5-7 years in Learning & Development, Training, or Workforce Development
Bachelor's degree preferred or equivalent experience
Strong grounding in adult learning principles and instructional design
Proven skill-gap assessment and impact measurement
Strong interpersonal and coaching skills
Experience with LMS administration and training reporting
Genuine passion for developing people and craft excellence
Responsibilities
Build leadership development pathways for high-potential talent
Own onboarding and role-based training to enhance new hire readiness
Translate SOPs into field-ready playbooks and certifications
Measure training effectiveness using performance and safety metrics
Drive continuous improvement with operational leaders
Oversee the Instructional Designer and LMS Administrator for training operations
Benefits
Standard full-time employee benefits package
Location: HQ in Palm Beach Gardens, FL.
Full Job Description
Pay and Perks:
Location: HQ in Palm Beach Gardens, FL.
Compensation: $66k - $95k salary.
Standard full-time employee benefits package.
About the Role:
Build leadership development pathways that identify high-potential talent and accelerate readiness for advanced roles, reinforcing core people-leadership skills (communication, accountability, coaching, performance management).
Own end-to-end onboarding and role-based training (technical skills, safety, service quality, customer experience) to move new hires to independent contributors within 30-90 days while reducing errors, incidents, and turnover.
Translate SOPs and best practices into field-ready playbooks, certifications, and learning pathways, keeping content current and capturing institutional knowledge as the company grows.
Measure training effectiveness against performance, safety, quality, retention, and time-to-competency metrics, using findings to drive continuous improvement with operational leaders.
Oversee the Instructional Designer and LMS Administrator to ensure effective execution of training operations.
What We're Looking For:
5-7 years in Learning & Development, Training, or Workforce Development, with a track record of executing training programs; Bachelor's degree preferred or equivalent experience.
Strong grounding in adult learning principles and instructional design, with the ability to translate SOPs and technical content into practical, field-ready training.
Proven skill-gap assessment and impact measurement, paired with an analytical mindset to interpret training data and adjust programs accordingly.
Strong interpersonal and coaching skills to influence employees at all levels, plus comfort working with field staff and integrating learning into daily operations.
Experience with LMS administration and training reporting, strong organizational skills across multiple initiatives, and genuine passion for developing people and craft excellence.
