a difference.
Learn more about Duke Energy Corporation
Size
27,605 employees
Market Cap
$79 billion
Industry
Net Income
$1.3 billion
5 Year Trend
+2%
Revenue
$23.8 billion
NASDAQ

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